real estate trustee office dubai

What Is the Service Fees Indicator in Dubai?

Transparent View of Building Maintenance Costs via RERA

The Service Fees Indicator is an official tool provided by the Dubai Land Department (DLD) through the Mollak system. It enables property owners and investors to view the approved service charges for jointly owned properties throughout Dubai.

The data includes the project name, unit usage type, year of approval, and the official service charge rates registered with RERA. This ensures transparency and legal clarity regarding ongoing maintenance and ownership costs.

EGSH, a government-authorised centre, provides instant access to this information and helps clients interpret the results in full compliance with DLD procedures.

Transparent View of Building Maintenance Costs via RERA

How to Inquire About Service Fees in Dubai

Get Official Building Fee Data in 24 Hours or Less

01

Visit Our Centre

Visit EGSH to consult and submit basic property details for verification.

02

Specify the Project

Provide the project name, unit usage type, and year for the service fee inquiry.

03

Submit Your Request

An EGSH consultant will process your request through the official DLD Mollak system.

04

Receive Approved Charges

Get verified service charge data issued by RERA within the same day.

Visit EGSH for VIP Service Without Queues

You can stop by EGSH during working hours without an appointment or book your visit at a time that suits you best.

Address
Art of Living Mall, Al Barsha 2, Dubai

Operating hours
Monday — Saturday: 9:00 am — 5:00 pm
Sunday: Closed

What You Need to Check for the Service Fee Indicator

Basic Building Details for Fee Verification

Project Name

Name of the building or development as officially registered with DLD or RERA.

Unit Usage Type

Specify whether the unit is residential, commercial, retail, or other approved use.

Applicable Year

Select the calendar year for which you want to check approved service charges.

Contact Details

Provide your mobile number and email so an EGSH advisor can confirm your request.

About EGSH

Ensuring Your Service Fees Are Legal, Transparent, and RERA-Compliant

EGSH is an officially licensed Real Estate Services Trustee, authorised by the Dubai Land Department (DLD) to verify property service fees and provide access to the official RERA Service Charges Index.

All procedures are completed under one roof, in full compliance with DLD and RERA regulations — no need for multiple visits or separate platforms.

Clients receive expert assistance and legally recognised results in a single visit, ensuring fast, accurate, and reliable fee verification.

Ensuring Your Service Fees Are Legal, Transparent, and RERA-Compliant

Why EGSH

EGSH makes all public services available in one place — fast, transparent, and compliant. We deliver convenience, personalised support, and priority processing for every client, focusing on innovation and sustainability.

Our Mission

To simplify life in Dubai by providing secure, seamless access to all government and real estate services from a single centre.

Our Vision

To set the benchmark for integrated government solutions, delivering efficiency and exceptional client care across the UAE.

Our Values

Transparency, efficiency, innovation, and complete client satisfaction.

Related Property Compliance Services

Property Valuation
Obtain an official Dubai Land Department property valuation certificate with EGSH.
Title Deed Verification
Verify your title deed in Dubai through EGSH, an authorised Real Estate Services Trustee Centre.
Lease Registration and Renewal
Complete your tenancy contract registration and renewal in Dubai.
All Services
View all Real Estate & Property Management Services

What are the DLD service charges, and how are they determined?

DLD service charges are annual fees approved by RERA to cover the maintenance and management of jointly owned properties. They’re based on the building’s type, actual operating costs submitted by the management company, and reviewed against RERA benchmarks. Only approved charges are published in the official Service Charge Index.

How can I inquire about service charges in Dubai through EGSH?

To check your property’s approved service charges through EGSH, simply provide the project name, unit usage type, and applicable year. EGSH will access the official RERA Service Charge Index via the DLD system and deliver verified results within minutes.

Do I need any specific documents to inquire about service fees in Dubai?

You do not need to submit any documents. The service only requires basic property information, such as the project name, unit usage type, and applicable year, to retrieve official data from the RERA Service Charge Index through EGSH.

How long does it take to check real estate service fees in Dubai?

The service fees indicator inquiry is processed immediately through the official RERA database. When submitted via EGSH, a government-authorised centre, results are typically provided within minutes.

What if my joint property charges exceed the index?

If your joint property charges exceed the approved RERA service charge index, you may file a formal complaint with the Real Estate Regulatory Agency (RERA). Charges must align with the approved index unless supported by audited financials and prior approval.

Can tenants use this service too?

Tenants can inquire about the service charge index in Dubai to verify whether the fees they are being charged align with the approved rates by RERA. This ensures transparency and helps prevent overcharging.

Still have any questions?

Why Check Service Fees with EGSH

Protect Your Rights and Avoid Paying Inflated Charges

Government Authorisation

EGSH is an officially authorised Real Estate Services Trustee, fully compliant with Dubai Land Department regulations.

One-Stop Service

All procedures, document submissions, and payments are handled in one place, eliminating the need to contact multiple offices.

Confidentiality Guaranteed

All personal data and documents are processed securely and confidentially in accordance with UAE law.

Multilingual Support

Our team speaks several languages, ensuring clear communication for clients of almost all backgrounds.

Personalised Assistance

Each client is assigned a dedicated consultant for individual support throughout the process.

Flexible Appointment Scheduling

Book your visit at a convenient time—our office is open six days a week, from Monday to Saturday, from 9:00 AM to 5:00 PM, to accommodate your schedule.

What Our Clients Say About Us

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Hello, My Name is Kelvin it was my first time to hear EGSH Emirates Govt from my sponsor. I was assisted By Mrs Maria Claudia Garcia the experience was amazing from the beginning to the End she has been supporting and guiding me through all the process. I am grateful to her and the entire team for the help. I trust and believe EGSH is a place to recommend to family members and friends.

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A very hassle free experience from EGSH. Special mention of Ms.Zara who was most helpfull. Her quick response to queries and swift action are much appeciated.

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We had the pleasure of being assisted by the lovely Ms Maria and Ms Randa. They were clear concise and super professional throughout our whole process of renewing our Ejari and business licence. Maria provided continued support while we were waiting for our business Ejari to come through and made it a simple seamless process. I can’t thank these lovely ladies enough. We saved so much money going direct and it was refreshing knowing we are not over paying going through a PRO or typing service company that add so many fees. I saved over 6000aed just for reference. Thank you to EGSH staff. Especially Maria & Randa 🙏

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EGSH in art of living is the best Hub center for every thing that you want in dubai Specially Ms.ZARA MOSHIRI is the advisor and assistance and she is beside you in every step Thank you Ms.ZARA MOSHIRI and EGSH

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I recently visited this institution had an exceptional experience! Ms. Maria Claudia took the time to understand my needs and preferences. I really appreciate her support and services.

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Good morning, I needed to apply for the Golden Visa and went to this EGSH Emirates office. I was very impressed by their facilities and the peaceful atmosphere. We were fortunate to be assisted by María Claudia García, who provided exceptional service. She advised and helped us every step of the way, guiding us through the entire process until we obtained the Golden Visa. Honestly, people with this level of professionalism and personal touch make one feel more at ease and integrated into this country. Thank you!

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I would like to express my appreciation to Ray from EGSH for his outstanding assistance in handling the transfer of our property at Rove Hotel. He was very helpful, accommodating, and patient throughout the entire process, from addressing transaction concerns and verifying documents to the actual property transfer and ensuring the new owner received the title deed…

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I worked with Amir and Zara, they took care of everything, I only had to send the mandatory information. In a very short time, everything was completed. I was amazed, considering how difficult it had seemed before. Not to mention, the fees were the same or even lower than those of the other companies I mentioned. For me, it was a 10/10 experience, the quickest and smoothest process someone could have in this journey. Strongly recommend them.

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Zara assisted me with my Ejari registration, and she was absolutely amazing. She demonstrated exceptional professionalism, efficiency, and delivered everything promptly. Truly a pleasure to work with!

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THE BEST!!! Zara you are as always star

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Thanks to EGSH and to Zara for Excellent service — professional, attentive, and truly pleasant experience. Highly recommended!

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Had an amazing service for the transfer of property there, specially Rachel Rahmat she was very helpfull throughout the process, looking forward to work more.

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Visited for the first time for a property transfer and had an amazing experience with Jessieca! She was professional, helpful, and made the entire process smooth and stress-free. Highly recommended for all government services excellent customer service!

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Personally, I find this the best centre in Dubai. They always go the extra mile. Especially Maria Garcia has help out so much in such an efficient way! Thank you!

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Went there for ejari cancellation. Excellent place. Staff was so cooperative. Ms Maria and Ms Fatima assist me and it was a fast process.

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This is probably the best government service hub in Dubai. You come in, asked to be seated, and the staff will come to you instead of standing on the reception and on queue. They will offer you tea and water are available at each table. Really embodies the Emirati hospitality and what seamstresses Dubai is known for.

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I was here the morning of this post. The concierge like service with a contact person arranging for you all the difeerent interactions is making the interactuon as smooth as possible. A truly delightful experience and a true commitment to service excellence, thank you for the great experience and for the initiative to present government interactions in this way!

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Outstanding service — fast, friendly, and highly professional. Thank you very much!

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I’ve been here for the first time and I can say that this organization definitely worth to come here and make all proceeds with their help! We were changing the owner and such difficult process was really easy for us with your help and most of the time it was done online. So I’m very grateful to Mrs Zara and her support during all the process❤️

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I had an excellent experience with Natalia Baiamonte from EGSH while getting Ejari certificate. From the very beginning, she was professional, attentive, and extremely helpful. Natalia guided me through the process clearly, answered all my questions with patience, and made task feel simple and stress-free. Highly recommend Natalia for her outstanding customer service and dedication!

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We had great experience with Amal She is so helpful and awesome She stayed with us over her duty today just to finish her work Thanks Amal

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I had a really good experience with EGSH (Emirates Government Services Hub). Everything went smoothly and the team was super helpful. Special thanks to Zara and Amal. they were so supportive and kind throughout the process. Really appreciate it!

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I had a great experience with this office. They handle everything related to company setup, residency, Golden Visa, DLD, and more. The office is very clean, modern, and welcoming, and the staff are extremely professional and polite. A special thank to Ms. Zara for her kindness and guidance throughout the process so smoothly and professionally, and to Ms. Amal for managing the administrative registration.

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Zara is the best always attentive to every requests and helping with a solving problems without delay thank you Zara❤️🌸 …

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Absolutely stunning office, i am awestruck. No one can beat Dubai for the kind of hospitality you get in a government office… Its mind-blowing 😍 i wish i could give a 10 star rating (double) on 5 🤩

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I had a great experience with EGHS. I was assisted by Sarah Almeida and she delivered an amazing service. Very attentive, promptly responded my messages and guided me throughout the process. It was all very smooth and done very quickly. I highly recommend and I’ll definitely use their services again.

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I received really attentive and fast service from Sarah, got all the documents even earlier than promised. Thank you! 😁

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One of the best people to work with. These guys are really smart and professional. Thanks to Ms Zara

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Zara helped me with my services and the process was very easy and she was very helpful