Dubai REST App Complete Tutorial: Ejari, Oqood, and More

What Is The Dubai REST App?

Dubai REST is the official smart real estate services application of the Dubai Land Department (DLD). It brings together services for buying, selling, renting and mortgaging properties, and is used by owners, tenants, real estate brokers, developers and other market participants.
For property owners, the Dubai REST app works as a digital real estate portfolio. It displays each registered property with indicative pricing and rental yield information, together with service charge data as reported by the owner, developer or management entity. Beyond portfolio data, the application provides access to:

• Lease management, including Ejari tenancy services.
• Rental tools such as the Rental Calculator and Rental Index are used to understand permissible rent increases and average market rents.
• Project information and statuses, Smart Investment Map, Mashrooi project views and the Green List.
• Real estate brokers’ services, verification of licences and permits, and Ask Malik enquiry services.
• Verification of title deed certificates and use of the secure DLD Document Vault to store, download and share official digital documents with service partners.
  Together, these functions make the Dubai REST application one of the DLD’s main digital channels for real estate services in Dubai.

Getting Started: Download, Registration And Login

Downloading Dubai REST And Selecting Your Role

Dubai REST is available free of charge on both iOS and Android. On your device, open the App Store or Google Play and search for “Dubai REST”, then download and install the official Dubai Land Department app.

When you first open the app, you will be asked to select your role or activity. Options include, for example, owner, tenant, real estate brokerage, developer or valuation company. Your selection tailors the home screen and available services to the activities that are most relevant to you. You can change or update these preferences later if your role changes.

Login Options For Individuals And Businesses

Dubai REST uses Dubai Land Department’s centralised login, which is shared with services such as Ejari, Trakheesi, the Rental Disputes Centre (RDC), Registration Trustee, Oqood, Mollak and others.

Using Dubai REST For Ejari Tenancy Contracts

Dubai REST is one of the main channels for managing Ejari tenancy contracts, alongside Ejari system users and Real Estate Services Trustee Centres. Through the app, tenants and landlords can submit requests to register, renew and cancel Ejari contracts and track related rental-dispute services.

A tenant may initiate the Ejari registration, but the landlord’s approval is required to complete it. Both individual owners and corporate landlords can register Ejari contracts.

Several steps inside the Dubai REST mobile application—such as owner verification or approving a tenant-initiated Ejari request—require UAE Pass authentication, which is available only to individuals. For this reason, certain app-based actions can be completed only by individual owners, while corporate landlords must use alternative channels (for example, Real Estate Services Trustee Centres) for those specific steps.

Ejari Fees, Timing And Channels

If you complete Ejari registration or renewal via the Dubai REST app or the DLD website, the official fee structure is:

• AED 100 – Ejari registration fee
• AED 10 – knowledge fee
• AED 10 – innovation fee
• AED 55 – service partner fee
• AED 2.75 – VAT on the service partner fee
  This totals AED 177.75.

If you register through a Real Estate Services Trustee centre, the fees are:

• AED 100 – registration fee
• AED 10 – knowledge fee
• AED 10 – innovation fee
• AED 95 – service partner fees plus VAT, totalling AED 220

DLD notes that Ejari registration via mobile applications such as Dubai REST is “instant” once your request has been submitted and approved. At trustee centres, the processing time is approximately seven minutes, not including any waiting time in the queue.

Dubai REST As A Digital Real Estate Portfolio

For property owners, the Dubai REST app consolidates information about all properties registered under your name into a single digital real estate portfolio. For each property, you can view current property prices, indicative rental yields and applicable service charges, based on the DLD’s records.

Within the same interface, owners can submit a range of service requests, including:

• Property map issuance for lands, units, villas, buildings, shared areas, extra parking and storage.
• Letters “to whom it may concern” for various official purposes.
• Mortgage quotation requests and valuation requests.
• Payment of service charges on properties.

This combination of portfolio data and transactional services allows owners to monitor performance and handle many routine procedures entirely within the Dubai Land Department app.

Property Map Request And Other Key DLD Services In The App

The Property Map Request service is available through several channels, including the Dubai REST Mobile App, the DLD website, the Oqood Portal – Real Estate Developers Portal, and Trustee service centres. The procedure is the same across channels.

1. Submit the property map request, indicating the type of map needed (for example, land, unit, villa, building, shared areas, extra parking or storage).
2. DLD reviews the application and checks that the requirements are met.
3. The map is generated through the system.
4. The approved map is sent to you by email.
   The service time is listed as approximately 12 minutes. Fees depend on the map type, including:

• AED 100 for land plot maps outside the Dubai Municipality jurisdiction.
• AED 225 for unified land plot maps in coordination with Dubai Municipality.
• AED 250 for an apartment map.
• AED 250 for a villa map.
• AED 3,000 for common spaces maps.

Practical Tips For Tenants, Owners And Brokers

For owners, your contact details and ownership data must always be up to date in the Dubai Land Department systems. This ensures that you can log in smoothly, receive OTPs and use Dubai REST and Ejari services without delays. If you are outside the UAE, you may either appoint a representative from a management company to contract on your behalf or use the Dubai REST application directly, provided that your contact details in the DLD’s system are correct and current.

For tenants, check that your landlord’s details are properly updated with DLD before initiating Ejari registration in Dubai REST. Keep a copy of the DLD Unified Tenancy Contract and your DEWA or Dubai Municipality premises number accessible, as these are needed for Ejari online registration and for Ejari certificate download.

For brokers and developers, align your activities in Oqood and other DLD systems with the information shown in Dubai REST. Use the app to monitor project status, licences, permits and Green List status, and to guide clients using verified DLD data rather than informal market sources.

FAQ About Dubai REST App

What Is the Dubai REST App By the Dubai Land Department?

Dubai REST is the official smart real estate services application of the Dubai Land Department. It centralises services for owners, tenants, brokers and developers, including Ejari lease management, off-plan project information, property maps, rental tools, document verification and a digital real estate portfolio.

How To Register Ejari Through the Dubai REST App?

To register Ejari through Dubai REST, log in, open the Ejari service, choose “register” for a new contract, then enter your tenancy details and upload the Unified Tenancy Contract. Submit the request, pay the official fees, and wait for DLD’s approval. Once approved, the Ejari e‑Contract Registration Certificate is issued and sent to your email and can also be downloaded from the app.

How To Renew Ejari Through Dubai REST?

For Ejari renewal online, use Dubai REST similarly: log in, select the Ejari service, choose “renew” for the existing contract, update any necessary tenancy details, upload the current Unified Tenancy Contract, submit and pay the renewal fees. After DLD reviews and approves the request, the renewed Ejari certificate is issued electronically.

Dubai REST Vs Trustee Centre Ejari Fees – What Is The Difference?

When you complete Ejari registration or renewal via the Dubai REST app or DLD website, the total payable amount is AED 177.75, including registration, knowledge and innovation fees, service partner fee and VAT on the partner fee. At Real Estate Services Trustee centres, the total is AED 220 because the service partner fee is higher. Processing through Dubai REST is described as instant after approval, while trustee centres quote a processing time of around seven minutes, excluding waiting.

Can A Tenant Register Ejari In Dubai REST?

Yes. A tenant is allowed to initiate Ejari registration through Dubai REST by entering the tenancy details and uploading the Unified Tenancy Contract. However, landlord approval is required to complete the process. For Ejari registration via mobile applications, the tenant and landlord must be individuals and the property owner’s data must be correctly updated in the DLD’s system.

How To Download the Ejari Certificate From Dubai REST?

In the Dubai REST application, choose “Download Certificate” from the services list, then enter your tenancy contract number and the DEWA or Dubai Municipality number exactly as stated on your contract. The system will retrieve and allow you to download the Ejari certificate to your device.

Dubai REST Login With Emirates ID Or UAE Pass – Which Should I Use?

You may log in to Dubai REST using any of the identifiers recognised by DLD’s central login for your profile: Emirates ID, title deed, UAE Pass or registered mobile number for individuals, and username, Emirates ID or UAE Pass for business users and Ejari account holders. Choose the most convenient method and ensure your mobile number is updated so you can receive the OTP required for verification.

How To Request A Property Map In Dubai REST?

To use the Property Map Request Dubai REST service, log in to the app, select the relevant property map request option, specify the type of map (land, unit, villa, building, shared areas, extra parking or storage) and submit the application. DLD reviews the request, generates the map and sends it to you by email, typically within about 12 minutes. Fees depend on map type and include knowledge and innovation fees per drawing, payable by credit card or cash, depending on the channel.

How To View Off-Plan Project Status In Dubai REST?

For off-plan projects linked to Oqood Dubai, open the project or unit in the Dubai REST app. The system displays project information drawn from DLD’s official records, including completion percentage, project images, escrow account details and due payments for units. Availability and accuracy of certain elements—such as images and payment updates—depend on the data provided by the developer.

How To Update Owner Data For Ejari In Dubai REST?

If you are an owner and your details in the DLD’s system are outdated, you should first update your data through the DLD’s official channels so that your Emirates ID, contact number and ownership records are correct. Once updated, you can log in to the Dubai REST app or the Ejari system to manage properties and perform Ejari registration, renewal and cancellation without technical issues caused by incorrect records.