real estate trustee office dubai

Ejari Cancellation Services in Dubai

Mandatory Tenancy Cancellation for Landlords and Tenants

Cancel your Ejari tenancy registration at EGSH, an authorised Real Estate Services Trustee Centre under the Dubai Land Department (DLD).

Our consultants process the termination of expired or ended leases directly through DLD’s electronic system, ensuring the property is officially released from the previous tenancy record.

Once the application is verified and approved, the Ejari cancellation is completed within minutes, and the landlord can register a new contract immediately.

Why choose EGSH:

  • Authorised by the Dubai Land Department
  • Completed in a single visit
  • VIP service without queues
  • Transparent, officially regulated fees

The service is processed through DLD’s secure Ejari system in full compliance with Dubai Tenancy Law requirements.

Mandatory Tenancy Cancellation for Landlords and Tenants

How to Cancel Ejari in Dubai

Complete Guidance for Online and In-Person Cancellation

01

Contact EGSH

Visit our authorised centre during working hours—no prior appointment is required. You may also book your visit online at a convenient time.

02

Document Review

Provide the tenancy contract and Emirates ID. If a representative submits the request, a Power of Attorney must be provided; for POAs issued in Dubai, only the POA number is required.

03

Application Submission

We process your Ejari cancellation directly through the Dubai Land Department system, ensuring that all tenancy details are updated in the official Ejari register.

04

Receive Confirmation

Once approved, you receive instant confirmation of Ejari deregistration through the DLD platform. The property record is cleared and ready for future lease registration.

Visit EGSH for VIP Service Without Queues

You can stop by EGSH during working hours without an appointment or book your visit at a time that suits you best.

Address
Art of Living Mall, Al Barsha 2, Dubai

Operating hours
Monday — Saturday: 9:00 am — 5:00 pm
Sunday: Closed

Call +971 4 612 1810WhatsApp

Documents Required for Ejari Cancellation

Prepare the Right Documents to Avoid Delays

Tenancy Contract

Provide the original tenancy contract if it is still valid at the time of cancellation.

Applicant’s Emirates ID

Show a valid Emirates ID of the tenant, landlord, or authorised representative.

Power of Attorney (If Applicable)

Present a notarised power of attorney if acting on behalf of the owner or tenant.

Ejari Record in DLD System

The existing tenancy contract must be recorded in the Ejari system for cancellation.

About EGSH

EGSH — Emirates Government Services Hub — is the UAE’s first VIP centre, consolidating key government services under one roof. Established under the patronage of H.H. Sheikh Mohammed Bin Maktoum Bin Juma Al Maktoum, EGSH provides convenient access to official procedures for UAE nationals and expats. Aligned with Dubai’s «Zero Government Bureaucracy» initiative, EGSH helps clients save time. Most services are completed in a single visit.

H.H. Sheikh Mohammed Bin Maktoum Bin Juma Al Maktoum

Take a 3D Tour of EGSH

Why Cancel Ejari with EGSH

Accurate, Legal, and Stress-Free Cancellation

VIP Service

Personal assistance and priority processing with no queues.

Affordable Fees

Official government rates with transparent, fixed pricing.

All Services in One Place

Comprehensive range of UAE government services under one roof.

One-Visit Completion

Most procedures are completed in a single visit to the centre.

What Is Ejari Cancellation in Dubai

Ejari cancellation is the official process of removing a tenancy contract from the DLD register after the lease has expired, been terminated, or the property has been vacated. It ensures that the tenancy record is legally closed and that the property is no longer registered under the previous tenant.

The procedure protects landlords and tenants by preventing future liabilities or disputes and by clearing the property for new Ejari registration. All cancellations are recorded within the DLD’s secure electronic Ejari system, which forms part of Dubai’s official tenancy regulation framework managed by RERA.

The process is governed by Law No. (26) of 2007 Regulating the Relationship Between Landlords and Tenants in the Emirate of Dubai, and its subsequent amendments.

When Ejari Cancellation Is Required

The Ejari Cancellation in Dubai is mandatory in the following cases:

  • When the tenancy contract expires, and the tenant has vacated the property.
  • When the contract is terminated early by mutual agreement between landlord and tenant.
  • After the property is sold, the new owner needs to remove the previous tenancy record.
  • When the property remains vacant and the landlord wishes to clear the rental record before new registration.

Timely Ejari deregistration ensures the tenancy is legally ended and prevents penalties, duplicate records, or conflicts during future lease registration.

Procedural Features of Ejari Cancellation

The Ejari cancellation process is a straightforward, fully digital procedure handled through the Dubai Land Department systems. It can be completed either in person at an authorised Real Estate Services Trustee Centre, such as EGSH, or online via the Dubai REST App or DLD Ejari system.

When submitted through a Trustee Centre, the process typically takes about seven minutes, excluding waiting time. Online submissions are processed instantly once approved by DLD. All requests are entered, verified, and confirmed through DLD’s secure electronic register, ensuring that the tenancy record is legally closed and the property cleared for future leasing.

Requirements for Cancelling Ejari

To cancel Ejari in Dubai, specific eligibility and technical conditions set by the Dubai Land Department must be met. These ensure that only authorised parties can complete tenancy deregistration correctly.

When applying through a Real Estate Services Trustee Centre, such as EGSH:

  • The property must not be managed by a real estate company or by an owner who already has direct Ejari system access.
  • The applicant must be the tenant or a legal representative with a valid Power of Attorney.
  • The landlord must be the registered property owner or an authorised representative.

When applying through the Dubai REST App:

  • Both the tenant and landlord must be individuals, not other legal entities.
  • The owner’s data in the DLD system must be accurate and up to date.

When using the DLD Ejari System (for companies and owners):

  • Property management companies must hold a valid DLD licence for real estate management activities.
  • Individual owners may cancel Ejari directly if they manage their own properties.
  • Representatives of individual owners must hold a legally issued Power of Attorney authorising property management.

Meeting these requirements ensures the Ejari record is cancelled in full compliance with RERA tenancy regulations and DLD procedures.

Where to Complete Ejari Cancellation in Dubai

You can complete Ejari cancellation only through the following official DLD channels:

  • Authorised Real Estate Services Trustee Centres—such as EGSH, where consultants verify documents, submit the request through the DLD system, and finalise the process in one visit.
  • Dubai REST App—for online and instant cancellation once the property has been vacated.
  • DLD Ejari System (DLD website)—available for registered users managing multiple properties.

All applications are processed through DLD’s secure digital platform, and the tenancy record is removed immediately upon approval.

Official DLD Fees for Ejari Cancellation

The Ejari cancellation fee depends on the method of submission. The Dubai Land Department applies officially regulated fees for Ejari cancellation:

  • Service Partner Fee: AED 40 + VAT (when completed through Real Estate Services Trustee Centres)
  • Online or App Submission: Free of charge

Payments can be made via cash, credit card, or Noqodi Wallet at authorised Trustee Centres such as EGSH, or electronically through the Dubai REST App. All transactions are processed securely through DLD’s payment gateway.

Real Estate Services Trustee Consultant at EGSH

Explained by

Randa Sameer

Real Estate Services Trustee Consultant at EGSH

Randa Sameer has over three years of experience supporting Dubai Land Department transactions and real estate registrations. Her professional focus includes compliance with DLD regulations, ownership transfers, and trustee documentation.

Related Services

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Register your tenancy contract through the official Ejari system with EGSH.
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Frequently Asked Questions About Ejari Cancellation

When is Ejari cancellation required in Dubai?

Ejari cancellation is required when a tenancy contract expires, is terminated by mutual agreement, or the tenant vacates the property. It must also be completed after a property sale to remove the previous tenancy record from the Dubai Land Department system.

How to cancel Ejari in Dubai?

You can cancel Ejari online through the Dubai REST App or the DLD Ejari system, or in person at an authorised Real Estate Services Trustee Centre such as EGSH. The process takes about seven minutes at a Trustee Centre or is completed instantly online once approved by DLD.

What documents are required for Ejari cancellation?

You need the tenancy contract (if still valid), a valid Emirates ID of the applicant, and a Power of Attorney if applying on behalf of the tenant or landlord. A landlord’s cancellation letter may be requested if the contract is still active.

Can I cancel Ejari online without visiting a Trustee Centre?

You can complete Ejari cancellation online through the Dubai REST App. Both the tenant and landlord must be individuals, and the owner’s data must be accurate and up to date in the DLD system.

How can I check an Ejari cancellation status after applying?

You can check the Ejari cancellation status through the same channel used for submission—either the Dubai REST App or the Trustee Centre. If you applied through EGSH, your consultant will confirm once DLD has approved the cancellation.

Can Ejari be cancelled after the tenant moves out?

Yes. Once the tenant vacates, the landlord or authorised representative must cancel Ejari to close the tenancy record in the DLD register. This step ensures the property is cleared for new registration and prevents future disputes.

Do I need to cancel the rental contract after selling the property in Dubai?

If the property was leased at the time of sale, the Ejari must be cancelled to reflect the change in ownership and remove the previous tenancy record from the DLD system. This process ensures that the new owner can register a fresh tenancy without legal or technical complications.

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What Our Clients Say About Us

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I had such a great experience with EGSH (Emirates Government Services Hub)! Everything went super smoothly, and the team was really helpful. A big shout‑out to Ms. Zara Moshiri—she was kind and supportive the whole way through. Truly appreciate it!

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Super quick and efficient service. Maria was available via WhatsApp and responded very quickly to all messages.

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I got a delightful service from them to upgrade my visa category half of the expected timeline. Compared with my previous place, this the best and I would like to recommend any of visa service for all of you. * reasonable fair (I was asked twice my previous what I paid). * fast service and delivering before timeline. * Authentic service. Thank you so much Maria for your dedicated service.!

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An exceptional service from Zara at EGSH. She guided us perfectly through the process and managed to get us even more than we had anticipated. A world class service center with exceptional staff. Would recommend them to anyone who wants to get sorted for government services

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Hello, My Name is Kelvin it was my first time to hear EGSH Emirates Govt from my sponsor. I was assisted By Mrs Maria Claudia Garcia the experience was amazing from the beginning to the End she has been supporting and guiding me through all the process. I am grateful to her and the entire team for the help. I trust and believe EGSH is a place to recommend to family members and friends.

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A very hassle free experience from EGSH. Special mention of Ms.Zara who was most helpfull. Her quick response to queries and swift action are much appeciated.

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We had the pleasure of being assisted by the lovely Ms Maria and Ms Randa. They were clear concise and super professional throughout our whole process of renewing our Ejari and business licence. Maria provided continued support while we were waiting for our business Ejari to come through and made it a simple seamless process. I can’t thank these lovely ladies enough. We saved so much money going direct and it was refreshing knowing we are not over paying going through a PRO or typing service company that add so many fees. I saved over 6000aed just for reference. Thank you to EGSH staff. Especially Maria & Randa 🙏

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EGSH in art of living is the best Hub center for every thing that you want in dubai Specially Ms.ZARA MOSHIRI is the advisor and assistance and she is beside you in every step Thank you Ms.ZARA MOSHIRI and EGSH

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I recently visited this institution had an exceptional experience! Ms. Maria Claudia took the time to understand my needs and preferences. I really appreciate her support and services.

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Good morning, I needed to apply for the Golden Visa and went to this EGSH Emirates office. I was very impressed by their facilities and the peaceful atmosphere. We were fortunate to be assisted by María Claudia García, who provided exceptional service. She advised and helped us every step of the way, guiding us through the entire process until we obtained the Golden Visa. Honestly, people with this level of professionalism and personal touch make one feel more at ease and integrated into this country. Thank you!

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I would like to express my appreciation to Ray from EGSH for his outstanding assistance in handling the transfer of our property at Rove Hotel. He was very helpful, accommodating, and patient throughout the entire process, from addressing transaction concerns and verifying documents to the actual property transfer and ensuring the new owner received the title deed…

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I worked with Amir and Zara, they took care of everything, I only had to send the mandatory information. In a very short time, everything was completed. I was amazed, considering how difficult it had seemed before. Not to mention, the fees were the same or even lower than those of the other companies I mentioned. For me, it was a 10/10 experience, the quickest and smoothest process someone could have in this journey. Strongly recommend them.

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Zara assisted me with my Ejari registration, and she was absolutely amazing. She demonstrated exceptional professionalism, efficiency, and delivered everything promptly. Truly a pleasure to work with!

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THE BEST!!! Zara you are as always star

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Thanks to EGSH and to Zara for Excellent service — professional, attentive, and truly pleasant experience. Highly recommended!

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Had an amazing service for the transfer of property there, specially Rachel Rahmat she was very helpfull throughout the process, looking forward to work more.

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Visited for the first time for a property transfer and had an amazing experience with Jessieca! She was professional, helpful, and made the entire process smooth and stress-free. Highly recommended for all government services excellent customer service!

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Personally, I find this the best centre in Dubai. They always go the extra mile. Especially Maria Garcia has help out so much in such an efficient way! Thank you!

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Went there for ejari cancellation. Excellent place. Staff was so cooperative. Ms Maria and Ms Fatima assist me and it was a fast process.

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This is probably the best government service hub in Dubai. You come in, asked to be seated, and the staff will come to you instead of standing on the reception and on queue. They will offer you tea and water are available at each table. Really embodies the Emirati hospitality and what seamstresses Dubai is known for.

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I was here the morning of this post. The concierge like service with a contact person arranging for you all the difeerent interactions is making the interactuon as smooth as possible. A truly delightful experience and a true commitment to service excellence, thank you for the great experience and for the initiative to present government interactions in this way!

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Outstanding service — fast, friendly, and highly professional. Thank you very much!

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I’ve been here for the first time and I can say that this organization definitely worth to come here and make all proceeds with their help! We were changing the owner and such difficult process was really easy for us with your help and most of the time it was done online. So I’m very grateful to Mrs Zara and her support during all the process❤️

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I had an excellent experience with Natalia Baiamonte from EGSH while getting Ejari certificate. From the very beginning, she was professional, attentive, and extremely helpful. Natalia guided me through the process clearly, answered all my questions with patience, and made task feel simple and stress-free. Highly recommend Natalia for her outstanding customer service and dedication!

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We had great experience with Amal She is so helpful and awesome She stayed with us over her duty today just to finish her work Thanks Amal

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I had a really good experience with EGSH (Emirates Government Services Hub). Everything went smoothly and the team was super helpful. Special thanks to Zara and Amal. they were so supportive and kind throughout the process. Really appreciate it!

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I had a great experience with this office. They handle everything related to company setup, residency, Golden Visa, DLD, and more. The office is very clean, modern, and welcoming, and the staff are extremely professional and polite. A special thank to Ms. Zara for her kindness and guidance throughout the process so smoothly and professionally, and to Ms. Amal for managing the administrative registration.

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Zara is the best always attentive to every requests and helping with a solving problems without delay thank you Zara❤️🌸 …

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Absolutely stunning office, i am awestruck. No one can beat Dubai for the kind of hospitality you get in a government office… Its mind-blowing 😍 i wish i could give a 10 star rating (double) on 5 🤩

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I had a great experience with EGHS. I was assisted by Sarah Almeida and she delivered an amazing service. Very attentive, promptly responded my messages and guided me throughout the process. It was all very smooth and done very quickly. I highly recommend and I’ll definitely use their services again.

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I received really attentive and fast service from Sarah, got all the documents even earlier than promised. Thank you! 😁

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One of the best people to work with. These guys are really smart and professional. Thanks to Ms Zara

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Zara helped me with my services and the process was very easy and she was very helpful

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