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To Whom It May Concern: Certificate Issuance

Official Certificates from Dubai Government Departments Made Easy

A To Whom It May Concern (TWIMC) certificate is an official document issued by UAE authorities to confirm specific facts related to property, traffic incidents, employment, or immigration.

Recognised by courts, insurers, and government entities, it serves as legal proof for official purposes.

EGSH ensures fast and accurate issuance of TWIMC certificates through authorised channels, including Dubai Police, MOHRE, DLD, and DED. Most certificates are processed and delivered electronically within 10 minutes.

Official Certificates from Dubai Government Departments Made Easy

How to Apply for a To Whom It May Concern Certificate in Dubai

4 Easy Steps to Get Your TWIMC Certificate via EGSH

01

Visit Our Centre

Meet with our specialist to clarify the purpose of your TWIMC certificate and the issuing government authority.

02

Submit the Documents

Provide a valid Emirates ID or passport and supporting documents based on your request type.

03

Pay the Service Fee

Settle the applicable government fees using cash, credit card, cheque, or ePay.

04

Receive Your Certificate

Receive your To Whom It May Concern Certificate electronically during the same visit.

Visit EGSH for VIP Service Without Queues

You can stop by EGSH during working hours without an appointment or book your visit at a time that suits you best.

Address
Art of Living Mall, Al Barsha 2, Dubai

Operating hours
Monday — Saturday: 9:00 am — 5:00 pm
Sunday: Closed

Requirements for To Whom It May Concern Letters

Documents You Need to Get Your Certificate Without Delays

Valid Emirates ID or Passport

Required for both residents and non-residents.

Supporting Case Documents

Accident reports, employment details, licence or vehicle information, depending on your request.

Purpose of the Certificate

Clarify the use case — legal, insurance, employment, property, or compliance.

Company Documents

Trade licence and official request letter on company letterhead (if applying as a business entity).

About EGSH

Your Trusted Partner for TWIMC Certificates In Dubai

EGSH is a Dubai Economy-authorised centre that assists individuals and businesses in obtaining official To Whom It May Concern certificates from Dubai Police, MOHRE, DLD, DED, and other government entities.

Clients receive full support, from verifying documents to clarifying the certificate’s purpose and submitting the request to the correct department. Most certificates can be issued in a single visit, and processing is typically completed within minutes.

Your Trusted Partner for TWIMC Certificates In Dubai

Why EGSH?

EGSH makes all public services available in one place—fast, transparent, and compliant. We deliver convenience, personalised support, and priority processing for every client, focusing on innovation and sustainability.

Our Mission

To simplify life in Dubai by providing secure, seamless access to all government and real estate services from a single centre.

Our Vision

To set the benchmark for integrated government solutions, delivering efficiency and exceptional client care across the UAE.

Our Values

Transparency, efficiency, innovation, and complete client satisfaction.

Related Government Document Services

DLD To Whom It May Concern Certificate
Obtain your To Whom It May Concern certificate from the Dubai Land Department quickly and efficiently with EGSH.
No Objection Certificate (NOC)
Obtain your official No Objection Certificate (NOC) through EGSH for employment, visa, property, or regulatory approval.
Power of Attorney Attestation
Submit your Power of Attorney for attestation through EGSH.
All Services
View all Legal & Documentation Services

Can I apply for a To Whom It May Concern certificate if I’m not a UAE resident?

Yes. Non-residents can apply for a To Whom It May Concern certificate by presenting a valid passport and supporting documents based on the purpose of the request.

How long does it take to get a To Whom It May Concern certificate in the UAE?

Most certificates are issued within 10 minutes. EGSH facilitates same-day processing for all standard requests, including those submitted for a TWIMC certificate from MOHRE, Dubai Police, or DLD.

What is the fee for a Dubai Police TWIMC certificate?

The standard government fee for a Dubai Police TWIMC certificate is AED 75, plus AED 10 for knowledge and AED 10 for innovation. If the application is submitted in person at a police station, an additional AED 100 service charge applies. Payments can be made by card or Apple Pay.

What documents are required for a Dubai Land Department ownership certificate?

To obtain a Dubai Land Department ownership certificate, individuals must present a valid Emirates ID or passport (for non-residents). Companies must also provide a trade license and an official request letter on company letterhead.

How does EGSH help with the certificate application?

EGSH handles the entire process on your behalf — from identifying the correct government department to submitting your request. Visit our office with the required documents, and your certificate will be issued by the relevant authority (e.g., Dubai Police, DLD, MOHRE) within one business day.

Still have any questions?

Contact us

Why Choose EGSH for TWIMC Certificates

Simplified and Secure Government Services From One Place

Government Authorisation

EGSH is accredited by Dubai authorities to issue TWIMC certificates and other official documents in compliance with UAE regulations.

One-Stop Service

All procedures, document submissions, and payments are handled in one place, so there is no need to contact multiple offices.

Confidentiality Guaranteed

All personal data and documents are processed securely and confidentially in accordance with UAE law.

Multilingual Support

Our team speaks several languages, ensuring clear communication for clients of almost all backgrounds.

Personalised Assistance

Each client is assigned a dedicated consultant for individual support throughout the process.

Flexible Appointment Scheduling

Book your visit at a convenient time—our office is open six days a week, from Monday to Saturday, 9:00 AM to 5:00 PM, for your flexibility.

What Our Clients Say About Us

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Hello, My Name is Kelvin it was my first time to hear EGSH Emirates Govt from my sponsor. I was assisted By Mrs Maria Claudia Garcia the experience was amazing from the beginning to the End she has been supporting and guiding me through all the process. I am grateful to her and the entire team for the help. I trust and believe EGSH is a place to recommend to family members and friends.

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A very hassle free experience from EGSH. Special mention of Ms.Zara who was most helpfull. Her quick response to queries and swift action are much appeciated.

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We had the pleasure of being assisted by the lovely Ms Maria and Ms Randa. They were clear concise and super professional throughout our whole process of renewing our Ejari and business licence. Maria provided continued support while we were waiting for our business Ejari to come through and made it a simple seamless process. I can’t thank these lovely ladies enough. We saved so much money going direct and it was refreshing knowing we are not over paying going through a PRO or typing service company that add so many fees. I saved over 6000aed just for reference. Thank you to EGSH staff. Especially Maria & Randa 🙏

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EGSH in art of living is the best Hub center for every thing that you want in dubai Specially Ms.ZARA MOSHIRI is the advisor and assistance and she is beside you in every step Thank you Ms.ZARA MOSHIRI and EGSH

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I recently visited this institution had an exceptional experience! Ms. Maria Claudia took the time to understand my needs and preferences. I really appreciate her support and services.

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Good morning, I needed to apply for the Golden Visa and went to this EGSH Emirates office. I was very impressed by their facilities and the peaceful atmosphere. We were fortunate to be assisted by María Claudia García, who provided exceptional service. She advised and helped us every step of the way, guiding us through the entire process until we obtained the Golden Visa. Honestly, people with this level of professionalism and personal touch make one feel more at ease and integrated into this country. Thank you!

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I would like to express my appreciation to Ray from EGSH for his outstanding assistance in handling the transfer of our property at Rove Hotel. He was very helpful, accommodating, and patient throughout the entire process, from addressing transaction concerns and verifying documents to the actual property transfer and ensuring the new owner received the title deed…

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I worked with Amir and Zara, they took care of everything, I only had to send the mandatory information. In a very short time, everything was completed. I was amazed, considering how difficult it had seemed before. Not to mention, the fees were the same or even lower than those of the other companies I mentioned. For me, it was a 10/10 experience, the quickest and smoothest process someone could have in this journey. Strongly recommend them.

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Zara assisted me with my Ejari registration, and she was absolutely amazing. She demonstrated exceptional professionalism, efficiency, and delivered everything promptly. Truly a pleasure to work with!

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THE BEST!!! Zara you are as always star

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Thanks to EGSH and to Zara for Excellent service — professional, attentive, and truly pleasant experience. Highly recommended!

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Had an amazing service for the transfer of property there, specially Rachel Rahmat she was very helpfull throughout the process, looking forward to work more.

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Visited for the first time for a property transfer and had an amazing experience with Jessieca! She was professional, helpful, and made the entire process smooth and stress-free. Highly recommended for all government services excellent customer service!

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Personally, I find this the best centre in Dubai. They always go the extra mile. Especially Maria Garcia has help out so much in such an efficient way! Thank you!

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Went there for ejari cancellation. Excellent place. Staff was so cooperative. Ms Maria and Ms Fatima assist me and it was a fast process.

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This is probably the best government service hub in Dubai. You come in, asked to be seated, and the staff will come to you instead of standing on the reception and on queue. They will offer you tea and water are available at each table. Really embodies the Emirati hospitality and what seamstresses Dubai is known for.

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I was here the morning of this post. The concierge like service with a contact person arranging for you all the difeerent interactions is making the interactuon as smooth as possible. A truly delightful experience and a true commitment to service excellence, thank you for the great experience and for the initiative to present government interactions in this way!

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Outstanding service — fast, friendly, and highly professional. Thank you very much!

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I’ve been here for the first time and I can say that this organization definitely worth to come here and make all proceeds with their help! We were changing the owner and such difficult process was really easy for us with your help and most of the time it was done online. So I’m very grateful to Mrs Zara and her support during all the process❤️

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I had an excellent experience with Natalia Baiamonte from EGSH while getting Ejari certificate. From the very beginning, she was professional, attentive, and extremely helpful. Natalia guided me through the process clearly, answered all my questions with patience, and made task feel simple and stress-free. Highly recommend Natalia for her outstanding customer service and dedication!

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We had great experience with Amal She is so helpful and awesome She stayed with us over her duty today just to finish her work Thanks Amal

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I had a really good experience with EGSH (Emirates Government Services Hub). Everything went smoothly and the team was super helpful. Special thanks to Zara and Amal. they were so supportive and kind throughout the process. Really appreciate it!

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I had a great experience with this office. They handle everything related to company setup, residency, Golden Visa, DLD, and more. The office is very clean, modern, and welcoming, and the staff are extremely professional and polite. A special thank to Ms. Zara for her kindness and guidance throughout the process so smoothly and professionally, and to Ms. Amal for managing the administrative registration.

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Zara is the best always attentive to every requests and helping with a solving problems without delay thank you Zara❤️🌸 …

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Absolutely stunning office, i am awestruck. No one can beat Dubai for the kind of hospitality you get in a government office… Its mind-blowing 😍 i wish i could give a 10 star rating (double) on 5 🤩

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I had a great experience with EGHS. I was assisted by Sarah Almeida and she delivered an amazing service. Very attentive, promptly responded my messages and guided me throughout the process. It was all very smooth and done very quickly. I highly recommend and I’ll definitely use their services again.

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I received really attentive and fast service from Sarah, got all the documents even earlier than promised. Thank you! 😁

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One of the best people to work with. These guys are really smart and professional. Thanks to Ms Zara

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Zara helped me with my services and the process was very easy and she was very helpful