real estate trustee office dubai

Mortgaged Property Sale Registration Services in Dubai

Complete Your Mortgage Property Sale Registration with EGSH

EGSH offers mortgaged property sale registration services in Dubai as an authorised Real Estate Registration Trustee Centre under the Dubai Land Department (DLD). A dedicated consultant manages your transaction, coordinating with the bank, buyer, and DLD to ensure a secure, compliant, and seamless process.

Benefits of choosing EGSH for your mortgaged property sale registration in Dubai:

  • Authorised by the DLD
  • Completed in one visit
  • VIP service without queues

All services are charged in accordance with official government fees and DLD regulations.

Complete Your Mortgage Property Sale Registration with EGSH

How the Mortgage Registration Process Works

Legal Sale of Mortgaged Property in 4 Verified Steps

01

Contact EGSH

Visit our centre during opening hours—no appointment required. Mortgaged property sale registrations are processed the same day and without queues. You may also call or book online.

02

Document Review

Our consultant reviews the liability letter, ID documents, and manager’s cheques for debt, balance, and DLD fee. A notarised Power of Attorney is required when a representative attends.

03

Application Processing

We submit your file through the DLD system, arrange payments, and register the sale to secure both parties’ rights. You can relax in the lounge while DLD reviews the transaction.

04

Title Issuance

After the bank issues the mortgage release letter, EGSH finalises the transfer and obtains the updated Title Deed and e-map. Registration takes about 15–20 minutes.

Visit EGSH for VIP Service Without Queues

You can stop by EGSH during working hours without an appointment or book your visit at a time that suits you best.

Address
Art of Living Mall, Al Barsha 2, Dubai

Operating hours
Monday — Saturday: 9:00 am — 5:00 pm
Sunday: Closed

Call +971 4 612 1810WhatsApp

Required Documents for the Mortgaged Property Sale

Ensure Smooth Registration by Preparing the Right Documents

Liability Letter or Developer Statement

Issued by the bank or developer, confirming the outstanding mortgage amount.

Identification Documents

Valid Emirates ID for residents or passport for non-residents.

Manager’s Cheques

Three cheques: to bank/developer (debt), seller (balance), and DLD (4% fee).

Power of Attorney

Required if a representative is acting on behalf of the buyer or seller.

About EGSH

EGSH — Emirates Government Services Hub — is the UAE’s first VIP centre, consolidating key government services under one roof. Established under the patronage of H.H. Sheikh Mohammed Bin Maktoum Bin Juma Al Maktoum, EGSH provides convenient access to official procedures for UAE nationals and expats. Aligned with Dubai’s «Zero Government Bureaucracy» initiative, EGSH helps clients save time. Most services are completed in a single visit.

H.H. Sheikh Mohammed Bin Maktoum Bin Juma Al Maktoum

Take a 3D Tour of EGSH

Why Choose EGSH for Mortgage Sale Registration

Secure, Transparent, and Efficient Registration

VIP Service

Personal assistance and priority processing with no queues.

Affordable Fees

Official government rates with transparent, fixed pricing.

All Services in One Place

Comprehensive range of UAE government services under one roof.

One-Visit Completion

Most procedures are completed in a single visit to the centre.

Key Aspects of Mortgaged Property Sales

The sale of a mortgaged property in Dubai is a regulated process overseen by the Dubai Land Department (DLD). This oversight ensures that all financial and legal obligations are properly settled before ownership is transferred. The procedure protects the interests of the bank, seller, and buyer by ensuring that no title deed is reissued until the mortgage has been officially released.

According to Law No. (7) of 2006 Concerning Real Property Registration in the Emirate of Dubai, the transfer of ownership cannot be completed without clearing all encumbrances registered on the property.

Process and Legal Requirements for Selling a Mortgaged Property

The process of selling a mortgaged property in Dubai includes settling the outstanding mortgage, obtaining a liability letter from the bank or developer, and formally recording the transaction with the DLD.

Registration is mandatory for any ownership transfer involving a mortgage, whether for individuals or companies. The procedure protects all parties by confirming the legal status of the asset and preventing disputes over liabilities or rights.

EGSH, as an authorised Real Estate Registration Trustee Centre, manages the entire process—coordinating with the seller, buyer, bank, and the DLD. EGSH prepares documents, submits applications, settles fees, and ensures full legal compliance until the final title transfer.

Procedural Features of a Mortgaged Property Sale

The sale of a property with a mortgage in Dubai involves two key stages: the provisional registration of the sale and the final ownership transfer after the mortgage is released. The seller and the buyer have specific responsibilities under DLD regulations, and the process must be completed through an authorised Real Estate Registration Trustee Centre, such as EGSH.

For the seller, the procedure begins with obtaining a liability letter from the bank or developer that confirms the exact outstanding balance of the mortgage. The seller must then provide three manager’s cheques—one to the bank or developer to settle the loan, one to the seller for any remaining amount, and one to the DLD for the 4% transfer fee. The seller is also responsible for submitting the mortgage release letter once the debt is cleared, which allows the DLD to finalise the title transfer.

For the buyer, the process ensures full legal protection. The transaction cannot be completed until the mortgage is officially released, guaranteeing that the property is transferred free of financial encumbrances. Buyers must visit the Trustee Centre with valid identification and verify the payment schedule with the seller and bank representative before signing the final documentation.

Government Fees for Mortgaged Property Sale Registration

The DLD charges specific fees for registering the sale of a mortgaged property, covering both the ownership transfer and the mortgage release procedures.

The official charges are as follows:

  • AED 1,000 – DLD registration service fee
  • 4% of the property’s sale value – DLD property transfer fee
  • AED 2,100 – registrar’s fee if the property value is below AED 500,000
  • AED 4,200 – registrar’s fee if the property value is AED 500,000 or higher
  • AED 1,290 – mortgage release procedure fee
  • AED 315 – registrar fee for releasing the mortgage
  • 0.25% of the mortgage value – if a new mortgage is registered
  • AED 250 – Title Deed issuance fee
  • AED 100–250 – land or building map (depending on property type)
  • AED 10 Knowledge Fee and AED 10 Innovation Fee per drawing

If the mortgage registration and sale are completed on the same day, the registrar’s fee is exempted. Otherwise, a service partner fee of AED 4,000 + VAT applies. All payments can be made through cash, cheque, credit card, ePay, Sadad Dubai, or Noqodi, with official electronic receipts issued immediately after settlement in accordance with DLD regulations.

Where a DLD Mortgaged Property Registration Process Can Be Completed

Applications must be submitted only through authorised Real Estate Registration Trustee Centres, such as EGSH, which are directly connected to the DLD systems. Our centre verifies all documents, collects official payments, and coordinates with the bank, developer, and DLD.

The initial registration of the mortgaged property is typically completed within 15–20 minutes. Once the mortgage release letter is submitted, the final ownership transfer and Title Deed issuance are completed within 1 to 3 business days.

This structure provides a legally secure framework for real estate transactions in Dubai, ensuring that every mortgaged property sale is processed transparently and in full compliance with DLD and UAE property laws.

Real Estate Registration Trustee Consultant at EGSH

Explained by

Muneer Juma Al Balushi

Real Estate Registration Trustee Consultant at EGSH

Muneer Juma Al Balushi has six years of experience in the real estate registration system of the Dubai Land Department, specialising in supporting clients with accurate, secure, and legally compliant property registration.

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Frequently Asked Questions About Mortgage Sale Registration Procedure

What documents are required for registration of a DLD mortgage sale?

Key documents include a liability letter from the bank or developer, valid identification (Emirates ID or passport), three manager’s cheques (to bank/developer, seller, and DLD), and a valid power of attorney if any party is represented.

Can I sell property with a mortgage in Dubai without paying off the loan first?

The sale of a mortgaged property is permitted before full settlement. However, the DLD requires that the outstanding amount be paid at registration and the mortgage release letter be submitted before the ownership transfer is completed.

How do I obtain a mortgage release letter in Dubai?

After paying off the outstanding mortgage using the cheque provided during registration, the seller must request a mortgage release letter from the bank. This letter is submitted to the trustee centre to finalise the title deed transfer.

How long does the DLD property registration process take for a mortgaged sale?

The initial registration process takes approximately 15–20 minutes. Once the mortgage release letter is submitted and validated, the Dubai Land Department finalises the title deed transfer, which typically takes 1–3 business days.

What are the DLD fees for mortgaged property transactions?

DLD charges include 4% of the sale value, AED 1,290 for the mortgage release, AED 315 for registrar fees, AED 250 for title deed issuance, and applicable knowledge and innovation fees.

Still have any questions?

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What Our Clients Say About Us

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Hello, My Name is Kelvin it was my first time to hear EGSH Emirates Govt from my sponsor. I was assisted By Mrs Maria Claudia Garcia the experience was amazing from the beginning to the End she has been supporting and guiding me through all the process. I am grateful to her and the entire team for the help. I trust and believe EGSH is a place to recommend to family members and friends.

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A very hassle free experience from EGSH. Special mention of Ms.Zara who was most helpfull. Her quick response to queries and swift action are much appeciated.

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We had the pleasure of being assisted by the lovely Ms Maria and Ms Randa. They were clear concise and super professional throughout our whole process of renewing our Ejari and business licence. Maria provided continued support while we were waiting for our business Ejari to come through and made it a simple seamless process. I can’t thank these lovely ladies enough. We saved so much money going direct and it was refreshing knowing we are not over paying going through a PRO or typing service company that add so many fees. I saved over 6000aed just for reference. Thank you to EGSH staff. Especially Maria & Randa 🙏

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EGSH in art of living is the best Hub center for every thing that you want in dubai Specially Ms.ZARA MOSHIRI is the advisor and assistance and she is beside you in every step Thank you Ms.ZARA MOSHIRI and EGSH

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I recently visited this institution had an exceptional experience! Ms. Maria Claudia took the time to understand my needs and preferences. I really appreciate her support and services.

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Good morning, I needed to apply for the Golden Visa and went to this EGSH Emirates office. I was very impressed by their facilities and the peaceful atmosphere. We were fortunate to be assisted by María Claudia García, who provided exceptional service. She advised and helped us every step of the way, guiding us through the entire process until we obtained the Golden Visa. Honestly, people with this level of professionalism and personal touch make one feel more at ease and integrated into this country. Thank you!

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I would like to express my appreciation to Ray from EGSH for his outstanding assistance in handling the transfer of our property at Rove Hotel. He was very helpful, accommodating, and patient throughout the entire process, from addressing transaction concerns and verifying documents to the actual property transfer and ensuring the new owner received the title deed…

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I worked with Amir and Zara, they took care of everything, I only had to send the mandatory information. In a very short time, everything was completed. I was amazed, considering how difficult it had seemed before. Not to mention, the fees were the same or even lower than those of the other companies I mentioned. For me, it was a 10/10 experience, the quickest and smoothest process someone could have in this journey. Strongly recommend them.

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Zara assisted me with my Ejari registration, and she was absolutely amazing. She demonstrated exceptional professionalism, efficiency, and delivered everything promptly. Truly a pleasure to work with!

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THE BEST!!! Zara you are as always star

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Thanks to EGSH and to Zara for Excellent service — professional, attentive, and truly pleasant experience. Highly recommended!

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Had an amazing service for the transfer of property there, specially Rachel Rahmat she was very helpfull throughout the process, looking forward to work more.

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Visited for the first time for a property transfer and had an amazing experience with Jessieca! She was professional, helpful, and made the entire process smooth and stress-free. Highly recommended for all government services excellent customer service!

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Personally, I find this the best centre in Dubai. They always go the extra mile. Especially Maria Garcia has help out so much in such an efficient way! Thank you!

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Went there for ejari cancellation. Excellent place. Staff was so cooperative. Ms Maria and Ms Fatima assist me and it was a fast process.

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This is probably the best government service hub in Dubai. You come in, asked to be seated, and the staff will come to you instead of standing on the reception and on queue. They will offer you tea and water are available at each table. Really embodies the Emirati hospitality and what seamstresses Dubai is known for.

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I was here the morning of this post. The concierge like service with a contact person arranging for you all the difeerent interactions is making the interactuon as smooth as possible. A truly delightful experience and a true commitment to service excellence, thank you for the great experience and for the initiative to present government interactions in this way!

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Outstanding service — fast, friendly, and highly professional. Thank you very much!

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I’ve been here for the first time and I can say that this organization definitely worth to come here and make all proceeds with their help! We were changing the owner and such difficult process was really easy for us with your help and most of the time it was done online. So I’m very grateful to Mrs Zara and her support during all the process❤️

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I had an excellent experience with Natalia Baiamonte from EGSH while getting Ejari certificate. From the very beginning, she was professional, attentive, and extremely helpful. Natalia guided me through the process clearly, answered all my questions with patience, and made task feel simple and stress-free. Highly recommend Natalia for her outstanding customer service and dedication!

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We had great experience with Amal She is so helpful and awesome She stayed with us over her duty today just to finish her work Thanks Amal

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I had a really good experience with EGSH (Emirates Government Services Hub). Everything went smoothly and the team was super helpful. Special thanks to Zara and Amal. they were so supportive and kind throughout the process. Really appreciate it!

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I had a great experience with this office. They handle everything related to company setup, residency, Golden Visa, DLD, and more. The office is very clean, modern, and welcoming, and the staff are extremely professional and polite. A special thank to Ms. Zara for her kindness and guidance throughout the process so smoothly and professionally, and to Ms. Amal for managing the administrative registration.

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Zara is the best always attentive to every requests and helping with a solving problems without delay thank you Zara❤️🌸 …

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Absolutely stunning office, i am awestruck. No one can beat Dubai for the kind of hospitality you get in a government office… Its mind-blowing 😍 i wish i could give a 10 star rating (double) on 5 🤩

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I had a great experience with EGHS. I was assisted by Sarah Almeida and she delivered an amazing service. Very attentive, promptly responded my messages and guided me throughout the process. It was all very smooth and done very quickly. I highly recommend and I’ll definitely use their services again.

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I received really attentive and fast service from Sarah, got all the documents even earlier than promised. Thank you! 😁

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One of the best people to work with. These guys are really smart and professional. Thanks to Ms Zara

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Zara helped me with my services and the process was very easy and she was very helpful

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