What is a Real Estate Services Trustee Centre in Dubai?

A real estate services trustee Centre is an entity authorised by the Dubai Land Department (DLD) to provide a range of non-transactional real estate services. These include property valuation, title deed amendments, owner detail updates, Ejari registration, map issuance, and official certificate requests.

What services do the DLD trustee offices provide for property buyers and sellers?

The Dubai Land Department operates two types of trustee offices with distinct roles. Real Estate Registration Trustee Offices handle property sales, ownership transfers, title deed issuance, and mortgage registration transactions. Buyers and sellers use these offices to register legal ownership changes. Real Estate Services Trustee Offices assist with non-transactional procedures — including property valuation, title deed amendments, Ejari services, ownership detail updates, and the issuance of official real estate certificates.

Who can use the services of a real estate services trustee office?

A Real Estate Services Trustee Office is available to UAE residents and non-residents, including individuals, companies, developers, landlords, and tenants.

How long does it take to process real estate transactions through the Dubai Land Department via a Trustee Centre?

Processing times vary depending on the transaction type and document completeness. In most standard cases, real estate transaction registration is completed within 30 to 60 minutes at the trustee's office, assuming all documents are valid and fees are settled.

Real Estate Registration Trustee Dubai – DLD Approved Property Services

Name: Real Estate Registration Trustee
Brand: EGSH
SKU: services/real-estate-registration-trustee
Rating: 4.9 (1824 reviews)

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About Real Estate Registration Trustee

At EGSH, property registration and real estate transactions are completed in a professional environment within a single visit. The centre delivers Dubai Land Department services as a licensed Real Estate Registration Trustee Office.

A dedicated consultant welcomes you during working hours without an appointment, or at a scheduled time if you prefer to book in advance. The centre handles around 300 Real Estate Trustee Office transactions every day. This efficiency saves valuable time for clients who choose fast, seamless VIP service instead of waiting.

All services are carried out at official fees approved by the Dubai Land Department.

Register Your Property in Dubai in One Visit

Visit EGSH

You may visit during working hours without prior booking, or schedule an appointment at a convenient time by phone or online.

Meet Your Dedicated Consultant

Submit your documents, and our consultant manages the registration with DLD.

Wait in Comfortable Spaces

Relax in the lounge or café while your documents are processed.

Receive Your Registered Documents

Complete one or several transactions in a single visit.

Visit EGSH for VIP Service Without Queues

You can stop by EGSH during working hours without an appointment or book your visit at a time that suits you best.

Address
Art of Living Mall, Al Barsha 2, Dubai

Operating hours
Monday — Saturday: 9:00 am — 5:00 pm
Sunday: Closed

Call +971 4 612 1810 WhatsApp

VIP Service

Personal assistance and priority processing with no queues.

Affordable Fees

Official government rates with transparent, fixed pricing.

All Services in One Place

Comprehensive range of UAE government services under one roof.

One-Visit Completion

Most procedures are completed in a single visit to the centre.

Take a 3D Tour of EGSH

Real Estate Registration Trustee

Real Estate Licence Application

Apply for your real estate licence in Dubai through EGSH.

Public Auction Sale Permit

Get your public auction sale permit in Dubai and hold real estate auctions with full legal compliance.

Grant Mortgage Registration

Secure your property mortgage legally in Dubai.

Real Estate Advertising Permit

Get legal approval to advertise your property in Dubai.

Initial Usufruct Registration

Registration for Usufruct Property in Dubai.

Company Shares Sale

Sale & Mortgage Registration

Land for Real Estate Development Violation

Submit your official real estate or land development violation complaint through EGSH.

Pre-Title Deed

Heirs Sale Procedure

EGSH assists heirs in selling inherited property legally in Dubai.

Project Name Change

Do you need to change the name of your Dubai real estate project?

E-Card Verification

Verify a real estate agent’s RERA e-Card instantly through EGSH.

Auction Sale Registration

Facilitate your auction sale registration through EGSH, a Real Estate Registration Trustee Centre.

Title Deed Issuance

Sale Registration

Property Gift Registration

Initial Sale Registration

Official registration of primary real estate sales in Dubai with EGSH support.

Sale of Mortgaged Property Registration

Sell your mortgaged property in Dubai with complete legal protection.

Property Ownership Transfer

Complete your property ownership transfer in Dubai with full legal support.

Rent-to-Own Property Registration

Secure rent-to-own property registration in Dubai through EGSH.

Title Deed Transfer

Complete your title deed transfer in Dubai with ease.

Real Estate Registration Trustee in Dubai

The system of Trustee Offices was introduced in Dubai in 2013 to simplify access to real estate services for residents, non-residents and companies. At the same time, it helped reduce the workload of the emirate's main property authority — the Dubai Land Department (DLD).

The initiative established two specialised categories:

Real Estate Registration Trustee Offices, responsible for registering sales, transfers, mortgages and title deeds;
Real Estate Services Trustee Offices, which manage rental-related procedures such as Ejari and other supporting services.

All Trustee Offices act as authorised extensions of the DLD, enabling clients to complete property-related procedures without having to visit the Dubai Land Department.

The Role of Real Estate Registration Trustees in Dubai

A Real Estate Registration Trustee is an entity officially licensed by the Dubai Land Department (DLD) to carry out and register real estate transactions on its behalf. Trustee Offices are authorised to handle property registration, title deed transfers, mortgage registration, and the issuance of official ownership documents. Trustee offices process a wide range of real estate transactions, including:

Property transfer (sale, inheritance, gift)
Mortgage registration and release
Title deed issuance and amendments
Ejari registration for lease contracts
Verification of No Objection Certificates (NOCs)
Other official real estate transactions approved by DLD

Previously, these transactions could only be completed by visiting the Dubai Land Department directly. Today, the same procedures can be carried out more quickly and conveniently through a Trustee Office. All documents issued via a Trustee centre carry the same legal validity as those provided by the DLD.

At the same time, a Trustee Office authorised by the Dubai Land Department is not responsible for registering companies that operate in supporting or related fields. These processes are handled through other official channels:

Properties supplier registration – companies supplying building materials, equipment or furniture must register directly through the Dubai Land Department's procurement portal (eSupply) or via the developer's own vendor registration platform.
Property vendor registration – service providers, such as maintenance, facilities management, or cleaning companies, are registered through property management systems, the DLD procurement platform, or directly with developers.
Property agent registration – real estate brokers and agencies must be registered with the Real Estate Regulatory Agency (RERA) through the Trakheesi system. This process is supported by Real Estate Services Trustee Offices, which provide access to RERA's licensing and brokerage registration services.

Why Choosing an Approved Property Registration Trustee in Dubai Matters

Not every real estate consultancy is permitted to act as a Trustee Office. The Dubai Land Department grants this status only to companies that have been formally accredited and licensed by the relevant authorities. Such approved entities hold the complete set of powers delegated by the DLD, including:

Direct access to the official property register, operating in full integration with the DLD's electronic systems;
The authority to provide a defined range of services, including transaction registration, mortgage registration, issuance and amendment of title deeds, and related procedures;
The right to issue legal documents that carry the same validity as those produced directly by the Dubai Land Department.

In essence, approved Registration Trustees function as official representatives of the DLD. They enable clients to complete real estate registration in Dubai, settle government fees, and obtain new ownership documents, with all records entered directly into the government property register.

How the Property Registration Process Works in a DLD Trustee Office

The advantage of registering a property transaction at a Trustee Office in Dubai is that clients no longer need to queue at the Dubai Land Department. EGSH assists clients at every stage: appointments can be booked conveniently by telephone or online. When you arrive, a personal consultant will be ready to meet you in a private office. You simply provide the required documents and wait in a comfortable setting or at the café while the registration is completed.

For the transaction to proceed, both parties — the seller and the buyer — must be present. If the purchase is financed through a mortgage, a representative of the bank is also required to attend.

Required Documents

The parties must present the necessary documents. While the exact set may vary depending on the type of transaction, it generally includes:

Original title deed
Valid Emirates ID or passport
A signed sale or gift agreement
No Objection Certificate (if applicable)
Power of attorney (if acting on behalf of another party)
Company documents (for corporate transactions).

A power of attorney is required where the seller or buyer cannot be physically present, allowing an authorised representative to act on their behalf. A No Objection Certificate is mandatory for off-plan property transactions and is issued by the developer.

Government Fees

The Trustee Office officer checks the documents and verifies the identities of the parties before entering the data into the DLD system. During registration, the Dubai Land Department system automatically calculates the property registration fees. The buyer typically pays the 4% registration fee, while additional administrative and service charges may also apply. Clients can settle all payments directly at the office: the officer issues an official payment order, and the parties may complete the transaction on the spot using a POS terminal or through the DLD's electronic channels (ePay or Noqodi).

Once the payment is confirmed, the Trustee officer finalises the transaction and records it in the official property register. The DLD system immediately generates a digital entry confirming the transfer of ownership. If the transaction involves a mortgage, the bank's lien over the property is registered simultaneously.

How Dubai Land Department Property Registration Works Online

The number of real estate transactions in Dubai continues to increase annually. In 2024, more than 180,000 transactions were recorded, with a total value exceeding AED 522 billion. To streamline the registration process for buyers, the Dubai Land Department (DLD) introduced online registration services, available through the official DLD website and the Dubai REST app.

To register a property online, each party must have a UAE Pass with an active digital signature. One of them — the buyer, seller or developer's representative — uploads the required documents to the DLD system. The platform prepares an electronic contract and shares it with all parties for signing. Once the government fees are paid and the contract has been digitally signed by everyone involved, the transaction is complete. The purchaser then receives an electronic Title Deed in PDF format with a QR code, which has the same legal validity as a printed deed.

DLD's online services are open not only to UAE nationals and residents but also to accredited developers, licensed agencies (through the Trakheesi system) and financial institutions. This enables the completion of straightforward transactions — such as sales and gifts — entirely online. More complex cases, however, cannot be processed digitally. For instance, transactions involving non-residents, mortgage deals that require a bank as a third party, or purchases by corporate entities must be finalised in person at a Trustee Office.

Transferring property ownership is a legally complex process that requires strict adherence to procedural requirements. Missing or incorrectly prepared documents can delay the transaction or create unnecessary complications. At EGSH, every client works with a dedicated consultant who explains the procedure clearly and assists with document preparation, ensuring a smooth and efficient registration process.

Real Estate Services Trustee Consultant at EGSH

Explained by

Randa Sameer

Real Estate Services Trustee Consultant at EGSH

Randa Sameer is a dedicated professional with over 3 years of experience at Dubai Land Department Services, specialising in delivering high-quality DLD services and supporting efficient real estate operations.

Frequently Asked Questions about Real Estate Trustee Offices in Dubai

Still have any questions?

Hello, My Name is Kelvin it was my first time to hear EGSH Emirates Govt from my sponsor. I was assisted By Mrs Maria Claudia Garcia the experience was amazing from the beginning to the End she has been supporting and guiding me through all the process. I am grateful to her and the entire team for the help. I trust and believe EGSH is a place to recommend to family members and friends.

A very hassle free experience from EGSH. Special mention of Ms.Zara who was most helpfull. Her quick response to queries and swift action are much appeciated.

We had the pleasure of being assisted by the lovely Ms Maria and Ms Randa. They were clear concise and super professional throughout our whole process of renewing our Ejari and business licence. Maria provided continued support while we were waiting for our business Ejari to come through and made it a simple seamless process. I can’t thank these lovely ladies enough. We saved so much money going direct and it was refreshing knowing we are not over paying going through a PRO or typing service company that add so many fees. I saved over 6000aed just for reference. Thank you to EGSH staff. Especially Maria & Randa 🙏

EGSH in art of living is the best Hub center for every thing that you want in dubai Specially Ms.ZARA MOSHIRI is the advisor and assistance and she is beside you in every step Thank you Ms.ZARA MOSHIRI and EGSH

I recently visited this institution had an exceptional experience! Ms. Maria Claudia took the time to understand my needs and preferences. I really appreciate her support and services.

Good morning, I needed to apply for the Golden Visa and went to this EGSH Emirates office. I was very impressed by their facilities and the peaceful atmosphere. We were fortunate to be assisted by María Claudia García, who provided exceptional service. She advised and helped us every step of the way, guiding us through the entire process until we obtained the Golden Visa. Honestly, people with this level of professionalism and personal touch make one feel more at ease and integrated into this country. Thank you!

I would like to express my appreciation to Ray from EGSH for his outstanding assistance in handling the transfer of our property at Rove Hotel. He was very helpful, accommodating, and patient throughout the entire process, from addressing transaction concerns and verifying documents to the actual property transfer and ensuring the new owner received the title deed…

I worked with Amir and Zara, they took care of everything, I only had to send the mandatory information. In a very short time, everything was completed. I was amazed, considering how difficult it had seemed before. Not to mention, the fees were the same or even lower than those of the other companies I mentioned. For me, it was a 10/10 experience, the quickest and smoothest process someone could have in this journey. Strongly recommend them.

Zara assisted me with my Ejari registration, and she was absolutely amazing. She demonstrated exceptional professionalism, efficiency, and delivered everything promptly. Truly a pleasure to work with!

THE BEST!!! Zara you are as always star

Thanks to EGSH and to Zara for Excellent service — professional, attentive, and truly pleasant experience. Highly recommended!

Had an amazing service for the transfer of property there, specially Rachel Rahmat she was very helpfull throughout the process, looking forward to work more.

Visited for the first time for a property transfer and had an amazing experience with Jessieca! She was professional, helpful, and made the entire process smooth and stress-free. Highly recommended for all government services excellent customer service!

Personally, I find this the best centre in Dubai. They always go the extra mile. Especially Maria Garcia has help out so much in such an efficient way! Thank you!

Went there for ejari cancellation. Excellent place. Staff was so cooperative. Ms Maria and Ms Fatima assist me and it was a fast process.

This is probably the best government service hub in Dubai. You come in, asked to be seated, and the staff will come to you instead of standing on the reception and on queue. They will offer you tea and water are available at each table. Really embodies the Emirati hospitality and what seamstresses Dubai is known for.

I was here the morning of this post. The concierge like service with a contact person arranging for you all the difeerent interactions is making the interactuon as smooth as possible. A truly delightful experience and a true commitment to service excellence, thank you for the great experience and for the initiative to present government interactions in this way!

Outstanding service — fast, friendly, and highly professional. Thank you very much!

I’ve been here for the first time and I can say that this organization definitely worth to come here and make all proceeds with their help! We were changing the owner and such difficult process was really easy for us with your help and most of the time it was done online. So I’m very grateful to Mrs Zara and her support during all the process❤️

I had an excellent experience with Natalia Baiamonte from EGSH while getting Ejari certificate. From the very beginning, she was professional, attentive, and extremely helpful. Natalia guided me through the process clearly, answered all my questions with patience, and made task feel simple and stress-free. Highly recommend Natalia for her outstanding customer service and dedication!

We had great experience with Amal She is so helpful and awesome She stayed with us over her duty today just to finish her work Thanks Amal

I had a really good experience with EGSH (Emirates Government Services Hub). Everything went smoothly and the team was super helpful. Special thanks to Zara and Amal. they were so supportive and kind throughout the process. Really appreciate it!

I had a great experience with this office. They handle everything related to company setup, residency, Golden Visa, DLD, and more. The office is very clean, modern, and welcoming, and the staff are extremely professional and polite. A special thank to Ms. Zara for her kindness and guidance throughout the process so smoothly and professionally, and to Ms. Amal for managing the administrative registration.

Zara is the best always attentive to every requests and helping with a solving problems without delay thank you Zara❤️🌸 …

Absolutely stunning office, i am awestruck. No one can beat Dubai for the kind of hospitality you get in a government office… Its mind-blowing 😍 i wish i could give a 10 star rating (double) on 5 🤩

I had a great experience with EGHS. I was assisted by Sarah Almeida and she delivered an amazing service. Very attentive, promptly responded my messages and guided me throughout the process. It was all very smooth and done very quickly. I highly recommend and I’ll definitely use their services again.