What Is Emirates ID Replacement
Lost, Damaged, or Missing — Get Your New Emirates ID Quickly
Emirates ID replacement is the official procedure for obtaining a new identification card when the original is lost, stolen, or damaged. The replacement card is issued with the same validity period as the previous one, ensuring uninterrupted legal and residency status in the UAE.
This process is mandatory for UAE citizens, GCC nationals, and expatriate residents who rely on their Emirates ID for daily transactions, banking, healthcare, and visa services. Prompt replacement helps avoid fines, service disruptions, and complications with government entities.
At EGSH, a licensed AMER centre in Dubai, Emirates ID replacement is carried out directly through ICP systems. The service ensures secure processing, compliance with regulations, and timely issuance of a new card, with urgent replacement available within 1–2 days.
Replace Your Lost Emirates ID in Dubai
Officially regulated fees
No hidden charges
Queue-free service
VIP support at no extra cost
From AED 505
How to Replace Your Emirates ID
Straightforward and Fast Procedure for Lost or Damaged Cards
01
Contact EGSH
Visit EGSH to initiate your Emirates ID replacement request.
02
Submit Documents
Provide passport, residency details, and current ID if available.
03
Pay Replacement Fees
Settle official fees securely at the licensed AMER service centre.
04
Collect New Emirates ID
Receive your replacement card within the official ICP timeframe.
Visit EGSH for VIP Service Without Queues
You can stop by EGSH during working hours without an appointment or book your visit at a time that suits you best.
Address
Art of Living Mall, Al Barsha 2, Dubai
Operating hours
Monday–Thursday, Saturday: 9:00 am–5:00 pm
Friday: 9:00 am–12:00 pm, 2:00 pm–5:00 pm
Sunday: Closed
Required Documents for Emirates ID Replacement
Essential Papers for Lost or Damaged Card Reissue
Passport
Valid passport copy for identification and verification.
Residency Visa
An active UAE residence permit linked to an Emirates ID card.
Current Emirates ID
Original or damaged card, if available, for replacement.
Personal Photograph
Recent photograph meeting ICP requirements.
About EGSH
Licensed Centre for Emirates ID and Residency Services
EGSH is a government-authorised AMER centre in Dubai, officially licensed to provide Emirates ID replacement and related residency services through ICP systems. All procedures are carried out in compliance with UAE federal regulations.
Clients benefit from accurate processing, secure submission, and fast issuance. EGSH ensures professional handling of documents and offers both urgent and standard services for maximum convenience and reliability.

Why EGSH
EGSH makes all public services available in one place—fast, transparent, and compliant. We deliver convenience, personalised support, and priority processing for every client, focusing on innovation and sustainability.
Our Mission
To simplify life in Dubai by providing secure, seamless access to all government and real estate services from a single centre.
Our Vision
To set the benchmark for integrated government solutions, delivering efficiency and exceptional client care across the UAE.
Our Values
Transparency, efficiency, innovation, and complete client satisfaction.
What should I do if I lose my Emirates ID?
If your Emirates ID is lost, stolen, or missing, you must report the case and apply for a replacement through the Federal Authority for Identity, Citizenship, Customs and Port Security (ICP). The new card will be issued with the same validity as the original. At EGSH, applications are processed directly through ICP systems, ensuring secure handling and timely issuance.
How do I apply for a lost Emirates ID in Dubai?
In Dubai, applications can be submitted via the ICP Smart Services portal, the UAE Pass app, and authorised customer happiness centres. The process requires filling in the form, attaching documents such as a passport copy and personal photo, and paying the applicable fees. EGSH manages this process on behalf of clients, minimising errors and providing both urgent (1–2 days) and standard (up to 5 days) replacement options.
Can I replace my Emirates ID if it is damaged?
Yes. A damaged Emirates ID must be replaced, as it remains invalid for official use. The application is submitted through ICP channels, with the required documents and payment of the replacement fees. The new card will keep the same validity as the damaged one.
Can I replace a lost Emirates ID if I am outside the UAE?
Yes, you can apply online via the ICP Smart Services portal or the UAE Pass app. The new card will be issued in the UAE and must be collected in person or by an authorised representative. EGSH assists expatriates abroad by handling the submission through the ICP and arranging issuance for collection upon return.
How soon should I apply for an Emirates ID replacement after it is lost?
You should apply immediately after reporting the loss, theft, or damage. Delaying replacement can disrupt access to visa services, banking, and healthcare, and may lead to fines if your documents are not up to date. EGSH helps initiate the replacement process without delay, ensuring uninterrupted legal and residency status.
What happens if I do not replace a lost Emirates ID?
Not replacing a lost Emirates ID can result in difficulties with essential transactions such as visa renewals, banking, and healthcare access. In addition, administrative fines may apply if the replacement is not submitted on time.
How long does urgent Emirates ID replacement take?
With ICP’s expedited service, urgent replacement is completed within 24–48 hours. EGSH submits and tracks urgent requests directly, ensuring the fastest possible delivery of the new card.
What are the fees for replacing a lost Emirates ID?
The official replacement fee is AED 300, plus an AED 100 application processing fee. If urgent service is requested, an extra AED 150 applies. EGSH provides clear guidance on all charges and submits applications directly through ICP.
What documents are required for Emirates ID replacement?
Requirements vary by category: — UAE Citizens: Valid passport and a personal photo. — Expatriate Residents: Valid passport, valid residency visa, and a personal photo. — GCC Nationals: Valid Gulf ID card; applicants under 21 must apply via a parent or guardian. EGSH verifies and submits all documents on behalf of clients.
Is there a fine if my Emirates ID is lost or missing?
There is no specific fine for losing the card. However, if an expired ID is not renewed or replaced within 30 days, a late fine of AED 20 per day (up to AED 1,000) applies. EGSH ensures timely replacement to help avoid penalties and service disruptions.
Can I apply for an Emirates ID replacement online?
Yes. Applications can be submitted online via the ICP portal or the UAE Pass app. However, mistakes in data entry or missing attachments may result in processing delays. EGSH, as a licensed AMER centre, provides secure online submission on behalf of clients, ensuring compliance with ICP requirements and offering both standard and urgent replacement options.
What is the difference between urgent and standard Emirates ID replacement?
Standard replacement usually takes up to 5 working days after submission, while urgent replacement is processed within 24–48 hours for an additional fee. Both options result in a card with the same validity as the original. EGSH advises on the best choice and ensures correct processing through ICP systems.
Still have any questions?
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