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Emirates ID Application & Renewal

Identity Management for Residents, Investors, Employees, and Families

The Emirates ID is the official identity card for UAE residents, issued by the Federal Authority for Identity, Citizenship, Customs and Ports Security (ICP). It is mandatory for all citizens, residents, and dependents, and is required for government services, banking, healthcare, telecom registration, and immigration procedures.

UAE nationals are eligible to apply from birth and must renew their residency every 5 or 10 years. Residents and expatriates are required to obtain a card associated with their residence visa, which must be renewed each time the visa is renewed or reissued. GCC nationals residing in the UAE are also eligible to apply and renew under ICP rules, provided they have proof of residency in the UAE.

At EGSH, a government-authorised centre in Dubai, we manage the entire scope of Emirates ID services in compliance with ICP regulations. Our experts prepare and verify all required documents, complete the ICP application, and arrange biometric appointments when necessary.

Identity Management for Residents, Investors, Employees, and Families

How to Get Your Emirates ID

We Simplify Every Step From Typing to Delivery

01

Visit Our Centre

Meet with EGSH to review your case and explain the Emirates ID application, renewal, or replacement process.

02

Prepare the Documents

Provide your passport, a valid UAE residence visa or entry permit, photo, and previous Emirates ID if available.

03

Submit Your Application

EGSH completes and files the ICP application. Applicants aged 15+ attend biometrics at an ICP service centre.

04

Receive Your Emirates ID

Once approved, the card is issued by the ICP and delivered through Emirates Post within about five working days.

Visit EGSH for VIP Service Without Queues

You can stop by EGSH during working hours without an appointment or book your visit at a time that suits you best.

Address
Art of Living Mall, Al Barsha 2, Dubai

Operating hours
Monday — Saturday: 9:00 am — 5:00 pm
Sunday: Closed

Documents Required for Emirates ID

Prepare Your Files to Avoid Delays

For a New Emirates ID

A valid passport and a UAE residence visa or entry permit. Recent photo (white background, meeting ICP specifications). For children under 15: birth certificate and parents’ Emirates ID.

For Emirates ID Renewals

A valid passport, a renewed UAE residence visa for expatriates, and the current Emirates ID if available. A recent personal photo may also be required.

For Lost or Damaged ID Replacement

A valid passport and residence visa, with a recent photo if requested. For lost cards, an ICP report confirming deactivation is required. For damaged cards, the old card must be submitted for replacement.

For GCC Nationals

A valid passport and GCC ID card, along with proof of residence or linkage to the sponsoring entity. If under 21, the parents’ Emirates ID and proof of kinship are also required.

About EGSH

Your Trusted Partner for Emirates ID Services in Duba

Emirates Government Services Hub (EGSH) is the UAE’s first VIP centre for government and residency services, operating under Dubai’s Zero Government Bureaucracy programme. The hub consolidates services from multiple government authorities in one location, enabling clients to complete official procedures efficiently and in a convenient setting.

EGSH is a government-authorised centre working in direct coordination with the Federal Authority for Identity, Citizenship, Customs and Ports Security (ICP). All applications for new Emirates ID cards, renewals, and replacements are processed through verified ICP channels at our centre, ensuring that clients complete the entire procedure in one place with full legal compliance.

Your Trusted Partner for Emirates ID Services in Duba

Why EGSH

EGSH makes all public services available in one place—fast, transparent, and compliant. We deliver convenience, personalised support, and priority processing for every client, focusing on innovation and sustainability.

Our Mission

To simplify life in Dubai by providing secure, seamless access to all government and real estate services from a single centre.

Our Vision

To set the benchmark for integrated government solutions, delivering efficiency and exceptional client care across the UAE.

Our Values

Transparency, efficiency, innovation, and complete client satisfaction.

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Who is eligible for an Emirates ID in the UAE?

Emirates ID services are mandatory for all UAE residents and citizens, including:

— UAE nationals
— GCC nationals residing in the UAE
— Expatriates with valid UAE residence visas
— Newborns born in the UAE (upon issuance of a residence visa)

Every applicant must apply for an Emirates ID through an authorised channel in coordination with the Federal Authority for Identity, Citizenship, Customs and Port Security (ICP). Emirates ID is a legal requirement for identification, visa processing, and access to public and private services. EGSH is authorised to assist with all Emirates ID services, including application, renewal, and replacement, in full compliance with ICP requirements.

What documents are required to apply for an Emirates ID as a resident or expat?

To apply for an Emirates ID as a UAE resident or expatriate, the following documents are required:

— Valid passport
— UAE residence visa (or entry permit for first-time applicants)
— Recent personal photo (white background, meeting ICP specifications)
— Previous Emirates ID (for renewals or replacements, if available)
— Lost ID report (only if applying for replacement due to loss)

Additional documents may be required in specific cases, such as the Parent’s Emirates ID and birth certificate (for children under 15) and Power of Attorney (if submitted by a third party).

What are the government fees for obtaining a new Emirates ID in Dubai?

The official fee for issuing a new Emirates ID card is AED 100 for each year of validity, corresponding to the validity period of your residence visa. In addition, the ICP charges a smart services fee of AED 100, plus an extra charge of AED 70 if the application is submitted through a typing centre. All payments are made via official ICP channels, and the total cost depends on the length of your visa and the service type selected. EGSH provides clients with a clear breakdown of government fees before submission, ensuring complete transparency.

Is biometric capture required for the Emirates ID application?

Biometric capture is required for all new Emirates ID applications and for renewals or replacements where the applicant’s biometric data is outdated or incomplete. Applicants aged 15 and above must visit an authorised ICP Emirates ID biometrics centre to provide:

— Fingerprints
— Facial photograph
— Digital signature

For applicants under 15, biometric capture is not required; however, a photo must still be submitted. EGSH experts will consult with you to determine if your case involves the collection of biometric data.

What are the fees for renewing an Emirates ID in Dubai?

The standard government fee for the Emirates ID renewal in Dubai is AED 100 per year (based on visa validity). Additional charges may apply in individual cases. EGSH provides a complete cost breakdown before ID renewal applications and processes all payments through authorised ICP systems.

What happens if I lose my Emirates ID, and is there a fee for a lost Emirates ID?

If your Emirates ID is lost, you must first report the loss to the nearest Emirates ID Customer Service Centre. A lost ID report will be issued, and is required to proceed with the replacement.

To replace the lost card, the following documents are required:

— Valid passport
— UAE residence visa
— Personal photo (if under 15)
— Lost ID report

There is an official replacement fee that includes AED 300 (ICP issuance fee). Additional charges may apply in individual cases. EGSH provides a complete cost breakdown before ID replacement applications and processes all payments through authorised ICP systems.

How can I check the status of my Emirates ID online?

You can track the progress of your Emirates ID application through the Emirates ID status check service on the ICP official website.

To check your status, please enter your application number (PRAN) or Emirates ID number and view the latest update. EGSH also provides guidance and updates as part of our Emirates ID services, ensuring you stay informed throughout the entire process.

How long does it take to obtain an Emirates ID?

According to ICP guidelines, the standard processing time for issuing, renewing, or replacing an Emirates ID is five working days from the date of successful application submission and biometric capture (if required). EGSH provides comprehensive legal support, including document preparation and submission, to ensure timely processing and compliance with relevant regulations.

Still have any questions?

Why Choose EGSH for Emirates ID Processing

Accuracy, Speed, and Transparency With Every Application

Government-Authorised ICP Centre

Licensed by the government to provide official ICP services for ID applications, renewals, and immigration processing in Dubai.

One-Stop Service

All procedures, document submissions, and payments are handled in one place, eliminating the need to contact multiple offices.

Confidentiality Guaranteed

All personal data and documents are processed securely and confidentially in accordance with UAE law.

Multilingual Support

Our team speaks several languages, ensuring clear communication for clients of almost all backgrounds.

Personalised Assistance

Each client is assigned a dedicated consultant for individual support throughout the process.

Flexible Appointment Scheduling

Book your visit at a convenient time. Our office is open Monday to Saturday, 9:00 am to 5:00 pm.

What Our Clients Say About Us

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Went there for ejari cancellation. Excellent place. Staff was so cooperative. Ms Maria and Ms Fatima assist me and it was a fast process.

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This is probably the best government service hub in Dubai. You come in, asked to be seated, and the staff will come to you instead of standing on the reception and on queue. They will offer you tea and water are available at each table. Really embodies the Emirati hospitality and what seamstresses Dubai is known for.

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I was here the morning of this post. The concierge like service with a contact person arranging for you all the difeerent interactions is making the interactuon as smooth as possible. A truly delightful experience and a true commitment to service excellence, thank you for the great experience and for the initiative to present government interactions in this way!

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Outstanding service — fast, friendly, and highly professional. Thank you very much!

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I’ve been here for the first time and I can say that this organization definitely worth to come here and make all proceeds with their help! We were changing the owner and such difficult process was really easy for us with your help and most of the time it was done online. So I’m very grateful to Mrs Zara and her support during all the process❤️

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I had an excellent experience with Natalia Baiamonte from EGSH while getting Ejari certificate. From the very beginning, she was professional, attentive, and extremely helpful. Natalia guided me through the process clearly, answered all my questions with patience, and made task feel simple and stress-free. Highly recommend Natalia for her outstanding customer service and dedication!

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We had great experience with Amal She is so helpful and awesome She stayed with us over her duty today just to finish her work Thanks Amal

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I had a really good experience with EGSH (Emirates Government Services Hub). Everything went smoothly and the team was super helpful. Special thanks to Zara and Amal. they were so supportive and kind throughout the process. Really appreciate it!

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I had a great experience with this office. They handle everything related to company setup, residency, Golden Visa, DLD, and more. The office is very clean, modern, and welcoming, and the staff are extremely professional and polite. A special thank to Ms. Zara for her kindness and guidance throughout the process so smoothly and professionally, and to Ms. Amal for managing the administrative registration.

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Zara is the best always attentive to every requests and helping with a solving problems without delay thank you Zara❤️🌸 …

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Absolutely stunning office, i am awestruck. No one can beat Dubai for the kind of hospitality you get in a government office… Its mind-blowing 😍 i wish i could give a 10 star rating (double) on 5 🤩

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I had a great experience with EGHS. I was assisted by Sarah Almeida and she delivered an amazing service. Very attentive, promptly responded my messages and guided me throughout the process. It was all very smooth and done very quickly. I highly recommend and I’ll definitely use their services again.

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I received really attentive and fast service from Sarah, got all the documents even earlier than promised. Thank you! 😁

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One of the best people to work with. These guys are really smart and professional. Thanks to Ms Zara

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Zara helped me with my services and the process was very easy and she was very helpful