Inquiry About Services Fees

DLD service charges are annual fees approved by RERA to cover the maintenance and management of jointly owned properties. They’re based on the building’s type, actual operating costs submitted by the management company, and reviewed against RERA benchmarks. Only approved charges are published in the official Service Charge Index.

To check your property’s approved service charges through EGSH, simply provide the project name, unit usage type, and applicable year. EGSH will access the official RERA Service Charge Index via the DLD system and deliver verified results within minutes.

You do not need to submit any documents. The service only requires basic property information, such as the project name, unit usage type, and applicable year, to retrieve official data from the RERA Service Charge Index through EGSH.

The service fees indicator inquiry is processed immediately through the official RERA database. When submitted via EGSH, a government-authorised centre, results are typically provided within minutes.

If your joint property charges exceed the approved RERA service charge index, you may file a formal complaint with the Real Estate Regulatory Agency (RERA). Charges must align with the approved index unless supported by audited financials and prior approval.

Tenants can inquire about the service charge index in Dubai to verify whether the fees they are being charged align with the approved rates by RERA. This ensures transparency and helps prevent overcharging.