real estate trustee office dubai

Electronic No Objection Certificate (eNOC) Services in Dubai

Get Your Property Clearance Certificate Through an Authorised DLD Trustee Centre

EGSH assists property owners in obtaining their eNOC for transfer-related procedures in Mollak-managed buildings. We prepare your request, verify all unit and ownership details, and submit the application through the official DLD platform to ensure that the management company issues the approval without delays.

Our team handles the full digital process during your visit, including account access support and preparation of buyer information when required.

Why EGSH:

  • Authorised by the Dubai Land Department (DLD)
  • One-visit submission with full procedural support
  • VIP, queue-free assistance
  • Fixed government-regulated fees

You receive your eNOC electronically within the official processing timeframe, ready for use in your sale, gift, mortgage or registration procedure.

Get Your Property Clearance Certificate Through an Authorised DLD Trustee Centre

How to Apply for an Electronic No Objection Certificate in Dubai

Follow These 4 Simple Steps With EGSH Support

01

Contact EGSH

Visit our authorised centre during working hours—no prior appointment is required. You may also book your visit online for convenience.

02

Document Review

Share your property information and buyer details. EGSH verifies eligibility for eNOC under the Mollak system and prepares the application requirements.

03

Application Submission

EGSH submits the eNOC request to the Mollak-registered management company through the authorised DLD system during your visit.

04

Receive the eNOC Approval

The management company reviews your request and issues the eNOC approval or rejection electronically within 3–5 working days.

Visit EGSH for VIP Service Without Queues

You can stop by EGSH during working hours without an appointment or book your visit at a time that suits you best.

Address
Art of Living Mall, Al Barsha 2, Dubai

Operating hours
Monday — Saturday: 9:00 am — 5:00 pm
Sunday: Closed

Call +971 4 612 1810WhatsApp

Required Documents for an eNOC Request in Dubai

Gather the Information Needed for Your eNOC Application

Property Details

Provide the property information required for the eNOC request, including the unit number, building name and ownership details.

Buyer Identification Documents

Provide identification for each buyer added to the application (Emirates ID for residents, passport for non-residents).

Corporate Buyer Documents

If the buyer is a company, submit the required corporate records (valid trade licence and the passport of the authorised signatory).

Authorisation (If Represented)

If filing on behalf of an owner or buyer, a Power of Attorney may be required based on the management company’s internal policy.

About EGSH

EGSH — Emirates Government Services Hub — is the UAE’s first VIP centre, consolidating key government services under one roof. Established under the patronage of H.H. Sheikh Mohammed Bin Maktoum Bin Juma Al Maktoum, EGSH provides convenient access to official procedures for UAE nationals and expats. Aligned with Dubai’s «Zero Government Bureaucracy» initiative, EGSH helps clients save time. Most services are completed in a single visit.

H.H. Sheikh Mohammed Bin Maktoum Bin Juma Al Maktoum

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Why Resolve Tenancy Disputes With EGSH

Legal Accuracy, Fast Processing, and Reduced Conflict

VIP Service

Personal assistance and priority processing with no queues.

Affordable Fees

Official government rates with transparent, fixed pricing.

All Services in One Place

Comprehensive range of UAE government services under one roof.

One-Visit Completion

Most procedures are completed in a single visit to the centre.

What Is an Electronic No Objection Certificate (eNOC) in Dubai

An Electronic No Objection Certificate (eNOC) is an Owners’ Association (OA) clearance required for completing transfer-related procedures for ready properties registered under the DLD’s Mollak system. The eNOC confirms that the owner has settled all service charge obligations and that the OA management company has no objection to proceeding with a sale, transfer, assignment or related registration at DLD.

The certificate is issued exclusively through the digital Mollak infrastructure and serves as an official prerequisite for DLD Trustee Centres before they can process any transfer involving jointly owned properties. The approval is generated electronically and includes a defined validity period.

When an eNOC Is Required

An eNOC is mandatory for all transactions involving jointly owned properties governed by the Mollak system, including:

  • Sale and transfer of ownership
  • Gift transfers and inheritance-related transfers
  • Mortgage amendments requiring OA confirmation
  • Assignment requests before transfer
  • Pre-transfer compliance checks initiated by DLD
  • Cases where service charge arrears or disputes must be verified before completing a transaction

Without a valid eNOC, DLD cannot register the transfer, regardless of buyer readiness or developer consent.

Legal and Regulatory Basis of the eNOC

The eNOC requirement is derived from the jointly-owned property governance framework established under:

  • Law No. 6 of 2019 on Jointly Owned Real Property
  • Administrative Resolutions issued by the DLD governing Mollak operations
  • OA management rules requiring service charge clearance before property transfer

Under these rules, the management company is the only authorised entity permitted to issue the eNOC, and the DLD may not override the OA’s decision if arrears or compliance issues exist.

How the eNOC Process Works from a Regulatory Perspective

The OA management company receives the eNOC request through the DLD digital system, reviews the unit’s financial record, checks outstanding service charges, verifies the account owner's identity, and examines any existing disputes. The management company may place the request on hold if:

  • Arrears exist,
  • A dispute has been filed but not resolved,
  • Buyer details are incomplete,
  • The property record in Mollak is inconsistent.

Only after internal clearance does the OA issue the eNOC. The DLD Trustee Centres cannot process a transfer until the eNOC status is marked as approved in the Mollak system.

Required Information for an eNOC Request

An eNOC request requires:

  • Property identification details exactly as registered in Mollak
  • Owner information matching DLD records
  • Buyer details (individual or corporate), including valid identification
  • Attested trade licence and authorised signatory documents for corporate buyers
  • Any additional documents requested by the management company in cases of arrears or existing disputes

All information must align with the unit’s Mollak record, as mismatches cause rejection.

Where to Submit an eNOC Request in Dubai

An eNOC may be submitted through:

  • OA Management Company - direct submission through their Mollak access channel.
  • Dubai Real Estate Self-Transaction (REST) Platform for owners with access credentials.
  • DLD-Authorised Real Estate Services Trustee Centres, such as EGSH, where full preparation, verification and submission are managed on behalf of the owner.

Regardless of the channel, the issuing authority is the OA management company, not DLD.

Common Issues That Delay or Prevent eNOC Approval

Delays occur when:

  • Service charge arrears exist or payments are not reflected in Mollak
  • Buyer identification is incomplete or mismatched
  • Unit information in the owner’s Dubai REST account is outdated
  • Multiple buyers are added incorrectly
  • There are ongoing financial or legal disputes with the OA
  • The OA requires additional documentation, and the owner does not supply it promptly

Rejections are common when arrears remain unpaid or when documentation does not match Mollak records exactly.

What Happens After the eNOC Is Approved

Once approved, the OA issues an electronic confirmation with a validity period. This approval activates the unit’s clearance status in the Mollak backend, allowing the DLD Trustee Centre to proceed with the requested transfer or related action.

If the request is rejected, the OA provides reasons, and the owner must resolve the issue (e.g., settle arrears, correct documentation) before resubmitting.

Real Estate Services Trustee Consultant at EGSH

Explained by

Randa Sameer

Real Estate Services Trustee Consultant at EGSH

Randa Sameer has over three years of experience supporting Dubai Land Department transactions and real estate registrations. Her professional focus includes compliance with DLD regulations, ownership transfers, and trustee documentation.

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Frequently Asked Questions About eNOC in Dubai

Who is eligible to apply for an eNOC in Dubai?

The eNOC service is available for ready properties managed by Owners’ Association (OA) companies and registered under the Mollak system. Owners, residents and non-residents, whose service charges are reflected and billed through Mollak, are eligible to submit the request.

How long does the eNOC approval process take?

According to the DLD, the management company processes eNOC requests within 3–5 working days. During this period, the OA reviews the owner’s service charge status and the buyer’s information. The final approval or rejection is issued electronically and sent to the registered email address.

Is an eNOC a physical certificate?

No. There is no printed certificate issued for this service. The approval is provided in the form of an official electronic message, which includes the eNOC status and its validity period. This digital confirmation is considered the official clearance for transfer procedures.

Does the eNOC replace the developer’s NOC?

No. The eNOC applies only to OA-managed properties registered in the Mollak system and does not replace a developer NOC for off-plan or developer-controlled communities. In some cases, the management company may still consult the developer if additional verification is needed, but the two certificates serve different purposes.

Can I apply for eNOC without a Dubai REST login?

Yes. If the owner does not have a Dubai REST login or cannot access their property on the platform, the application may be submitted through the property’s management company channel or Trustee Centre, such as EGSH.

What happens if my eNOC request is rejected?

If the request is rejected, the management company provides an explanation of the reasons in the electronic response. The owner may then resubmit the application after resolving the issues, such as updating buyer information or completing missing fields. The corrected request is reviewed again through the normal process.

Does eNOC confirm that all service charges are paid?

Yes. The eNOC indicates that the OA has no objection to the transfer, which includes verifying the owner’s financial standing under the Mollak system. If outstanding charges exist, the management company may reject the application until they are settled.

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