About Real Estate Registration Trustee
Register Your Property in Dubai Through a DLD-Approved Trustee Office
An approved property registration trustee is a private entity officially licensed by the Dubai Land Department (DLD) to handle property transfer and registration procedures. These trustee offices operate as authorised extensions of the DLD, enabling property buyers, sellers, and investors to complete ownership transfers, mortgage registrations, and title deed procedures without visiting the Dubai Land Department directly.
Property registration in Dubai is governed by Law No. (7) of 2006 Concerning Real Property Registration in the Emirate of Dubai. Under this law, all transactions that create, transfer, amend, or extinguish real property rights must be recorded in the official Property Register maintained by the DLD. The trustee office system was introduced to simplify access to these registration services for residents, non-residents, and corporate entities.
The Dubai Land Department distinguishes between two categories of authorised trustee centres. Real Estate Registration Trustee Offices handle transactional services, Real Estate Services Trustee Offices manage non-transactional matters. EGSH operates both departments under one roof, providing clients with access to the full range of DLD services.
EGSH is listed on the official DLD directory of approved registration trustee offices. As a licensed registration trustee, EGSH is directly connected to the DLD's electronic systems and is authorised to register transactions, collect government fees, and issue title deeds that have the same legal validity as those issued by the Dubai Land Department.
How to Access Real Estate Registration Trustee Services
Seamless Services in Just 4 Steps
01
Visit EGSH
You may visit during working hours without prior booking, or schedule an appointment at a convenient time by phone or online.
02
Meet Your Dedicated Consultant
Submit your documents, and our consultant manages the registration with DLD system on your behalf.
03
Wait in Comfortable Spaces
Relax in the lounge or café while your documents are verified and the transaction is processed.
04
Receive Your Registered Documents
Complete one or several property registration transactions in a single visit.
Visit EGSH for VIP Service Without Queues
You can stop by EGSH during working hours without an appointment or book your visit at a time that suits you best.
Address
Art of Living Mall, Al Barsha 2, Dubai
Operating hours
Monday–Thursday, Saturday: 9:00 am–5:00 pm
Friday: 9:00 am–12:00 pm, 2:00 pm–5:00 pm
Sunday: Closed
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Why Choose EGSH for Government Services in Dubai
VIP Service
Personal assistance and priority processing with no queues.
Affordable Fees
Official government rates with transparent, fixed pricing.
All Services in One Place
Comprehensive range of UAE government services under one roof.
One-Visit Completion
Most procedures are completed in a single visit to the centre.
Real Estate Registration Trustee
Comprehensive Support for Property Transactions with a Dedicated Consultant
The system of trustee offices was introduced in Dubai in 2013 to simplify access to real estate services for residents, non-residents, and companies. At the same time, it helped reduce the workload of the emirate's main property authority—the Dubai Land Department (DLD).
The initiative established two specialised categories: Real Estate Registration Trustee Offices, responsible for registering sales, transfers, mortgages, and title deeds; and Real Estate Services Trustee Offices, which manage rental-related and non-transactional procedures such as Ejari registration, property valuation, and supporting certificate services.
All trustee offices act as authorised extensions of the DLD, enabling clients to complete property-related procedures without visiting the Dubai Land Department.
The Role of Real Estate Registration Trustees in Dubai
A Real Estate Registration Trustee is an entity officially licensed by the Dubai Land Department (DLD) to carry out and register real estate transactions on its behalf. Trustee offices are authorised to handle property registration, title deed transfer in Dubai, mortgage registration, and the issuance of official ownership documents. EGSH is a certified Real Estate Registration Trustee, providing secure, legally compliant registration services directly through the DLD system.
Trustee offices process a wide range of real estate transactions, including property transfer by way of sale, inheritance, or gift; mortgage registration and release; title deed issuance and amendments; Ejari registration for lease contracts; verification of No Objection Certificates; and other official real estate transactions approved by the DLD.
Previously, these transactions could only be completed by visiting the Dubai Land Department directly. Today, the same procedures can be carried out more conveniently through a trustee office. All documents issued via a trustee centre carry the same legal validity as those provided by the DLD.
At the same time, a trustee office authorised by the Dubai Land Department is not responsible for registering companies that operate in supporting or related fields. These processes are handled through other official channels.
Properties supplier registration, companies supplying building materials, equipment, or furniture, must register directly through the Dubai Land Department's procurement portal (eSupply) or via the developer's own vendor registration platform.
Property vendor registration, for service providers such as maintenance, facilities management, or cleaning companies, is processed through property management systems, the DLD procurement platform, or directly with developers.
Property agent registration, for real estate brokers and agencies, must be completed with the Real Estate Regulatory Agency (RERA) through the Trakheesi system.
This process is supported by Real Estate Services Trustee Offices.
Why Choosing an Approved Property Registration Trustee in Dubai Matters
Not every real estate consultancy is permitted to act as a trustee office. The Dubai Land Department grants this status only to entities that have been formally accredited and licensed by the relevant authorities. Such approved property registration trustees are delegated a full set of powers by the Dubai Land Department (DLD). These powers include direct access to the official property register through fully integrated DLD electronic systems, as well as the authority to provide a defined range of services, including transaction registration, mortgage registration, issuance and amendment of title deeds, and related procedures. They are also authorised to issue legal documents with the same validity as those issued directly by the Dubai Land Department.
In essence, approved registration trustees function as official representatives of the DLD. They enable clients to complete real estate registration in Dubai, settle government fees, and obtain new ownership documents, with all records entered directly into the government property register.
Property Registration Fees at a Trustee Office in Dubai
All fees charged at an approved property registration trustee office are set and regulated by the Dubai Land Department. The standard fee structure for a property sale transaction is as follows.
The DLD transfer fee is 4% of the property sale value. The trustee service fee is AED 4,000 plus VAT for properties valued at AED 500,000 or more, or AED 2,000 plus VAT for properties below this threshold. Additional charges include AED 250 for the issuance of a title deed certificate, AED 225 for a unified map issued by the Dubai Municipality, AED 10 as a knowledge fee, and AED 10 as an innovation fee. For land plots not covered by the Dubai Municipality map system, the map fee is AED 100.
All fees quoted above are current as of March 2026 and are subject to revision by the Dubai Land Department.
Payment may be made at the trustee office via manager's cheque or through the DLD's electronic payment channels, including ePay, Dubai Pay, and Noqodi Wallet.
How the Property Registration Process Works at a DLD Trustee Office
The advantage of registering a property transaction at a trustee office in Dubai is that clients no longer need to queue at the Dubai Land Department. EGSH assists clients at every stage: appointments can be booked conveniently by telephone or online. When you arrive, a personal consultant will be ready to meet you in a private office. You simply provide the required documents and wait in a comfortable setting or at the café while the property sale registration is completed.
For the transaction to proceed, both parties, the seller and the buyer, must be present. If the purchase is financed through a mortgage, a bank representative is also required to attend.
The parties must present the necessary documents. While the exact set may vary depending on the type of transaction, it generally includes the original title deed, a valid Emirates ID or passport, a signed sale or property gift registration agreement, a No Objection Certificate (NOC) where applicable, a power of attorney if acting on behalf of another party, and company documents for corporate transactions.
A power of attorney is required where the seller or buyer cannot be physically present, allowing an authorised representative to act on their behalf. A No Objection Certificate is mandatory for transactions involving developer properties and is issued electronically through the Dubai REST App.
The trustee office officer checks the documents and verifies the identities of the parties before entering the data into the DLD system. During registration, the system automatically calculates the applicable fees. The buyer typically pays the 4% DLD transfer fee, while additional administrative and trustee service charges also apply. Clients can settle all payments directly at the office via a POS terminal, manager's cheque, or through the DLD's electronic payment channels, including ePay, Dubai Pay, and Noqodi Wallet.
Once payment is confirmed, the trustee officer finalises the transaction and records it in the official property register. The DLD system immediately generates a digital entry confirming the transfer of ownership. If the transaction involves a mortgage, the bank's lien over the property is registered simultaneously.
According to the Dubai Land Department, the expected processing time for a standard property sale registration is approximately 20 minutes, provided all documents are in order and fees are settled. The purchaser receives a new electronic title deed, available either as a printed document or in electronic format with a QR code. Both formats have the same legal validity. The procedures for title deed issuance are completed as part of the same registration appointment.
How the Dubai Land Department Property Registration Works Online
The number of real estate transactions in Dubai continues to increase annually. To streamline the registration process, the Dubai Land Department introduced online registration services available through the official DLD website and the Dubai REST App.
To register a property online, each party must have a UAE Pass with an active digital signature. One of them, the buyer, seller, or developer's representative, uploads the required documents to the DLD system. The platform prepares an electronic contract and shares it with all parties for signing. Once the government fees are paid and the contract has been digitally signed by everyone involved, the transaction is complete. The purchaser then receives an electronic title deed in PDF format with a QR code, which has the same legal validity as a printed deed.
The DLD's online services are open not only to UAE nationals and residents but also to accredited developers, licensed agencies through the Trakheesi system, and financial institutions. This enables the completion of straightforward transactions, such as sales and gifts, entirely online. More complex cases, however, cannot be processed digitally. Transactions involving non-residents, mortgage deals that require a bank as a third party, or purchases by corporate entities must be finalised in person at a trustee office. Likewise, initial sale registration for off-plan properties through the Oqood system is processed at an approved registration trustee office.
Transferring property ownership is a legally complex process that requires strict adherence to procedural requirements. Missing or incorrectly prepared documents can delay the transaction or create unnecessary complications. At EGSH, every client works with a dedicated consultant who explains the procedure clearly and assists with document preparation, ensuring a smooth and efficient registration process.
Frequently Asked Questions about Real Estate Trustee Offices in Dubai
What services do the DLD trustee offices provide for property buyers and sellers?
The Dubai Land Department operates two types of trustee offices with distinct roles. Real Estate Registration Trustee Offices handle property sales, ownership transfers, title deed issuance, and mortgage registration transactions. Buyers and sellers use these offices to register legal ownership changes. Real Estate Services Trustee Offices assist with non-transactional procedures — including property valuation, title deed amendments, Ejari services, and ownership detail updates. Buyers and sellers use these offices to register legal ownership changes and issue title deed Dubai following a completed sale or transfer.
What Is an Approved Property Registration Trustee in Dubai?
An approved property registration trustee is a private entity officially licensed by the Dubai Land Department (DLD) to register real estate transactions on its behalf. These trustee offices are connected directly to the DLD’s electronic systems and are authorised to process property sales, ownership transfers, mortgage registrations, and title deed issuance. The DLD maintains an official directory of all approved registration trustees operating in Dubai.
How Many Approved Property Registration Trustees Are There in Dubai?
There are currently 19 approved Real Estate Registration Trustee Offices operating across Dubai, as listed on the official Dubai Land Department website. EGSH is one of them, located in Al Barsha 2. Each approved trustee office is subject to DLD oversight and must comply with all regulatory requirements.
What Is the Difference Between a Registration Trustee and a Services Trustee?
Real Estate Registration Trustee Offices handle transactional services—property sale registration, ownership transfers, mortgage registration, and title deed issuance. Real Estate Services Trustee Offices manage non-transactional procedures, including property valuation, Ejari registration, title deed amendments, and the issuance of official real estate certificates. Some centres, including EGSH, operate both departments under one roof.
How Much Does Property Registration Cost at a Trustee Office in Dubai?
The DLD transfer fee is 4% of the property sale value. The trustee service fee is AED 4,000 plus VAT for properties valued at AED 500,000 or more, or AED 2,000 plus VAT for properties below this threshold. Additional charges include AED 250 for title deed issuance, AED 225 for a unified map, and AED 20 in knowledge and innovation fees. All fees are set by the Dubai Land Department and are subject to periodic revision.
What Documents Do I Need to Register a Property at a Trustee Office?
For a standard property sale registration, both parties must present valid identification—Emirates ID for UAE residents or a valid passport for non-residents. Additional documents include the original title deed, a No Objection Certificate from the developer issued through the Dubai REST App, and a signed sale agreement. If either party cannot attend in person, an authorised representative may act on their behalf under a notarised and attested power of attorney.
How Long Does Property Registration Take at a Trustee Office?
According to the Dubai Land Department, the expected processing time for a standard property sale registration is approximately 20 minutes, provided all required documents are in order and applicable fees are settled. More complex transactions involving mortgages or multiple parties may take longer.
Can I Register an Off-Plan Property at a Registration Trustee?
Off-plan property registration is handled through the Oqood system administered by the Dubai Land Department. Initial sale registration for off-plan units can be processed at approved registration trustee offices. Once a property is completed and the title deed is issued, secondary transactions are registered through the standard trustee process.
Do I Need to Visit the DLD Office Directly, or Can I Use a Trustee?
For most property registration transactions, you do not need to visit the Dubai Land Department personally. Approved registration trustee offices are authorised to process all standard transactions on behalf of the DLD, including sales, mortgage registrations, and title deed issuance. Documents issued by an approved trustee carry the same legal validity as those produced by the DLD itself.
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What Our Clients Say About Us
Best service ever. Special thanks to Mirabelle — she is extremely efficient with property transfers and always makes the process smooth and hassle-free.
Yehya
19.03.2026
Big thanks to ZARA for her amazing support! She was extremely helpful when my employee approval got stuck in the Amer system. She went the extra mile to sort it out quickly. Her responsiveness made all the difference, greatly appreciated!!!
ali mojaverian
13.03.2026
Very professional and friendly. They made the property transfer easy and smooth. Golden visa process seamless and thanks to Maya that all the staff (In particular to Maya!!!).
Gourat Ahmed
18.03.2026
Zara was very helpful and professional. All the documents were submitted very fast by her and the service we received were very efficient. Highly recommend!
Lilliana
10.03.2026
Natalia was very professional, she was a pleasure to deal with. Answering my questions, always responsive to phone calls and very prompt at providing updates at each stage of golden visa application which was very quick to process.
Edyta Monika
25.02.2026
had an excellent experience with EGSH. They truly live up to their promise of one-stop government services, handling everything with efficiency and professionalism from start to finish.
Paula Tovar
24.02.2026
I had a wonderful experience. She provided outstanding service with great professionalism and care. Everything was handled smoothly and efficiently. I truly appreciate her dedication and would definitely recommend her services to others
Syed Ayub Naqvi
23.02.2026
Zara helped to get my Ejari completed. I recommend service here
Badri Venkatesh
22.02.2026
Maria Claudia garcia helped me to renew my kids Emirates id. She went the extra mile to help me and she was so efficient and her communication skills are amazing. I would recommend the ESGH Emirates government services in barsha anytime. Thank you Maria for your help
Rehana Khan
19.02.2026
Such a great service with an amazing and friendly environment and i would like to specially thank zara for her exceptional professionalism and support.
Wasim Najeeb
09.02.2026
Had a great experience at Emirates Government Service Hub. Zara Moshiri truly went above and beyond to help me with my visa. I was facing a few issues during the process, and she handled everything patiently and professionally until it was sorted. Really grateful for her support — definitely ask for her when you visit this branch.
Malik Bilal (Malik)
02.02.2026
I would like to recognize the exceptional service I received from Umida at EGSH. From the very first minute, she made me feel genuinely welcome and at ease. Navigating the documentation required for a Golden Visa can be complex, yet Umida went far beyond what is typically expected — guiding me through every requirement with clarity, professionalism, and patience.
Mouamar Arnous
30.01.2026
We are extremely pleased with the excellent visa services provided by EGSH in Dubai. From start to finish, their team demonstrated professionalism, efficiency, and deep expertise in handling visa applications for our workforce.
Artem Gusamov
29.01.2026
Ms. Zara Moshiri is extremely professional, patient, and supportive. She provided clear and thorough guidance and took the time to answer all my questions. I truly appreciate her help and highly recommend working with her.
Fatemeh Yazdankia
28.01.2026
Outstanding Service and Professionalism My wife and I recently applied for and obtained our 5-year Golden Visa (Retiree) in an exceptionally short time — mine in three days and my wife’s in just one day. We are extremely satisfied with the service provided by EGSH Emirates Government Service Hub.
Pedro Hernandez
27.01.2026
Exceptional service every step of the way For showing your great example of services Remarkable dedication of consultant mrs Maria Garcia regalado. Thank you EGSH service Hub team
Yasmine Nadji
25.01.2026
Amazing service! They went above and beyond to assist and resolved my concern there and then! Highly recommended anyone to visit this centre, the ladies are very helpful
Cornel Meyer
22.01.2026
Went there for a consulting. Booked an appointment in advance thro their website. Came early — no line — which is good. Very pleasant interior. My consultant Rachel, was polite. Answered all my questions. Can’t judge regarding the process once applied for an exact service, but consulting went well.
Alex Sergman
03.01.2026
Amazing support and communication during the whole process. Rachel, Yara and Maria were super well organized and assisted in record time. We finished the whole process from star to end in 4 business days for 10 year Golden Visa!
Dejan Dakić
23.12.2025
I had an excellent experience with the wonderful help of Maria Claudia Garcia. Her professionalism and attention to detail made the whole process easy.
Anthony Kamau
18.12.2025
They are really very amazing very kind I was having problem with my residency and my license miss Zara and miss Amna they really help me from start to end and they are really very kind and professional highly recommend if any wants to setup there business go with egsh and thanks miss Zara 🙏 you are really very amazing person
theschool for hustlers
17.12.2025
I had a pleasure being assistanced by Ms. Natalia today and her support throughout the process. Everything was smooth, super professional, efficient and high level service was exceptional. Highly recommended for anyone looking for reliable and smooth government-related services.
Alex Salman
15.12.2025
I had such a great experience with EGSH (Emirates Government Services Hub)! Everything went super smoothly, and the team was really helpful. A big shout‑out to Ms. Zara Moshiri—she was kind and supportive the whole way through. Truly appreciate it!
Hassan Farid
18.12.2025
Super quick and efficient service. Maria was available via WhatsApp and responded very quickly to all messages.
Kelly Mullins
10.12.2025
I got a delightful service from them to upgrade my visa category half of the expected timeline. Compared with my previous place, this the best and I would like to recommend any of visa service for all of you. * reasonable fair (I was asked twice my previous what I paid). * fast service and delivering before timeline. * Authentic service. Thank you so much Maria for your dedicated service.!
Nila Gamage
01.12.2025
An exceptional service from Zara at EGSH. She guided us perfectly through the process and managed to get us even more than we had anticipated. A world class service center with exceptional staff. Would recommend them to anyone who wants to get sorted for government services
ziad j
24.11.2025
Hello, My Name is Kelvin it was my first time to hear EGSH Emirates Govt from my sponsor. I was assisted By Mrs Maria Claudia Garcia the experience was amazing from the beginning to the End she has been supporting and guiding me through all the process. I am grateful to her and the entire team for the help. I trust and believe EGSH is a place to recommend to family members and friends.
Kelvin Muia
19.11.2025
A very hassle free experience from EGSH. Special mention of Ms.Zara who was most helpfull. Her quick response to queries and swift action are much appeciated.
Shaji Jacob
18.11.2025
We had the pleasure of being assisted by the lovely Ms Maria and Ms Randa. They were clear concise and super professional throughout our whole process of renewing our Ejari and business licence. Maria provided continued support while we were waiting for our business Ejari to come through and made it a simple seamless process.
Rajan Gharu
09.11.2025
EGSH in art of living is the best Hub center for every thing that you want in dubai Specially Ms.ZARA MOSHIRI is the advisor and assistance and she is beside you in every step Thank you Ms.ZARA MOSHIRI and EGSH
Dubai Toronto
08.11.2025
I recently visited this institution had an exceptional experience! Ms. Maria Claudia took the time to understand my needs and preferences. I really appreciate her support and services.
Bryan Meza
08.11.2025
Good morning, I needed to apply for the Golden Visa and went to this EGSH Emirates office. I was very impressed by their facilities and the peaceful atmosphere. We were fortunate to be assisted by María Claudia García, who provided exceptional service. She advised and helped us every step of the way, guiding us through the entire process until we obtained the Golden Visa.
C. JUSTO
07.11.2025
I would like to express my appreciation to Ray from EGSH for his outstanding assistance in handling the transfer of our property at Rove Hotel. He was very helpful, accommodating, and patient throughout the entire process, from addressing transaction concerns and verifying documents to the actual property transfer and ensuring the new owner received the title deed…
Conveyancing luxe homes
31.10.2025
I worked with Amir and Zara, they took care of everything, I only had to send the mandatory information. In a very short time, everything was completed. I was amazed, considering how difficult it had seemed before. Not to mention, the fees were the same or even lower than those of the other companies I mentioned. For me, it was a 10/10 experience, the quickest and smoothest process someone could have in this journey. Strongly recommend them.
Levi Elekes
31.10.2025
Zara assisted me with my Ejari registration, and she was absolutely amazing. She demonstrated exceptional professionalism, efficiency, and delivered everything promptly. Truly a pleasure to work with!
Chantal Scott
30.10.2025
THE BEST!!! Zara you are as always star
Rustem Ilaman Concierge
30.10.2025
Thanks to EGSH and to Zara for Excellent service — professional, attentive, and truly pleasant experience. Highly recommended!
Batyrkhan Orazbayev
29.10.2025
Had an amazing service for the transfer of property there, specially Rachel Rahmat she was very helpfull throughout the process, looking forward to work more.
Ali Nasir
27.10.2025
Visited for the first time for a property transfer and had an amazing experience with Jessieca! She was professional, helpful, and made the entire process smooth and stress-free. Highly recommended for all government services excellent customer service!
Haroon M
20.10.2025
Personally, I find this the best centre in Dubai. They always go the extra mile. Especially Maria Garcia has help out so much in such an efficient way! Thank you!
Kristof Kuypers
13.10.2025
Went there for ejari cancellation. Excellent place. Staff was so cooperative. Ms Maria and Ms Fatima assist me and it was a fast process.
Khurram Khan
10.10.2025
This is probably the best government service hub in Dubai. You come in, asked to be seated, and the staff will come to you instead of standing on the reception and on queue. They will offer you tea and water are available at each table. Really embodies the Emirati hospitality and what seamstresses Dubai is known for.
Kris Ayuso
09.10.2025
I was here the morning of this post. The concierge like service with a contact person arranging for you all the difeerent interactions is making the interactuon as smooth as possible. A truly delightful experience and a true commitment to service excellence, thank you for the great experience and for the initiative to present government interactions in this way!
Frank Harenberg
03.10.2025
Outstanding service — fast, friendly, and highly professional. Thank you very much!
Astro
26.09.2025
I’ve been here for the first time and I can say that this organization definitely worth to come here and make all proceeds with their help! We were changing the owner and such difficult process was really easy for us with your help and most of the time it was done online. So I’m very grateful to Mrs Zara and her support during all the process❤️
Jamilya Rahmiddinovna
25.09.2025
I had an excellent experience with Natalia Baiamonte from EGSH while getting Ejari certificate. From the very beginning, she was professional, attentive, and extremely helpful. Natalia guided me through the process clearly, answered all my questions with patience, and made task feel simple and stress-free. Highly recommend Natalia for her outstanding customer service and dedication!
Bilal Rasool
16.09.2025
We had great experience with Amal She is so helpful and awesome She stayed with us over her duty today just to finish her work Thanks Amal
Banafsheh
15.09.2025
I had a really good experience with EGSH (Emirates Government Services Hub). Everything went smoothly and the team was super helpful. Special thanks to Zara and Amal. they were so supportive and kind throughout the process. Really appreciate it!
mohammad fakhri
13.09.2025
I had a great experience with this office. They handle everything related to company setup, residency, Golden Visa, DLD, and more. The office is very clean, modern, and welcoming, and the staff are extremely professional and polite. A special thank to Ms. Zara for her kindness and guidance throughout the process so smoothly and professionally, and to Ms. Amal for managing the administrative registration.
Kourosh Gheisari
09.09.2025
Zara is the best always attentive to every requests and helping with a solving problems without delay thank you Zara❤️🌸 …
Guljemal Tekaeva
07.09.2025
Absolutely stunning office, i am awestruck. No one can beat Dubai for the kind of hospitality you get in a government office… Its mind-blowing 😍 i wish i could give a 10 star rating (double) on 5 🤩
Sandeep Sabharwal
06.09.2025
I had a great experience with EGHS. I was assisted by Sarah Almeida and she delivered an amazing service. Very attentive, promptly responded my messages and guided me throughout the process. It was all very smooth and done very quickly. I highly recommend and I’ll definitely use their services again.
Bárbara Munaier
04.09.2025
I received really attentive and fast service from Sarah, got all the documents even earlier than promised. Thank you! 😁
Beatriz Paixão
02.09.2025
One of the best people to work with. These guys are really smart and professional. Thanks to Ms Zara
Imran Kazi
02.09.2025
Zara helped me with my services and the process was very easy and she was very helpful
Maya Al Moukayed
02.09.2025
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