What qualifies as a land development violation in Dubai?

A land development violation in Dubai includes any unauthorised or non-compliant activity related to real estate development, marketing, or brokerage. Examples include building or selling property without the necessary approvals from the Dubai Land Department (DLD) or the Real Estate Regulatory Agency (RERA), advertising real estate without a permit, and making unsolicited cold calls to promote property sales.

What types of complaints are not accepted by DLD?

The DLD does not handle contractual disputes, refund or compensation claims, or rental-related complaints. Such cases fall under the jurisdiction of the Rental Disputes Settlement Centre or the Dubai Courts. Complaints relating to contracts signed more than six months ago are also excluded.

Who can file a real estate violation complaint?

Residents, investors, or property owners can report a violation of real estate development regulations in Dubai. Non-residents and overseas investors are also eligible, provided they submit sufficient evidence through the official DLD channels.

What happens after I report a violation?

Once a complaint is submitted, the DLD specialists review the evidence, verify the information, and contact the concerned company or individual if necessary. The applicant receives an update via SMS or email within five business days, outlining the outcome or next steps.

Can I remain anonymous when reporting a real estate violation?

While the DLD requires contact details for verification and communication, all reports are handled confidentially. The complainant's personal data is not disclosed to the parties involved in the investigation, ensuring privacy and security throughout the process.

Land Development Violation in Dubai – Report Real Estate Violations via DLD & EGSH

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Report Real Estate and Land Development Violations in Dubai

Official Real Estate Violations Complaints Through EGSH

Submit your real estate or land development violation complaint through EGSH, an authorised Real Estate Trustee Centre under the Dubai Land Department (DLD). Our consultants assist you in preparing, verifying, and submitting your complaint through official DLD channels, ensuring accuracy, confidentiality, and full compliance with Dubai’s real estate regulations.

Why choose EGSH for your violation report:

Authorised by the DLD
Completed in one visit
VIP service without queues
Regulated government fees

All EGSH services are provided at officially regulated government rates, including DLD service and trustee fees, with complete transparency and no additional charges.

Official Real Estate Violations Complaints Through EGSH

Contact EGSH

Visit our centre during operating hours or book your visit online. Our authorised consultants will guide you through the official DLD violation complaint process.

Document Review

Our consultant verifies all supporting evidence –such as photos, advertisements, or communication records –to ensure the complaint meets DLD requirements.

Complaint Submission

Once verified, EGSH files your complaint through official DLD channels, ensuring accuracy and compliance.

Complaint Resolution

The DLD will investigate the reported violation and contact you within five business days. You will receive official updates and the final response by SMS or email.

Visit EGSH for VIP Service Without Queues

You can stop by EGSH during working hours without an appointment or book your visit at a time that suits you best.

Address
Art of Living Mall, Al Barsha 2, Dubai

Operating hours
Monday — Saturday: 9:00 am — 5:00 pm
Sunday: Closed

Call +971 4 612 1810 WhatsApp

Evidence of the violation

Visual proof, such as photographs or screenshots, showing unauthorised land or property development, misleading marketing or unlicensed activity.

Advertisements or other materials

Full copies of any real-estate advertisements or promotions that appear to have been published without a permit or contain false/misleading information.

Records of broker communications

Documentation of unsolicited cold calls, emails, messages or other communications from brokers or real-estate companies engaging in adverse or non-compliant practices.

Supporting documentation

Identifications of relevant parties (company names, licence numbers), proof of the relationship to the property or land, and any other files showing the link between the alleged violator and the breach.

Take a 3D Tour of EGSH

VIP Service

Personal assistance and priority processing with no queues.

Affordable Fees

Official government rates with transparent, fixed pricing.

All Services in One Place

Comprehensive range of UAE government services under one roof.

One-Visit Completion

Most procedures are completed in a single visit to the centre.

Reporting Land Development Violations in Dubai

A land development violation in Dubai refers to any unauthorised or non-compliant activity related to property development, brokerage, or advertising that breaches the regulations of the Dubai Land Department (DLD) or the Real Estate Regulatory Agency (RERA). These include unlicensed real estate practices, misleading or unapproved property advertisements, and cold calls made by brokers or companies without prior consent.

The DLD real estate complaint service enables individuals to report such misconduct and harmful market practices. Its purpose is to ensure that all real estate activities comply with UAE real estate laws, maintaining a fair, transparent, and trustworthy property environment that safeguards the rights of investors, developers, and buyers alike.

Who Can Report a Real Estate Violation

Any resident, investor or property stakeholder who identifies any real estate activity that is non-compliant or unlawful is eligible to file a complaint regarding a violation of the real estate development regulations in Dubai.

Whether you are a buyer, owner, or simply a concerned party, you may report practices such as unauthorised land development, advertising without a permit, or unsolicited cold calls by brokers or real estate firms.

It is important to note that the service provided by the Dubai Land Department (DLD) through its violations-reporting system does not cover every dispute.

Complaints relating to contractual disputes, refund claims, rental issues, or applications for indemnity due to a lack of jurisdiction are not covered by this process. Likewise, the system cannot review complaints concerning the cancellation of contracts concluded more than six months earlier.

Government Oversight and Legal Framework

The Dubai Land Department (DLD) is the leading authority responsible for regulating and enforcing property laws in Dubai. At the same time, the Real Estate Regulatory Agency (RERA) serves as its regulatory arm, supervising brokerage, advertising, and development activities.

The Department of Economy and Tourism (DET) cooperates with DLD to ensure that all real estate businesses operate under valid licences and comply with advertising and consumer protection rules. Together, these entities work to create a secure and transparent property market in accordance with Dubai’s real estate laws and regulatory standards.

How to File a DLD Real Estate Violation Complaint

A real estate or land development violation complaint can be submitted through the official Dubai Land Department (DLD) digital channels or with assistance from an authorised Real Estate Trustee Centres such as EGSH.

This service can be accessed via official channels such as the DLD website and the Dubai REST mobile app. Once logged in, applicants can select the type of violation, enter the relevant details and upload any supporting evidence, such as documents, images or communication records.

At EGSH, our consultants verify that all information and documents meet the required standards before submission through the DLD system. The process is fully digital, and once the complaint is reviewed, the DLD issues an official response within five business days, notifying the applicant via SMS or email.

Real Estate Registration Trustee Consultant at EGSH

Explained by

Muneer Juma Al Balushi

Real Estate Registration Trustee Consultant at EGSH

Muneer Juma Al Balushi has 6 years of experience in the real estate registration system of the Dubai Land Department, specialising in supporting clients with accurate, secure, and legally compliant property registration.

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Frequently Asked Questions About Land Development Violations

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