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What Is a Police Clearance Certificate in the UAE

Official Confirmation of Criminal Record Status in Dubai and the UAE

A police clearance certificate in Dubai, also known as a good conduct certificate, is an official document issued by the Dubai Police confirming an individual's good conduct and the absence of a criminal record within the United Arab Emirates. The certificate is valid for three months from the date of issue and is recognised by government authorities, foreign embassies, employers, universities, and licensing bodies.

It is required for employment in regulated professions, immigration and visa applications, citizenship applications, study enrolment, and other official procedures where proof of a clear criminal record is mandatory. The certificate confirms that the applicant is not subject to criminal proceedings or pending financial cases that would restrict employment, residency, or legal transactions in the UAE.

EGSH, as a government-authorised service centre, verifies the required documents, submits applications through the Dubai Police system, and ensures issuance of the police clearance certificate in accordance with UAE legal standards.

Official Confirmation of Criminal Record Status in Dubai and the UAE

How to Apply for a Police Clearance Certificate in Dubai

Step-by-Step Application Through EGSH and Dubai Police Systems

01

Contact EGSH

Visit EGSH to start your application with complete guidance.

02

Prepare the Required Documents

Provide Emirates ID, passport copy, photo, or fingerprint card.

03

Submission to Dubai Police

We submit your application directly through the Dubai Police systems.

04

Receive Your Certificate

Collect your police clearance certificate within 5 working days.

Visit EGSH for VIP Service Without Queues

You can stop by EGSH during working hours without an appointment or book your visit at a time that suits you best.

Address
Art of Living Mall, Al Barsha 2, Dubai

Operating hours
Monday — Saturday: 9:00 am — 5:00 pm
Sunday: Closed

Documents Needed for Police Clearance Certificate

Essential Papers for Fast and Accurate Application Processing

Identification Documents

A valid Emirates ID or a copy of your passport is required for all applicants.

Personal Photograph

A recent passport-sized photo with a white background is required.

Residence Visa Copy

For residents and former residents, a copy of the UAE residence visa is needed.

Fingerprint Record (if abroad)

Applicants outside the UAE must submit a fingerprint card that a UAE Embassy has attested.

About EGSH

Government-Authorised Centre for Police Clearance Certificate Services

EGSH is a government-authorised service centre in Dubai, fully licensed and integrated with official systems, including Dubai Police. Operating in compliance with UAE regulations, EGSH provides secure access to police clearance certificate services and other government procedures under one roof.

For clients, EGSH ensures accurate document verification, direct submission through official channels, and timely issuance of certificates. With personalised support and efficient processing, applicants avoid delays and multiple visits to different authorities.

Government-Authorised Centre for Police Clearance Certificate Services

Why EGSH

EGSH makes all public services available in one place—fast, transparent, and compliant. We deliver convenience, personalised support, and priority processing for every client, focusing on innovation and sustainability.

Our Mission

To simplify life in Dubai by providing secure, seamless access to all government and real estate services from a single centre.

Our Vision

To set the benchmark for integrated government solutions, delivering efficiency and exceptional client care across the UAE.

Our Values

Transparency, efficiency, innovation, and complete client satisfaction.

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What is a police clearance certificate in the UAE, and why is it required?

A police clearance certificate is an official document issued by the Dubai Police or the Ministry of Interior. It confirms that the applicant has no criminal record or pending cases that would restrict their employment, residency, or legal status in the UAE. The certificate is mandatory for employment in regulated professions, such as positions in education, healthcare, financial services, security, and other sectors where legislation requires proof of good conduct. It is also needed for visa and immigration applications, licensing procedures, university enrolments, and citizenship applications. The certificate is recognised by UAE authorities, foreign embassies, and international institutions as proof of a clear criminal record.

What is the MOI UAE police clearance certificate, and how does it differ from the Dubai Police PCC?

The MOI UAE Police Clearance Certificate (federal PCC) is issued by the UAE Ministry of Interior via the MOI web portal and MOI Smart App. It is a federal certificate covering all emirates. For use abroad, the certificate must be attested by the Ministry of Foreign Affairs and International Cooperation (MOFAIC). It is issued in Arabic or English and reflects the period of residence or visit in the UAE. The MOI PCC should be obtained when the requesting authority requires a federal certificate (for example, certain overseas immigration bodies), when activities involve multiple emirates, or when the certificate is intended for use abroad and subsequently requires MOFAIC attestation. The MOI PCC is generally processed within a few minutes through MOI Smart Services, with fees starting from AED 50 depending on applicant category and submission channel. The Dubai Police PCC (Good Conduct Certificate) is issued by Dubai Police via their website, mobile application, or Smart Police Stations. It is an emirate-level certificate most commonly required for matters connected with Dubai, such as employment, licensing, or consular submissions that specifically request a Dubai Police document. The Dubai Police PCC should be obtained when the applicant is a current or former Dubai resident and the requesting party specifies Dubai Police, when the matter is regulated within Dubai (such as employment, licensing, or education), or when the authority requires a Dubai Police Good Conduct Certificate. Processing usually takes up to five working days. Fees are AED 100 for UAE citizens, AED 200 for residents, and AED 300 for applicants abroad, with an additional AED 20 knowledge and innovation fee. EGSH determines the correct channel (MOI or Dubai Police) based on the applicant’s circumstances and the authority requesting the certificate, prepares and files the application through the appropriate system, and arranges MOFAIC attestation where an MOI PCC is to be used abroad.

How to get a police clearance certificate in Dubai or the UAE?

To obtain a UAE PCC, applicants must apply to the competent authority depending on their place of residence. Current and former Dubai residents apply via the Dubai Police, while applicants with records across different emirates may use the Ministry of Interior. Processing takes up to five working days through Dubai Police or a few minutes through MOI Smart Services, with certificates issued in Arabic or English. EGSH verifies all supporting documents, selects the correct channel, and files the application to ensure timely issuance in compliance with UAE legal standards.

Can I get a police clearance certificate in the UAE online?

Applicants may apply for a Dubai Police clearance certificate online through the Dubai Police website, mobile application, or Smart Police Stations. At the federal level, the Ministry of Interior also provides an online channel via its official portal and MOI Smart App. To avoid errors, incomplete submissions, or rejection of the application, it is recommended to apply through EGSH, where all documents are verified and the request is filed correctly through the relevant authority.

How to check the Dubai Police clearance certificate status online?

Applicants can check the status of their Dubai Police clearance certificate through the Dubai Police website or mobile application by entering their application reference number or Emirates ID details. The system provides real-time updates on the application stage, including verification, processing, and issuance. Certificates are usually issued within five working days, and once approved, can be downloaded in digital format or collected in print. EGSH tracks the status of each application on behalf of clients and confirms completion as soon as Dubai Police release the certificate.

What documents are required for the issuance of a clear criminal record certificate?

To obtain a clear criminal record certificate, applicants must provide a set of identification and supporting documents. Residents in the UAE are required to submit a valid Emirates ID, a copy of their passport, and a recent passport-sized photograph with a white background. Former residents or applicants applying from outside the country must also provide a copy of their previous UAE residence visa and a fingerprint card, both of which must be attested by the UAE Embassy. EGSH reviews and verifies all documents before submission, ensuring that the application complies with the standards of Dubai Police and the Ministry of Interior.

What is meant by the criminal status of financial cases in a police clearance certificate?

The term «criminal status of financial cases» in a police verification certificate refers to whether the applicant is involved in any active financial disputes or legal proceedings that may affect their eligibility to obtain a certificate. Such cases include bounced cheques, unresolved debts, or court-registered financial obligations. If a person is subject to an open financial case, the authority may refuse to issue the certificate until the matter is resolved. This provision ensures that the certificate accurately reflects not only the absence of general criminal offences but also financial compliance, which is particularly important for employment in banking, finance, and regulated professions.

Can a criminal clearance certificate be issued in the UAE to former residents living abroad?

A police clearance certificate in the UAE can be issued to former residents who no longer live in the country. In such cases, the applicant must provide a valid passport copy, a copy of their previous UAE residence visa, a recent photograph, and a fingerprint card certified by the UAE Embassy in their current country of residence. The application can be submitted online through Dubai Police or the MOI’s innovative services. EGSH assists former residents by preparing the required documentation, coordinating embassy certification of fingerprints, and submitting the application through the correct official channel to ensure timely issuance of the certificate.

What is the validity period of a UAE police clearance certificate?

A police clearance certificate is valid for three months from the date of issue, as confirmed by Dubai Police regulations. After this period, the certificate expires and cannot be used for official purposes such as employment, visa applications, licensing, or immigration procedures.

Still have any questions?

Why Apply for PCC with EGSH

Hassle-Free Police Clearance Certificate Services in the UAE

Government Authorisation

EGSH is a licensed centre authorised to process certificates issued by Dubai Police and the Ministry of Interior in line with UAE regulations.

One-Stop Service

All procedures, document submissions, and payments are handled in one place, eliminating the need to contact multiple offices.

Confidentiality Guaranteed

All personal data and documents are processed securely and confidentially in accordance with UAE law.

Multilingual Support

Our team speaks several languages, ensuring clear communication for clients of almost all backgrounds.

Personalised Assistance

Each client is assigned a dedicated consultant for individual support throughout the process.

Flexible Appointment Scheduling

Book your visit at a convenient time. Our office is open Monday to Saturday, 9:00 am to 5:00 pm.

What Our Clients Say About Us

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I would like to express my appreciation to Ray from EGSH for his outstanding assistance in handling the transfer of our property at Rove Hotel. He was very helpful, accommodating, and patient throughout the entire process, from addressing transaction concerns and verifying documents to the actual property transfer and ensuring the new owner received the title deed…

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I worked with Amir and Zara, they took care of everything, I only had to send the mandatory information. In a very short time, everything was completed. I was amazed, considering how difficult it had seemed before. Not to mention, the fees were the same or even lower than those of the other companies I mentioned. For me, it was a 10/10 experience, the quickest and smoothest process someone could have in this journey. Strongly recommend them.

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Zara assisted me with my Ejari registration, and she was absolutely amazing. She demonstrated exceptional professionalism, efficiency, and delivered everything promptly. Truly a pleasure to work with!

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THE BEST!!! Zara you are as always star

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Thanks to EGSH and to Zara for Excellent service — professional, attentive, and truly pleasant experience. Highly recommended!

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Had an amazing service for the transfer of property there, specially Rachel Rahmat she was very helpfull throughout the process, looking forward to work more.

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Visited for the first time for a property transfer and had an amazing experience with Jessieca! She was professional, helpful, and made the entire process smooth and stress-free. Highly recommended for all government services excellent customer service!

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Personally, I find this the best centre in Dubai. They always go the extra mile. Especially Maria Garcia has help out so much in such an efficient way! Thank you!

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Went there for ejari cancellation. Excellent place. Staff was so cooperative. Ms Maria and Ms Fatima assist me and it was a fast process.

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This is probably the best government service hub in Dubai. You come in, asked to be seated, and the staff will come to you instead of standing on the reception and on queue. They will offer you tea and water are available at each table. Really embodies the Emirati hospitality and what seamstresses Dubai is known for.

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I was here the morning of this post. The concierge like service with a contact person arranging for you all the difeerent interactions is making the interactuon as smooth as possible. A truly delightful experience and a true commitment to service excellence, thank you for the great experience and for the initiative to present government interactions in this way!

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Outstanding service — fast, friendly, and highly professional. Thank you very much!

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I’ve been here for the first time and I can say that this organization definitely worth to come here and make all proceeds with their help! We were changing the owner and such difficult process was really easy for us with your help and most of the time it was done online. So I’m very grateful to Mrs Zara and her support during all the process❤️

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I had an excellent experience with Natalia Baiamonte from EGSH while getting Ejari certificate. From the very beginning, she was professional, attentive, and extremely helpful. Natalia guided me through the process clearly, answered all my questions with patience, and made task feel simple and stress-free. Highly recommend Natalia for her outstanding customer service and dedication!

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We had great experience with Amal She is so helpful and awesome She stayed with us over her duty today just to finish her work Thanks Amal

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I had a really good experience with EGSH (Emirates Government Services Hub). Everything went smoothly and the team was super helpful. Special thanks to Zara and Amal. they were so supportive and kind throughout the process. Really appreciate it!

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I had a great experience with this office. They handle everything related to company setup, residency, Golden Visa, DLD, and more. The office is very clean, modern, and welcoming, and the staff are extremely professional and polite. A special thank to Ms. Zara for her kindness and guidance throughout the process so smoothly and professionally, and to Ms. Amal for managing the administrative registration.

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Zara is the best always attentive to every requests and helping with a solving problems without delay thank you Zara❤️🌸 …

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Absolutely stunning office, i am awestruck. No one can beat Dubai for the kind of hospitality you get in a government office… Its mind-blowing 😍 i wish i could give a 10 star rating (double) on 5 🤩

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I had a great experience with EGHS. I was assisted by Sarah Almeida and she delivered an amazing service. Very attentive, promptly responded my messages and guided me throughout the process. It was all very smooth and done very quickly. I highly recommend and I’ll definitely use their services again.

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I received really attentive and fast service from Sarah, got all the documents even earlier than promised. Thank you! 😁

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One of the best people to work with. These guys are really smart and professional. Thanks to Ms Zara

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Zara helped me with my services and the process was very easy and she was very helpful