real estate trustee office dubai

What Is Real Estate Practice Card Cancellation

Mandatory Card Cancellation for Compliance with DLD & RERA

A Real Estate Professional Practice Card, issued by DLD and RERA, is mandatory for brokers, consultants, evaluators, and other professionals. When an individual leaves the profession, changes company activity, or has their visa cancelled, the card must be officially terminated in the DLD records.

This applies to all practice categories, including brokers, mortgage consultants, evaluators, registrars, and real estate managers. For expatriates, visa cancellation or a change of residency profession is a prerequisite.

EGSH assists companies by submitting cancellation applications through the Trakheesi system, ensuring compliance with DLD requirements and issuing the official revocation notice without delays.

Mandatory Card Cancellation for Compliance with DLD & RERA

How to Cancel a Real Estate Professional Practice Card in Dubai

Simple 4-Step Cancellation with EGSH

01

Contact EGSH

We review your case, confirm eligibility, and advise on requirements.

02

Submit Documents

Provide visa cancellation proof (for expatriates); EGSH verifies and uploads.

03

Application Processing

EGSH submits the cancellation request via Trakheesi and tracks approval.

04

Receive Cancellation Notice

Official confirmation of card termination is issued within 8 working hours and delivered electronically.

Visit EGSH for VIP Service Without Queues

You can stop by EGSH during working hours without an appointment or book your visit at a time that suits you best.

Address
Art of Living Mall, Al Barsha 2, Dubai

Operating hours
Monday — Saturday: 9:00 am — 5:00 pm
Sunday: Closed

Documents Needed for Cancellation of a Real Estate Practice Card

Minimal Documents in Line with RERA Compliance

Visa Cancellation Proof

A copy of the employment visa cancellation must be submitted for expatriates.

Trakheesi Application

A card cancellation application must be submitted through the Trakheesi system.

Emirates ID Copy

May be requested by DLD to confirm the applicant’s identity.

Company Submission

The application must be filed under a licensed real estate company registered with DLD.

About EGSH

Authorised Government Services Hub for Real Estate Companies

EGSH is an officially licensed Government Services Centre in Dubai, authorised to provide real estate and business services in direct integration with the Dubai Land Department (DLD), RERA, and other authorities.

For corporate clients, EGSH ensures compliant submissions, same-day processing, and secure handling of all card cancellations and renewals, eliminating the need to visit multiple departments and guaranteeing uninterrupted business operations.

Authorised Government Services Hub for Real Estate Companies

Why EGSH

EGSH makes all public services available in one place—fast, transparent, and compliant. We deliver convenience, personalised support, and priority processing for every client, focusing on innovation and sustainability.

Our Mission

To simplify life in Dubai by providing secure, seamless access to all government and real estate services from a single centre.

Our Vision

To set the benchmark for integrated government solutions, delivering efficiency and exceptional client care across the UAE.

Our Values

Transparency, efficiency, innovation, and complete client satisfaction.

Related Real Estate Licensing Services

Professional Practice Card Renewal
Renew your real estate professional practice card in Dubai with EGSH.
Real Estate Advertising Permit
Get legal approval to advertise your property in Dubai.
Real Estate Licence Application
Apply for your real estate licence in Dubai through EGSH.
All Services
View all Real Estate & Property Management Services

In which cases do I need to cancel my real estate professional practice card in Dubai?

Cancellation of a professional practice card is required if a person leaves the real estate profession, changes their employment or company activity, or when an expatriate’s residency visa is cancelled or their residency profession is changed. DLD requires that all cards—such as broker, consultant, mortgage broker, registrar, and evaluator—be officially terminated in these cases.

What is the process for RERA card cancellation in Dubai?

The cancellation process is completed online through the Trakheesi system. The applicant selects the card cancellation service, attaches the required documents, and submits the application. DLD audits the request within about 8 working hours, and once approved, an official cancellation notice is issued.

What is the Trakheesi system, and how can I use it to complete DLD professional card cancellation online?

The Trakheesi system is the Dubai Land Department’s official electronic platform for licensing and regulating real estate activities. It is used to issue, renew and cancel professional practice cards for brokers, consultants, evaluators and other categories registered with RERA. Through this system, companies submit applications for card cancellation, which are reviewed and processed by DLD. EGSH directly cancels RERA broker cards on behalf of clients through Trakheesi, ensuring that the request is filed correctly and that the official revocation notice is issued within the prescribed timeframe.

Can I cancel my consultant practice card in Dubai online?

A professional practice card, including a consultant card, a mortgage broker card and others, can only be cancelled by the licensed real estate company that employs the professional. Applications are submitted through the DLD’s Trakheesi system by the company administrator, not by individual cardholders. EGSH manages this process on behalf of companies to ensure proper submission and timely issuance of the cancellation notice.

What documents are required for a real estate broker card cancellation in the UAE?

For the Dubai Land Department card cancellation, the following documents are required: — Copy of the cancelled employment visa for expatriates. — A formal cancellation request submitted through the Trakheesi system. DLD may request additional identity documents (such as Emirates ID) in some instances. EGSH verifies that all documents and conditions are in place before filing the cancellation request, avoiding delays or rejection.

What is the timeline for Dubai Land Department card cancellation?

A service time of approximately 8 hours from submission and audit of the online application. At EGSH, the request for the real estate card termination is prepared and filed in a single visit, and the official cancellation notice is delivered electronically once issued by DLD.

Still have any questions?

Why Cancel Your Practice Card with EGSH

Trusted Partner for All DLD and RERA Procedures

Government Authorisation

EGSH is an officially authorised Real Estate Registration Trustee, fully compliant with Dubai Land Department regulations.

One-Stop Service

All procedures, document submissions, and payments are handled in one place, so there is no need to contact multiple offices.

Confidentiality Guaranteed

All personal data and documents are processed securely and confidentially in accordance with UAE law.

Multilingual Support

Our team speaks several languages, ensuring clear communication for clients of almost all backgrounds.

Personalised Assistance

Each client is assigned a dedicated consultant for individual support throughout the process.

Flexible Appointment Scheduling

Book your visit at a convenient time. Our office is open Monday to Saturday, 9:00 am to 5:00 pm.

What Our Clients Say About Us

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An exceptional service from Zara at EGSH. She guided us perfectly through the process and managed to get us even more than we had anticipated. A world class service center with exceptional staff. Would recommend them to anyone who wants to get sorted for government services

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Hello, My Name is Kelvin it was my first time to hear EGSH Emirates Govt from my sponsor. I was assisted By Mrs Maria Claudia Garcia the experience was amazing from the beginning to the End she has been supporting and guiding me through all the process. I am grateful to her and the entire team for the help. I trust and believe EGSH is a place to recommend to family members and friends.

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A very hassle free experience from EGSH. Special mention of Ms.Zara who was most helpfull. Her quick response to queries and swift action are much appeciated.

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We had the pleasure of being assisted by the lovely Ms Maria and Ms Randa. They were clear concise and super professional throughout our whole process of renewing our Ejari and business licence. Maria provided continued support while we were waiting for our business Ejari to come through and made it a simple seamless process. I can’t thank these lovely ladies enough. We saved so much money going direct and it was refreshing knowing we are not over paying going through a PRO or typing service company that add so many fees. I saved over 6000aed just for reference. Thank you to EGSH staff. Especially Maria & Randa 🙏

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EGSH in art of living is the best Hub center for every thing that you want in dubai Specially Ms.ZARA MOSHIRI is the advisor and assistance and she is beside you in every step Thank you Ms.ZARA MOSHIRI and EGSH

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I recently visited this institution had an exceptional experience! Ms. Maria Claudia took the time to understand my needs and preferences. I really appreciate her support and services.

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Good morning, I needed to apply for the Golden Visa and went to this EGSH Emirates office. I was very impressed by their facilities and the peaceful atmosphere. We were fortunate to be assisted by María Claudia García, who provided exceptional service. She advised and helped us every step of the way, guiding us through the entire process until we obtained the Golden Visa. Honestly, people with this level of professionalism and personal touch make one feel more at ease and integrated into this country. Thank you!

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I would like to express my appreciation to Ray from EGSH for his outstanding assistance in handling the transfer of our property at Rove Hotel. He was very helpful, accommodating, and patient throughout the entire process, from addressing transaction concerns and verifying documents to the actual property transfer and ensuring the new owner received the title deed…

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I worked with Amir and Zara, they took care of everything, I only had to send the mandatory information. In a very short time, everything was completed. I was amazed, considering how difficult it had seemed before. Not to mention, the fees were the same or even lower than those of the other companies I mentioned. For me, it was a 10/10 experience, the quickest and smoothest process someone could have in this journey. Strongly recommend them.

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Zara assisted me with my Ejari registration, and she was absolutely amazing. She demonstrated exceptional professionalism, efficiency, and delivered everything promptly. Truly a pleasure to work with!

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THE BEST!!! Zara you are as always star

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Thanks to EGSH and to Zara for Excellent service — professional, attentive, and truly pleasant experience. Highly recommended!

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Had an amazing service for the transfer of property there, specially Rachel Rahmat she was very helpfull throughout the process, looking forward to work more.

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Visited for the first time for a property transfer and had an amazing experience with Jessieca! She was professional, helpful, and made the entire process smooth and stress-free. Highly recommended for all government services excellent customer service!

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Personally, I find this the best centre in Dubai. They always go the extra mile. Especially Maria Garcia has help out so much in such an efficient way! Thank you!

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Went there for ejari cancellation. Excellent place. Staff was so cooperative. Ms Maria and Ms Fatima assist me and it was a fast process.

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This is probably the best government service hub in Dubai. You come in, asked to be seated, and the staff will come to you instead of standing on the reception and on queue. They will offer you tea and water are available at each table. Really embodies the Emirati hospitality and what seamstresses Dubai is known for.

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I was here the morning of this post. The concierge like service with a contact person arranging for you all the difeerent interactions is making the interactuon as smooth as possible. A truly delightful experience and a true commitment to service excellence, thank you for the great experience and for the initiative to present government interactions in this way!

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Outstanding service — fast, friendly, and highly professional. Thank you very much!

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I’ve been here for the first time and I can say that this organization definitely worth to come here and make all proceeds with their help! We were changing the owner and such difficult process was really easy for us with your help and most of the time it was done online. So I’m very grateful to Mrs Zara and her support during all the process❤️

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I had an excellent experience with Natalia Baiamonte from EGSH while getting Ejari certificate. From the very beginning, she was professional, attentive, and extremely helpful. Natalia guided me through the process clearly, answered all my questions with patience, and made task feel simple and stress-free. Highly recommend Natalia for her outstanding customer service and dedication!

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We had great experience with Amal She is so helpful and awesome She stayed with us over her duty today just to finish her work Thanks Amal

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I had a really good experience with EGSH (Emirates Government Services Hub). Everything went smoothly and the team was super helpful. Special thanks to Zara and Amal. they were so supportive and kind throughout the process. Really appreciate it!

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I had a great experience with this office. They handle everything related to company setup, residency, Golden Visa, DLD, and more. The office is very clean, modern, and welcoming, and the staff are extremely professional and polite. A special thank to Ms. Zara for her kindness and guidance throughout the process so smoothly and professionally, and to Ms. Amal for managing the administrative registration.

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Zara is the best always attentive to every requests and helping with a solving problems without delay thank you Zara❤️🌸 …

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Absolutely stunning office, i am awestruck. No one can beat Dubai for the kind of hospitality you get in a government office… Its mind-blowing 😍 i wish i could give a 10 star rating (double) on 5 🤩

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I had a great experience with EGHS. I was assisted by Sarah Almeida and she delivered an amazing service. Very attentive, promptly responded my messages and guided me throughout the process. It was all very smooth and done very quickly. I highly recommend and I’ll definitely use their services again.

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I received really attentive and fast service from Sarah, got all the documents even earlier than promised. Thank you! 😁

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One of the best people to work with. These guys are really smart and professional. Thanks to Ms Zara

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Zara helped me with my services and the process was very easy and she was very helpful