real estate trustee office dubai

Mandatory Certification for All Real Estate Professionals Operating in Dubai’s Property Market

What Is a RERA Broker License in Dubai

A real estate broker license in Dubai, formally known as the Professional Practice Card, is a mandatory certification issued by the Dubai Land Department (DLD) through the Real Estate Regulatory Agency (RERA). Any individual intending to sell, lease, or manage property in Dubai must hold a valid RERA broker license before commencing professional activity.

The licensing process is administered by the DLD through the Trakheesi system and requires completion of accredited training delivered by the Dubai Real Estate Institute (DREI), followed by a qualifying examination. The broker card confirms regulatory compliance and grants the holder the legal right to practise real estate brokerage within the Emirate of Dubai.

EGSH is an authorised Dubai Land Department service provider that assists applicants throughout the full licensing process—from DREI training enrolment and RERA exam registration to Trakheesi application submission and broker card issuance.

  • Authorised Dubai Land Department Service Provider
  • VIP service without queues
  • Official government-regulated fees
  • Most procedures are completed in one visit

According to the Dubai Land Department (DLD), the expected processing time for broker card issuance is approximately 2–5 working days from the date of complete submission through the Trakheesi system.

Get a Real Estate Broker License in Dubai

  • Officially regulated fees

  • No hidden charges

  • Queue-free service

  • VIP support at no extra cost

From AED 510

+971 4 612 1810

A Structured and Compliant Process Through Official DLD Systems

How to Get a Real Estate Broker License in Dubai

01

Visit EGSH

Book an appointment online or walk in directly to the EGSH centre for VIP assistance with your RERA broker license application.

02

Document Review

EGSH verifies all required documents for compliance with DLD and RERA eligibility requirements before submission.

03

Application Submission

Your application is submitted through the official Trakheesi system in accordance with DLD regulatory procedures.

04

Receive Your RERA Broker Card

Upon authority approval, your Professional Practice Card is issued, confirming your legal right to practise real estate in Dubai.

Visit EGSH for VIP Service Without Queues

You can stop by EGSH during working hours without an appointment or book your visit at a time that suits you best.

Address
Art of Living Mall, Al Barsha 2, Dubai

Operating hours
Monday–Thursday, Saturday: 9:00 am–3:00 pm
Friday: 9:00 am–12:30 pm
Sunday: Closed

Closed from 19 to 22 March (Eid Al-Fitr)

Call +971 4 612 1810WhatsApp

Prepare the Required Documentation for Compliant DLD Submission

Documents Required for a RERA Broker License

Personal Identification

A valid passport copy, Emirates ID, and residency visa are required to confirm identity and legal residence status in the UAE.

Educational and Professional Certificates

An attested high school diploma or higher qualification, together with the DREI training completion certificate and RERA exam pass certificate, must be submitted.

Good Conduct Certificate

A Good Conduct Certificate (police clearance) issued by the relevant authority is required as part of the DLD eligibility assessment.

Brokerage Affiliation Documentation

Applicants must provide a No Objection Certificate (NOC) or employment confirmation from a licensed real estate brokerage registered with the DLD.

About EGSH

EGSH — Emirates Government Services Hub — is the UAE’s first VIP centre, consolidating key government services under one roof. Established under the patronage of H.H. Sheikh Mohammed Bin Maktoum Bin Juma Al Maktoum, EGSH provides convenient access to official procedures for UAE nationals and expats. Aligned with Dubai’s «Zero Government Bureaucracy» initiative, EGSH helps clients save time. Most services are completed in a single visit.

H.H. Sheikh Mohammed Bin Maktoum Bin Juma Al Maktoum

Take a 3D Tour of EGSH

Why Choose EGSH for Government Services in Dubai

VIP Service

Personal assistance and priority processing with no queues.

Affordable Fees

Official government rates with transparent, fixed pricing.

All Services in One Place

Comprehensive range of UAE government services under one roof.

One-Visit Completion

Most procedures are completed in a single visit to the centre.

What Is a RERA Broker License in Dubai—Legal and Procedural Framework

The real estate broker license in Dubai is governed by the Dubai Land Department (DLD) and administered through the Real Estate Regulatory Agency (RERA), the regulatory arm responsible for professional licensing, compliance enforcement, and market oversight. RERA operates under the DLD's authority and sets the standards for all individuals and entities engaged in real estate brokerage activities within the Emirate of Dubai.

All broker license applications, renewals, and related transactions are processed through the Trakheesi system — the DLD's official online portal for real estate service management. The Dubai Real Estate Institute (DREI), the DLD's accredited training body, delivers the mandatory pre-licensing training programme.

Who Needs a RERA Broker License

Any individual intending to work in a real estate capacity in Dubai must hold a valid RERA broker card. This includes real estate brokers, leasing agents, property consultants, and property managers. The legal distinction between a broker and an agent is significant: a broker holds a senior designation and may, subject to additional requirements, operate independently, while an agent must work under a licensed brokerage.

Practising real estate without a valid RERA license constitutes a regulatory violation and may result in fines, suspension, or legal proceedings initiated by the DLD. Employers are equally liable for engaging unlicensed individuals.

Eligibility Criteria

To qualify for a RERA broker license in Dubai, applicants must meet the conditions defined by the DLD. The applicant must be at least 21 years of age and hold a valid UAE residency visa or UAE citizenship. Applicants who do not yet hold a residency visa may need to explore available visa pathways — EGSH also provides assistance with Emirates ID services in Dubai and related residency documentation.

A high school diploma or higher qualification, duly attested, is required. The applicant must obtain a Good Conduct Certificate (police clearance) and must have successfully completed the DREI accredited training programme. Upon completion of training, the applicant must pass the RERA qualifying examination.

Exemptions from the RERA examination exist for individuals above 55 years of age and for brokers who have completed five consecutive years of service at the same licensed real estate office. All other eligibility conditions remain applicable regardless of exemption status.

DREI Training and RERA Examination

The DREI training programme covers UAE property laws, professional ethics, contract structures, and brokerage practices. The course duration ranges from two to four days and is available in online and in-person formats. The training fee ranges from AED 2,400 to AED 3,000 depending on the selected programme.

Upon completing DREI training, applicants must register for the RERA qualifying examination. The examination fee is AED 772.50. The minimum passing score is 75%. Applicants who do not pass may retake the examination upon payment of an additional exam fee. Results are typically issued within a few working days.

EGSH assists applicants with DREI training enrolment, exam registration through the Trakheesi system, and full application coordination with the DLD.

Cost Structure

The total cost of obtaining a RERA broker license in Dubai comprises several components as defined by the DLD. DREI training fees range from AED 2,400 to AED 3,000. The RERA examination fee is AED 772.50. The broker card issuance fee is AED 500. The approximate total initial cost is AED 3,500 to AED 4,300, excluding any applicable service fees. All government fees are officially regulated and standardised.

Trakheesi System and Application Processing

The Trakheesi system is the DLD's official online platform through which all real estate licensing applications, document submissions, fee payments, and status tracking are managed. Applicants must submit their complete documentation through Trakheesi, including training and examination certificates, identification documents, and brokerage affiliation confirmation.

EGSH navigates the Trakheesi system on behalf of applicants, ensuring compliance with all DLD requirements. This includes document upload, fee processing, and follow-up with the authority until the broker card is issued.

Common Rejection Triggers

Applications may be rejected or delayed by the DLD for several reasons. Incomplete or incorrectly attested educational certificates are a frequent cause. Expired Emirates ID or residency visa documentation, failure to provide a valid Good Conduct Certificate, and missing brokerage affiliation documents also trigger rejection. Applicants should ensure all documents are current and properly attested before submission.

EGSH conducts a document review prior to submission to minimise the risk of rejection and avoid unnecessary processing delays.

Broker vs Agent Distinction

The DLD distinguishes between a real estate broker and a real estate agent. An agent operates under the supervision of a licensed brokerage and cannot conduct transactions independently. A broker holds a senior designation and, subject to meeting additional regulatory and commercial requirements, may establish and operate an independent brokerage.

Individuals intending to establish their own real estate firm must also complete trade license registration through the Department of Economy and Tourism and finalise company registration in Dubai through the relevant authority. Both designations require a valid RERA license, but the scope of permitted activity differs significantly.

Validity, Renewal, and Cancellation

The RERA broker license is valid for one year from the date of issuance. Renewal must be initiated at least one month before the expiry date to avoid penalties. The annual renewal fee is AED 510.

Renewal requires completion of Continuing Professional Development (CPD) training, an updated Emirates ID, and a valid residency visa. License holders approaching their annual deadline can arrange professional practice card renewal through EGSH to ensure uninterrupted compliance with DLD requirements. Failure to renew on time may result in fines and, in certain cases, the requirement to repeat the DREI training and RERA examination.

If a broker ceases employment with a registered brokerage or leaves the UAE, the license must be formally cancelled through the Trakheesi system. Practicing on an expired or cancelled license is a regulatory violation subject to DLD enforcement action.

Residency Pathways for Foreign Applicants

A valid UAE residency visa is a mandatory prerequisite for obtaining a RERA broker license. Foreign nationals relocating to Dubai for a career in real estate must secure residency status before commencing the licensing process. Qualified investors may explore the Golden Visa in Dubai for long-term residency, or the 2-year investor visa as an alternative pathway depending on their financial profile and investment structure.

Real Estate Services Trustee Consultant at EGSH

Explained by

Randa Sameer

Real Estate Services Trustee Consultant at EGSH

Randa Sameer has over three years of experience supporting Dubai Land Department transactions and real estate registrations. Her professional focus includes compliance with DLD regulations, ownership transfers, and trustee documentation.

About the Expert

Related Services

Obtain your long-term UAE Golden Visa in Dubai with EGSH.
From AED 18,000
Obtain your 2-year UAE investor visa in Dubai via EGSH.
From AED 10,266
Apply, renew, or replace your Emirates ID with EGSH, a government-authorised centre in Dubai.
From AED 289
View all Visa & Immigration Services

Frequently Asked Questions

Can I work as a real estate agent in Dubai without a RERA broker license?

No. Any individual engaged in selling, leasing, or managing property in Dubai must hold a valid RERA broker card issued by the Dubai Land Department. Practising without a license is a regulatory violation subject to fines and legal action.

How long does it take to get a RERA broker license in Dubai?

The full process, including DREI training, RERA examination, and Trakheesi application, typically takes two to four weeks, depending on training availability and document readiness. Broker card issuance through the DLD takes approximately 2–5 working days after the card is submitted in full.

Can I take the RERA exam without completing DREI training?

The DREI training programme is a mandatory prerequisite for the RERA examination. Exam registration through the Trakheesi system requires a valid DREI training completion certificate, except for individuals who qualify for the examination exemption.

What happens if I fail the RERA exam?

Applicants who do not achieve the minimum passing score of 75% may retake the examination. Each retake requires payment of the full exam fee of AED 772.50. There is no limit on the number of retake attempts.

Does a single RERA broker license cover both sales and leasing?

Yes. The RERA broker card issued by the DLD permits the holder to engage in sales and leasing transactions within the Emirate of Dubai, subject to the scope of their brokerage affiliation.

Is the RERA broker license valid outside Dubai?

No. The RERA broker license is issued by the Dubai Land Department and is valid only within the Emirate of Dubai. Real estate activities in other Emirates require separate licensing from the relevant local authority.

What are the penalties for late renewal of a RERA broker license?

Failure to renew the license before the expiry date may result in fines imposed by the DLD. In certain cases, late renewal may require the applicant to repeat the DREI training programme and pass the RERA examination again.

Still have any questions?

What Our Clients Say About Us

google logo

Big thanks to ZARA for her amazing support! She was extremely helpful when my employee approval got stuck in the Amer system. She went the extra mile to sort it out quickly. Her responsiveness made all the difference, greatly appreciated!!!

google logo

Very professional and friendly. They made the property transfer easy and smooth. Golden visa process seamless and thanks to Maya that all the staff (In particular to Maya!!!).

google logo

Zara was very helpful and professional. All the documents were submitted very fast by her and the service we received were very efficient. Highly recommend!

google logo

Natalia was very professional, she was a pleasure to deal with. Answering my questions, always responsive to phone calls and very prompt at providing updates at each stage of golden visa application which was very quick to process.

google logo

had an excellent experience with EGSH. They truly live up to their promise of one-stop government services, handling everything with efficiency and professionalism from start to finish.

google logo

I had a wonderful experience. She provided outstanding service with great professionalism and care. Everything was handled smoothly and efficiently. I truly appreciate her dedication and would definitely recommend her services to others

google logo

Zara helped to get my Ejari completed. I recommend service here

google logo

Maria Claudia garcia helped me to renew my kids Emirates id. She went the extra mile to help me and she was so efficient and her communication skills are amazing. I would recommend the ESGH Emirates government services in barsha anytime. Thank you Maria for your help

google logo

Such a great service with an amazing and friendly environment and i would like to specially thank zara for her exceptional professionalism and support.

google logo

Had a great experience at Emirates Government Service Hub. Zara Moshiri truly went above and beyond to help me with my visa. I was facing a few issues during the process, and she handled everything patiently and professionally until it was sorted. Really grateful for her support — definitely ask for her when you visit this branch.

google logo

I would like to recognize the exceptional service I received from Umida at EGSH. From the very first minute, she made me feel genuinely welcome and at ease. Navigating the documentation required for a Golden Visa can be complex, yet Umida went far beyond what is typically expected — guiding me through every requirement with clarity, professionalism, and patience.

google logo

We are extremely pleased with the excellent visa services provided by EGSH in Dubai. From start to finish, their team demonstrated professionalism, efficiency, and deep expertise in handling visa applications for our workforce.

google logo

Ms. Zara Moshiri is extremely professional, patient, and supportive. She provided clear and thorough guidance and took the time to answer all my questions. I truly appreciate her help and highly recommend working with her.

google logo

Outstanding Service and Professionalism My wife and I recently applied for and obtained our 5-year Golden Visa (Retiree) in an exceptionally short time — mine in three days and my wife’s in just one day. We are extremely satisfied with the service provided by EGSH Emirates Government Service Hub.

google logo

Exceptional service every step of the way For showing your great example of services Remarkable dedication of consultant mrs Maria Garcia regalado. Thank you EGSH service Hub team

google logo

Amazing service! They went above and beyond to assist and resolved my concern there and then! Highly recommended anyone to visit this centre, the ladies are very helpful

google logo

Went there for a consulting. Booked an appointment in advance thro their website. Came early — no line — which is good. Very pleasant interior. My consultant Rachel, was polite. Answered all my questions. Can’t judge regarding the process once applied for an exact service, but consulting went well.

google logo

Amazing support and communication during the whole process. Rachel, Yara and Maria were super well organized and assisted in record time. We finished the whole process from star to end in 4 business days for 10 year Golden Visa!

google logo

I had an excellent experience with the wonderful help of Maria Claudia Garcia. Her professionalism and attention to detail made the whole process easy.

google logo

They are really very amazing very kind I was having problem with my residency and my license miss Zara and miss Amna they really help me from start to end and they are really very kind and professional highly recommend if any wants to setup there business go with egsh and thanks miss Zara 🙏 you are really very amazing person

google logo

I had a pleasure being assistanced by Ms. Natalia today and her support throughout the process. Everything was smooth, super professional, efficient and high level service was exceptional. Highly recommended for anyone looking for reliable and smooth government-related services.

google logo

I had such a great experience with EGSH (Emirates Government Services Hub)! Everything went super smoothly, and the team was really helpful. A big shout‑out to Ms. Zara Moshiri—she was kind and supportive the whole way through. Truly appreciate it!

google logo

Super quick and efficient service. Maria was available via WhatsApp and responded very quickly to all messages.

google logo

I got a delightful service from them to upgrade my visa category half of the expected timeline. Compared with my previous place, this the best and I would like to recommend any of visa service for all of you. * reasonable fair (I was asked twice my previous what I paid). * fast service and delivering before timeline. * Authentic service. Thank you so much Maria for your dedicated service.!

google logo

An exceptional service from Zara at EGSH. She guided us perfectly through the process and managed to get us even more than we had anticipated. A world class service center with exceptional staff. Would recommend them to anyone who wants to get sorted for government services

google logo

Hello, My Name is Kelvin it was my first time to hear EGSH Emirates Govt from my sponsor. I was assisted By Mrs Maria Claudia Garcia the experience was amazing from the beginning to the End she has been supporting and guiding me through all the process. I am grateful to her and the entire team for the help. I trust and believe EGSH is a place to recommend to family members and friends.

google logo

A very hassle free experience from EGSH. Special mention of Ms.Zara who was most helpfull. Her quick response to queries and swift action are much appeciated.

google logo

We had the pleasure of being assisted by the lovely Ms Maria and Ms Randa. They were clear concise and super professional throughout our whole process of renewing our Ejari and business licence. Maria provided continued support while we were waiting for our business Ejari to come through and made it a simple seamless process.

google logo

EGSH in art of living is the best Hub center for every thing that you want in dubai Specially Ms.ZARA MOSHIRI is the advisor and assistance and she is beside you in every step Thank you Ms.ZARA MOSHIRI and EGSH

google logo

I recently visited this institution had an exceptional experience! Ms. Maria Claudia took the time to understand my needs and preferences. I really appreciate her support and services.

google logo

Good morning, I needed to apply for the Golden Visa and went to this EGSH Emirates office. I was very impressed by their facilities and the peaceful atmosphere. We were fortunate to be assisted by María Claudia García, who provided exceptional service. She advised and helped us every step of the way, guiding us through the entire process until we obtained the Golden Visa.

google logo

I would like to express my appreciation to Ray from EGSH for his outstanding assistance in handling the transfer of our property at Rove Hotel. He was very helpful, accommodating, and patient throughout the entire process, from addressing transaction concerns and verifying documents to the actual property transfer and ensuring the new owner received the title deed…

google logo

I worked with Amir and Zara, they took care of everything, I only had to send the mandatory information. In a very short time, everything was completed. I was amazed, considering how difficult it had seemed before. Not to mention, the fees were the same or even lower than those of the other companies I mentioned. For me, it was a 10/10 experience, the quickest and smoothest process someone could have in this journey. Strongly recommend them.

google logo

Zara assisted me with my Ejari registration, and she was absolutely amazing. She demonstrated exceptional professionalism, efficiency, and delivered everything promptly. Truly a pleasure to work with!

google logo

THE BEST!!! Zara you are as always star

google logo

Thanks to EGSH and to Zara for Excellent service — professional, attentive, and truly pleasant experience. Highly recommended!

google logo

Had an amazing service for the transfer of property there, specially Rachel Rahmat she was very helpfull throughout the process, looking forward to work more.

google logo

Visited for the first time for a property transfer and had an amazing experience with Jessieca! She was professional, helpful, and made the entire process smooth and stress-free. Highly recommended for all government services excellent customer service!

google logo

Personally, I find this the best centre in Dubai. They always go the extra mile. Especially Maria Garcia has help out so much in such an efficient way! Thank you!

google logo

Went there for ejari cancellation. Excellent place. Staff was so cooperative. Ms Maria and Ms Fatima assist me and it was a fast process.

google logo

This is probably the best government service hub in Dubai. You come in, asked to be seated, and the staff will come to you instead of standing on the reception and on queue. They will offer you tea and water are available at each table. Really embodies the Emirati hospitality and what seamstresses Dubai is known for.

google logo

I was here the morning of this post. The concierge like service with a contact person arranging for you all the difeerent interactions is making the interactuon as smooth as possible. A truly delightful experience and a true commitment to service excellence, thank you for the great experience and for the initiative to present government interactions in this way!

google logo

Outstanding service — fast, friendly, and highly professional. Thank you very much!

google logo

I’ve been here for the first time and I can say that this organization definitely worth to come here and make all proceeds with their help! We were changing the owner and such difficult process was really easy for us with your help and most of the time it was done online. So I’m very grateful to Mrs Zara and her support during all the process❤️

google logo

I had an excellent experience with Natalia Baiamonte from EGSH while getting Ejari certificate. From the very beginning, she was professional, attentive, and extremely helpful. Natalia guided me through the process clearly, answered all my questions with patience, and made task feel simple and stress-free. Highly recommend Natalia for her outstanding customer service and dedication!

google logo

We had great experience with Amal She is so helpful and awesome She stayed with us over her duty today just to finish her work Thanks Amal

google logo

I had a really good experience with EGSH (Emirates Government Services Hub). Everything went smoothly and the team was super helpful. Special thanks to Zara and Amal. they were so supportive and kind throughout the process. Really appreciate it!

google logo

I had a great experience with this office. They handle everything related to company setup, residency, Golden Visa, DLD, and more. The office is very clean, modern, and welcoming, and the staff are extremely professional and polite. A special thank to Ms. Zara for her kindness and guidance throughout the process so smoothly and professionally, and to Ms. Amal for managing the administrative registration.

google logo

Zara is the best always attentive to every requests and helping with a solving problems without delay thank you Zara❤️🌸 …

google logo

Absolutely stunning office, i am awestruck. No one can beat Dubai for the kind of hospitality you get in a government office… Its mind-blowing 😍 i wish i could give a 10 star rating (double) on 5 🤩

google logo

I had a great experience with EGHS. I was assisted by Sarah Almeida and she delivered an amazing service. Very attentive, promptly responded my messages and guided me throughout the process. It was all very smooth and done very quickly. I highly recommend and I’ll definitely use their services again.

google logo

I received really attentive and fast service from Sarah, got all the documents even earlier than promised. Thank you! 😁

google logo

One of the best people to work with. These guys are really smart and professional. Thanks to Ms Zara

google logo

Zara helped me with my services and the process was very easy and she was very helpful

Visit Our Centre

Working Hours