real estate trustee office dubai

What Is Ejari Deregistration?

Mandatory Tenancy Cancellation for Landlords and Tenants

Ejari cancellation is the official process of removing a tenancy contract from the Dubai Land Department (DLD) records when the lease ends or is terminated. It ensures that the property is no longer legally registered under the previous tenant and prevents future disputes or penalties.

Ejari deregistration is mandatory when a tenancy contract expires, is terminated early, or when a tenant vacates the property. Both landlords and tenants must complete this process to update the rental status and clear the property for future lease registration.

EGSH assists with the complete Ejari deregistration process at a licensed Real Estate Services Trustee Centre. We verify your documents, prepare the application, and deregister the tenancy in full compliance with DLD rules, ensuring a fast and legally correct closure of your tenancy record.

Mandatory Tenancy Cancellation for Landlords and Tenants

How to Cancel Ejari in Dubai

Complete Guidance for Online and In-Person Cancellation

01

Contact EGSH for Application Review

Visit EGSH to review your tenancy details and prepare the cancellation request.

02

Submit Documents for Verification

Please provide your tenancy contract, Emirates ID, and any supporting documents.

03

Pay the Ejari Cancellation Fee

Settle the service partner fee securely at the Trustee Centre.

04

Receive the Ejari Cancellation Confirmation

Get your official Ejari deregistration confirmation from DLD.

Visit EGSH for VIP Service Without Queues

You can stop by EGSH during working hours without an appointment or book your visit at a time that suits you best.

Address
Art of Living Mall, Al Barsha 2, Dubai

Operating hours
Monday — Saturday: 9:00 am — 5:00 pm
Sunday: Closed

Documents Needed for Ejari Cancellation

Prepare the Right Documents to Avoid Delays

Tenancy Contract

Provide the original tenancy contract if it is still valid at the time of cancellation.

Emirates ID of the Applicant

Show a valid Emirates ID of the tenant, landlord, or authorised representative.

Power of Attorney (If Applicable)

Present a notarised power of attorney if acting on behalf of the owner or tenant.

Ejari Record in DLD System

The existing tenancy contract must be recorded in the Ejari system for cancellation.

About EGSH

Legal Assistance for Tenancy Procedures and Ejari Compliance

EGSH is a government-authorised Real Estate Services Trustee Centre, officially licensed by the Dubai Land Department (DLD) to handle tenancy contract registration, renewal, and cancellation services. We work directly within the DLD system to ensure your Ejari cancellation is processed accurately and legally.

Our team provides full assistance with preparing your application, verifying documents, and completing the cancellation in one visit. With EGSH, you avoid delays, eliminate paperwork errors, and receive your official Ejari deregistration confirmation without unnecessary hassle.

Legal Assistance for Tenancy Procedures and Ejari Compliance

Why EGSH

EGSH makes all public services available in one place—fast, transparent, and compliant. We deliver convenience, personalised support, and priority processing for every client, focusing on innovation and sustainability.

Our Mission

To simplify life in Dubai by providing secure, seamless access to all government and real estate services from a single centre.

Our Vision

To set the benchmark for integrated government solutions, delivering efficiency and exceptional client care across the UAE.

Our Values

Transparency, efficiency, innovation, and complete client satisfaction.

Related Tenancy & Property Services

Ejari Certificate
Register your tenancy contract through the official Ejari system with EGSH.
Ejari Renewal
Renew your tenancy contract in Dubai without delays.
Ejari Reprint
Request an official copy of your Ejari certificate through EGSH.
All Services
View all Real Estate & Property Management Services

In which cases can I cancel Ejari in Dubai?

Ejari cancellation in Dubai is required when a tenancy contract ends or is no longer valid. You must cancel Ejari in the following cases: — Upon the expiry of the tenancy contract, the tenant vacates the property. — When the tenancy contract is terminated early by mutual agreement. — After the property is sold and the new owner requests tenancy deregistration. — If the property remains vacant and the landlord wishes to clear the rental record. Ejari cancellation ensures the property is legally deregistered in the Dubai Land Department (DLD) system and prevents future disputes over tenancy status. EGSH assists with full Ejari deregistration in compliance with DLD rules.

How can I cancel Ejari in Dubai?

You can cancel Ejari in Dubai either online or through an authorised Real Estate Services Trustee Centre: — To cancel Ejari online, use the Dubai REST app, the DLD website, or the Ejari system. You’ll need to log in, select the tenancy cancellation service, and submit your documents. — For in-person cancellation, visit EGSH with your Emirates ID, tenancy contract (if still valid), and power of attorney (if applicable). We will verify your documents and process the Ejari cancellation through official DLD systems. Both options ensure your Dubai tenancy cancellation is registered legally, preventing future liabilities. EGSH completes the entire process in one visit with full legal compliance.

How to cancel Ejari online?

You can complete Ejari cancellation online through the Dubai REST app or the Ejari system by following these steps: — Create an account on the Dubai REST app or log in if you already have one, then select the tenancy cancellation service. — Fill in the required details and upload supporting documents, such as your Emirates ID and tenancy contract (if applicable). — Apply to the platform. — Wait for review by a DLD officer. — Once approved, you will receive an email confirmation of your Ejari cancellation. To ensure fast processing and avoid submission errors, you can complete the Ejari cancellation through EGSH. Our team prepares your application correctly and submits it via the official DLD systems.

What are the RERA rules for the termination of a tenancy contract in Dubai?

Under RERA regulations, either party may terminate a tenancy contract in Dubai upon expiry or by mutual agreement. Early termination must follow the terms outlined in the contract—unilateral cancellation without legal grounds may lead to penalties or disputes. For landlords, Ejari cancellation online must be completed after the tenant vacates, using the Dubai REST app or via an authorised Trustee Centre. This ensures proper deregistration and avoids issues with future lease registrations. If the tenancy ends due to property sale, Dubai tenancy cancellation must be initiated by the new owner or authorised representative. Valid documents must support all terminations, and fees apply depending on the cancellation channel used.

What is the Ejari cancellation fee?

The Ejari cancellation cost depends on the method of submission. If you apply through the online Ejari cancellation system (e.g., via the Dubai REST app), the service is free of charge. If the application is submitted through a Real Estate Services Trustee Centre, the fee is AED 40 plus VAT, as set by the Dubai Land Department (DLD). EGSH assists with Ejari cancellation, ensuring that all documents are correct and the process is completed without delays.

What documents are required for Ejari cancellation in Dubai?

To cancel an Ejari in Dubai, the following documents are required: Original tenancy contract (if still valid), Emirates ID of the landlord or authorised applicant, Power of Attorney (if applying through a representative), Title deed (in case of Ejari removal after sale). EGSH verifies all documents and applies directly to DLD, ensuring full compliance with the cancellation tenancy in RERA requirements.

How can I check the Ejari cancellation status after submitting my application?

You can check the Ejari cancellation status through the same channel used for submission — either the online system or the Real Estate Services Trustee Centre. If you applied through EGSH, your consultant will monitor the request and inform you once the cancellation is confirmed.

Do I need a tenancy contract cancellation letter from the landlord to cancel Ejari?

A tenancy contract cancellation letter is not mandatory for Ejari cancellation in Dubai. The Dubai Land Department (DLD) does not require it as part of the standard documentation. However, it may be requested in exceptional cases, such as early termination or disputes. EGSH confirms the specific requirements based on your case and applies directly to DLD for a smooth cancellation process.

How to cancel Ejari after the tenant moves out of the property?

Once the tenant vacates the property, the landlord (or an authorised representative) must initiate Ejari cancellation to officially close the tenancy record with the Dubai Land Department (DLD). This is a mandatory step to avoid future liability or issues with new registrations. EGSH handles the entire cancellation process on your behalf — verifying documents, submitting the request, and ensuring that the Ejari record is officially removed from the DLD system.

Do I need to cancel the rental contract after selling the property in Dubai?

If the property was leased at the time of sale, the Ejari must be cancelled to reflect the change in ownership and remove the previous tenancy record from the Dubai Land Department (DLD) system. This process ensures that the new owner can register a fresh tenancy without legal or technical complications. EGSH assists with cancelling the existing Ejari by verifying the required documents and submitting the cancellation request directly to DLD.

Still have any questions?

Why Cancel Ejari with EGSH

Accurate, Legal, and Stress-Free Cancellation

Government Authorisation

EGSH is an officially authorised Real Estate Services Trustee, fully compliant with Dubai Land Department regulations.

One-Stop Registration Service

All steps — consultation, document submission, payment, and application tracking — are handled in one place.

Secure and Confidential Transactions

All personal and corporate information is processed securely and is fully compliant with UAE data protection laws.

Expert Support in Several Languages

Our team provides services in English, Arabic, and other languages for clear communication.

Personalised Assistance

Each client receives individual attention from an experienced specialist.

Flexible Appointment Scheduling

Book your visit at a convenient time—our office is open six days a week, from Monday to Saturday, 9:00 AM to 5:00 PM, for your flexibility.

What Our Clients Say About Us

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Had an amazing service for the transfer of property there, specially Rachel Rahmat she was very helpfull throughout the process, looking forward to work more.

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Visited for the first time for a property transfer and had an amazing experience with Jessieca! She was professional, helpful, and made the entire process smooth and stress-free. Highly recommended for all government services excellent customer service!

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Personally, I find this the best centre in Dubai. They always go the extra mile. Especially Maria Garcia has help out so much in such an efficient way! Thank you!

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Went there for ejari cancellation. Excellent place. Staff was so cooperative. Ms Maria and Ms Fatima assist me and it was a fast process.

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This is probably the best government service hub in Dubai. You come in, asked to be seated, and the staff will come to you instead of standing on the reception and on queue. They will offer you tea and water are available at each table. Really embodies the Emirati hospitality and what seamstresses Dubai is known for.

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I was here the morning of this post. The concierge like service with a contact person arranging for you all the difeerent interactions is making the interactuon as smooth as possible. A truly delightful experience and a true commitment to service excellence, thank you for the great experience and for the initiative to present government interactions in this way!

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Outstanding service — fast, friendly, and highly professional. Thank you very much!

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I’ve been here for the first time and I can say that this organization definitely worth to come here and make all proceeds with their help! We were changing the owner and such difficult process was really easy for us with your help and most of the time it was done online. So I’m very grateful to Mrs Zara and her support during all the process❤️

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I had an excellent experience with Natalia Baiamonte from EGSH while getting Ejari certificate. From the very beginning, she was professional, attentive, and extremely helpful. Natalia guided me through the process clearly, answered all my questions with patience, and made task feel simple and stress-free. Highly recommend Natalia for her outstanding customer service and dedication!

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We had great experience with Amal She is so helpful and awesome She stayed with us over her duty today just to finish her work Thanks Amal

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I had a really good experience with EGSH (Emirates Government Services Hub). Everything went smoothly and the team was super helpful. Special thanks to Zara and Amal. they were so supportive and kind throughout the process. Really appreciate it!

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I had a great experience with this office. They handle everything related to company setup, residency, Golden Visa, DLD, and more. The office is very clean, modern, and welcoming, and the staff are extremely professional and polite. A special thank to Ms. Zara for her kindness and guidance throughout the process so smoothly and professionally, and to Ms. Amal for managing the administrative registration.

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Zara is the best always attentive to every requests and helping with a solving problems without delay thank you Zara❤️🌸 …

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Absolutely stunning office, i am awestruck. No one can beat Dubai for the kind of hospitality you get in a government office… Its mind-blowing 😍 i wish i could give a 10 star rating (double) on 5 🤩

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I had a great experience with EGHS. I was assisted by Sarah Almeida and she delivered an amazing service. Very attentive, promptly responded my messages and guided me throughout the process. It was all very smooth and done very quickly. I highly recommend and I’ll definitely use their services again.

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I received really attentive and fast service from Sarah, got all the documents even earlier than promised. Thank you! 😁

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One of the best people to work with. These guys are really smart and professional. Thanks to Ms Zara

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Zara helped me with my services and the process was very easy and she was very helpful