real estate trustee office dubai

Protecting Your Investment During Mortgage Property Transactions

What Is Property Blocking in Dubai

Property blocking in Dubai is a protective legal mechanism administered by the Dubai Land Department (DLD) through authorised Real Estate Registration Trustee offices. It prevents a mortgaged property from being transferred, sold, or encumbered while the outstanding mortgage is being cleared during a sale transaction. When a cash buyer agrees to settle a seller's existing mortgage, the DLD places an official hold on the title deed, ensuring the seller cannot dispose of the property to any other party until the mortgage obligation is fully discharged.

This mechanism exists to safeguard the buyer's financial position. Without it, the buyer bears the risk of paying the seller's mortgage liability with no enforceable guarantee that the title deed will ultimately be transferred. Property blocking creates a legally registered restriction on the title deed, providing the buyer with formal protection throughout the mortgage clearance period.

EGSH facilitates property blocking as an authorised Real Estate Registration Trustee, processing all documentation and cheque management through official DLD systems.

  • Authorised Real Estate Registration Trustee
  • VIP service without queues
  • Official government-regulated fees
  • Most procedures completed in one visit

According to the Dubai Land Department (DLD), the expected processing time for property blocking registration is typically completed on the same day as the appointment, provided the documentation is complete, and a cheque has been submitted.

Apply for Property Blocking in Dubai

  • Officially regulated fees

  • No hidden charges

  • Queue-free service

  • VIP support at no extra cost

From AED 616

+971 4 612 1810

A Structured and Compliant Process Through Official DLD Systems

How to Apply for Property Blocking in Dubai

01

Visit EGSH

Book an appointment online or visit EGSH directly for VIP assistance with your property-blocking requirements, without queues or waiting times.

02

Document Review

EGSH verifies all documentation, including Form F, the liability letter, title deed copies, and identification documents, against the Dubai Land Department’s submission requirements.

03

Application Submission

All documents and manager’s cheques are submitted through official DLD channels, with the blocking request registered on the title deed through the authority’s system.

04

Receive Your Blocking Confirmation

The DLD places the official block on the title deed, and EGSH provides confirmation that the property is legally restricted until the mortgage is fully cleared and the transfer is completed.

Visit EGSH for VIP Service Without Queues

You can stop by EGSH during working hours without an appointment or book your visit at a time that suits you best.

Address
Art of Living Mall, Al Barsha 2, Dubai

Operating hours
Monday–Thursday, Saturday: 9:00 am–5:00 pm
Friday: 9:00 am–12:00 pm, 2:00 pm–5:00 pm
Sunday: Closed

Call +971 4 612 1810WhatsApp

Prepare the Required Documentation for Compliant DLD Submission

Documents Required for Property Blocking

Sale Agreement and Identity Documents

Both parties must provide a signed Form F (the standard RERA sale agreement), valid passports, and copies of their Emirates IDs for submission to the Dubai Land Department.

Liability Letter from the Seller’s Bank

The seller must obtain a liability letter in Arabic, addressed to the DLD, confirming the outstanding mortgage amount from the mortgagee bank.

Title Deed and Property Documentation

A copy of the existing title deed must be provided, confirming the property’s registration details, current ownership status, and the registered mortgage.

Power of Attorney and Supporting Documentation

If either party is represented by an authorised agent, a valid power of attorney must be submitted along with the representative’s identification documents.

About EGSH

EGSH — Emirates Government Services Hub — is the UAE’s first VIP centre, consolidating key government services under one roof. Established under the patronage of H.H. Sheikh Mohammed Bin Maktoum Bin Juma Al Maktoum, EGSH provides convenient access to official procedures for UAE nationals and expats. Aligned with Dubai’s «Zero Government Bureaucracy» initiative, EGSH helps clients save time. Most services are completed in a single visit.

H.H. Sheikh Mohammed Bin Maktoum Bin Juma Al Maktoum

Take a 3D Tour of EGSH

Why Choose EGSH for Government Services in Dubai

VIP Service

Personal assistance and priority processing with no queues.

Affordable Fees

Official government rates with transparent, fixed pricing.

All Services in One Place

Comprehensive range of UAE government services under one roof.

One-Visit Completion

Most procedures are completed in a single visit to the centre.

What Is Property Blocking in Dubai

Property blocking operates within the regulatory framework of the Dubai Land Department (DLD), the authority responsible for all real estate registration, transfer, and encumbrance procedures in the Emirate of Dubai. The DLD mandates property blocking for transactions in which a cash buyer undertakes to settle the seller's outstanding mortgage as a condition of the purchase. This requirement is designed to prevent fraud, protect the buyer's financial outlay, and ensure that no ownership transfer occurs until the mortgage obligation is fully discharged.

The blocking (a temporary hold) is recorded directly on the title deed within the DLD's registration system, creating a legally enforceable restriction that prevents the seller from conducting any further transactions involving the property until the block is formally lifted.

When Property Blocking Is Required

The primary scenario triggering the requirement for property blocking is a transaction between a mortgaged seller and a cash buyer. In such cases, the buyer agrees to pay the seller's outstanding mortgage directly to the mortgagee bank before the sale registration can proceed. Because the buyer is disbursing funds before obtaining the title deed, the DLD requires the property to be blocked from sale to protect the buyer's position.

Property blocking may not be required in limited circumstances. If both the buyer and the seller hold mortgages with the same bank, the settlement may be handled internally between the bank's departments without the need for a separate blocking procedure. However, even in such cases, proper documentation confirming mortgage clearance must be submitted to the DLD before the transfer can proceed.

Step-by-Step Blocking Process

The blocking procedure follows a defined sequence. The buyer and seller first sign Form F, the standard sale agreement regulated by the Real Estate Regulatory Agency (RERA). The seller then obtains a liability letter from the mortgagee bank, confirming the outstanding loan balance in Arabic and addressed to the DLD.

Both parties attend the authorised Trustee office with all required documents and manager's cheques. The Trustee retains all cheques except the one payable to the seller's bank, which is released to the seller to clear the mortgage. The DLD then registers the block on the title deed.

Once the seller clears the mortgage, the bank issues a mortgage release letter and returns the original title deed. Both parties return to complete the title deed transfer, at which point a new title deed is issued in the buyer's name.

Manager's Cheques and Financial Requirements

Property blocking transactions require multiple managers' cheques, each payable to a specific party. The cheque payable to the seller's bank covers the outstanding liability amount as stated in the liability letter.

A separate cheque covers the remaining purchase price, payable to the seller. The DLD transfer fee of four per cent of the property value, plus AED 580 in registration fees, is payable to the Dubai Land Department. The blocking fee itself ranges from AED 1,020 to AED 1,545 and is also payable to the DLD.

If a brokerage is involved, a commission cheque of two per cent of the sale price may also be required. All cheques except the bank liability cheque are retained by the Trustee office until the mortgage is cleared and the transfer is completed.

Cost Breakdown

The total fees associated with property blocking in Dubai comprise several components. The blocking fee payable to the DLD ranges from AED 1,020 to AED 1,545. The DLD transfer fee is four per cent of the property's sale value. The registration fee is AED 580 for apartments and villas, or AED 430 for land plots. The Trustee fee is AED 2,000 for properties valued under AED 500,000 or AED 4,000 for properties valued at AED 500,000 or above, plus five per cent VAT. The government fee is AED 105.

These figures are based on the current DLD fee schedule. Buyers should confirm applicable fees at the time of the transaction, as the DLD may revise its fee structure.

Risks of Proceeding Without Property Blocking

Proceeding with a sale of mortgaged property without blocking exposes the buyer to significant financial and legal risk. The seller may receive funds to clear the mortgage but delay or fail to discharge the obligation. Without the block, the title deed remains unrestricted, meaning the seller could transfer, mortgage, or otherwise encumber the property during the clearance period.

Title deed issuance may be delayed or rejected if the mortgage is not properly cleared. Legal disputes over ownership may arise, requiring court intervention. Hidden liens or encumbrances may surface after funds have been disbursed.

For transactions worth millions of dirhams, the blocking fee of AED 1,020 to AED 1,545 represents a nominal cost relative to the protection it provides.

Property Unblocking

The block on the title deed is lifted once the mortgage is fully cleared and the bank issues a mortgage release letter. The Trustee office then processes the transfer, and the DLD issues the new title deed in the buyer's name. If a property is blocked for reasons other than mortgage clearance, such as outstanding service charges or court orders, separate unblocking procedures apply. Service charge blocks require clearance from the relevant management company, while court order blocks require a formal release order submitted to the DLD.

Validity and Completion

The block remains in force until the mortgage is fully discharged and the transfer is completed. There is no fixed expiry for the block itself; it remains in effect as long as the mortgage remains outstanding. If the transaction falls through after blocking. For example, if the seller fails to clear the mortgage within the agreed-upon timeframe, the parties must follow the dispute resolution provisions in Form F. The blocked cheques held by the Trustee are managed in accordance with DLD procedures.

Buyers should be aware that a property valuation may be advisable before proceeding with any mortgage clearance transaction, particularly when the purchase price significantly exceeds the outstanding liability amount.

Common Rejection Triggers

The DLD may reject or delay a blocking request if the liability letter has expired, is incomplete, or is not addressed to the DLD in Arabic. Discrepancies between the Form F details and the title deed registration, such as incorrect property identification numbers or ownership names, will also prevent processing. Missing or incorrectly issued manager's cheques are another common cause of delay.

Ensuring all documentation is verified before attending the Trustee office is essential. EGSH conducts a compliance review of all documents against DLD requirements before submission.

Developer NOC for Transfer Stage

While the blocking stage itself does not require a No Objection Certificate from the developer, the subsequent transfer stage does. The NOC must be obtained from the developer, confirming that all service charges have been settled and no outstanding obligations exist. Buyers should account for this requirement when planning the overall transaction timeline.

Mortgage Registration Considerations

In transactions where the buyer intends to register a mortgage on the property after the transfer, the mortgage registration is processed as a separate step following the issuance of the new title deed. The blocking procedure covers only the period between the buyer's payment of the seller's mortgage and the completion of the transfer.

Government Services Center Manager / Legal Consultant

Explained by

Omar Abdulaziz Ali Al Qassim

Government Services Center Manager / Legal Consultant

Omar Abdulaziz Ali Al Qassim is a Government Services Center Manager and Legal Consultant with 8 years of experience. He specialises in real estate, licensing, residency, labour, and Ejari services, ensuring accurate and compliant processing across DLD, MOHRE, GDRFA, and DET systems.

About the Expert

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Frequently Asked Questions

Is property blocking mandatory when buying a mortgaged property in Dubai?

Property blocking is mandated by the Dubai Land Department (DLD) for transactions in which a cash buyer settles the seller’s outstanding mortgage. It is required to protect the buyer’s financial position and ensure the property cannot be transferred to any other party during the mortgage clearance period.

How much does property blocking cost in Dubai?

The DLD blocking fee ranges from AED 1,020 to AED 1,545. Additional transaction costs include the 4%DLD transfer fee, the AED 580 registration fee, and the applicable Trustee fee based on the property value. EGSH also charges a government fee of AED 105.

Who is responsible for paying the property blocking fee?

The allocation of the blocking fee between the buyer and the seller is typically agreed upon in Form F, the standard RERA sale agreement. In practice, this is a matter of negotiation between the parties, though the fee is paid to the DLD at the time of the blocking appointment.

What happens if the seller does not clear the mortgage after property blocking?

If the seller fails to discharge the mortgage within the agreed timeframe, the dispute resolution provisions in Form F apply. The block remains on the title deed, preventing any other transaction. The cheques retained by the Trustee office are managed in accordance with DLD procedures and the terms of the sale agreement.

Can property blocking be cancelled once it is registered?

Cancellation of a registered block requires the consent of both parties and follows DLD procedures. The terms governing cancellation are typically defined in Form F. Unilateral cancellation by one party is not permitted without following the agreed dispute resolution process.

Is property blocking required for off-plan property purchases?

Property blocking applies to transactions involving completed properties with existing mortgages registered on the title deed. Off-plan properties that have not yet received a title deed are not subject to the standard blocking procedure. Buyers of off-plan properties should verify the applicable process with the developer and the DLD.

Still have any questions?

What Our Clients Say About Us

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Great service and quick turnaround time with EGSH Emirates Government Services Hub. A special thank you to Maria Claudia Garcia for the support throughout — very knowledgeable about the process, very responsive with proper follow up. Thank you.

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Excellent service! Ms. Zara was very professional, kind, and helpful throughout the entire process. Everything was handled smoothly and efficiently. Highly recommended. Thank you, Zara!

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I had a fantastic experience processing visa applications for my wife and three children at EGSH. The entire process was incredibly smooth, and the team provided helpful guidance at every step of the way.

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Hassle-free experience at this center! Mr. Amir was really helpful and professional! And about the center itself, it has a good capacity and the infrastructure to handle a lot of clients at the same time so your time will not be wasted, waiting in line here.

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It was truly exceptional services at EGSH specially customer support and guidance provided by Mr. Amir for our golden visa process. Would strongly recommend.

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Excellent service, very smooth and fast. Maria was taking care of my case and she did an amazing work! Muchas gracias

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Zara efficiently expedites visa, trade license, and various government-related work requests through a single communication channel.

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Fantastic customer service, Zara was very professional and extremely helpful. What a great experience, Ejari done in no time at all.

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I have completed 3 Ejari applications and am always amazed at how helpful the staff here is. They go out of their way to help and make it a single visit affair! Keep up the great job EGSH!!!

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Professional place, thanks for Amir for his support, very helpful!

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Very reliable and professional service. Fast processing and great communication from start to finish. Mr. Amir was extremely helpful and provided top-level customer service. Definitely recommend EGSH Emirates Government Services Hub.

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I Had a Great Experience with EGHS. Mr Amir was my advisor and the person who handled my documents Fast and efficiently for process of Golden Visa

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Dear Team EGSH I would like to sincerely express my appreciation and gratitude for the outstanding support and assistance provided by Zara Moshiri

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Maybe the best service what I ever got in Dubai! Zara Moshiri is very friendly, very professional and always available within few minutes. Im recommending this location and specially Zara to everyone of my friends, all had the same perfect experience! Thank you! Wishing to meet everywhere this kind of perfect service!

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I had a great experience with Emirates Government Services Hub. Huge thanks to Ms. Zara Moshiri for being incredibly supportive, and professional during the entire process. She followed up with us carefully and made sure everything was handled smoothly and quickly.

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I had a wonderful experience with Emirates Government Services Hub. Ms. Zara Moshiri was extremely kind, supportive, and professional throughout the entire process. She truly cared about helping us and made everything feel easy and stress-free.

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Fast and convenient. Maria was super helpful, kept me up to date and also checked up on whether the ID was received. She kept close and made sure everything went well. Thank you

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One of the best place for your government services in UAE, I would like to share my personal experience, I wanted my PCC for my previous stay in UAE. Unfortunately I wasn’t able to get through online system, as I was located outside UAE. I approach them, they handled with high professionalism and provided me with PCC within same day. I highly recommend their service. Thank you so much.

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I had a very smooth and positive experience with EGSH. I would especially like to thank Maria Claudia Garcia for her outstanding support throughout the entire process of getting my ID.

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Thank you Zara Moshiri and the team for support and attention.

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I applied for my residency through Ms. Zara, and my process was completed in the best and fastest way possible. Everything was excellent. Thank you to Ms. Zara and her professional team.

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Zara was absolutely amazing, kind, helpful and professional 💯 She got my work done efficiently and quickly as I truly appreciate her services and the services 💯 …

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I had a great experience at EGSH Dubai. Zara was incredibly helpful, attentive, and made the whole process of getting a copy of my ID quick and effortless. Everything was handled smoothly and efficiently. Highly recommend their service!

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Perfect place to get Government related services, also for property transfer services.

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Thank to Zara who assisted for Golden visa for property owner. She was there step by step and the process was seamlessly.

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I want to thank the manager Reman for his prompt assistance and support, I applied for a visa for family members, everything was done on time

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Hello, I visited this office today and I really enjoyed their service, expertise, kindness, and approach, especially Ms. Zara, who helped and guided me with great openness and patience.

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Best service ever. Special thanks to Mirabelle — she is extremely efficient with property transfers and always makes the process smooth and hassle-free.

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had an excellent experience with EGSH. They truly live up to their promise of one-stop government services, handling everything with efficiency and professionalism from start to finish.

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Zara helped to get my Ejari completed. I recommend service here

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Maria Claudia garcia helped me to renew my kids Emirates id. She went the extra mile to help me and she was so efficient and her communication skills are amazing. I would recommend the ESGH Emirates government services in barsha anytime. Thank you Maria for your help

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Had a great experience at Emirates Government Service Hub. Zara Moshiri truly went above and beyond to help me with my visa. I was facing a few issues during the process, and she handled everything patiently and professionally until it was sorted. Really grateful for her support — definitely ask for her when you visit this branch.

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Outstanding Service and Professionalism My wife and I recently applied for and obtained our 5-year Golden Visa (Retiree) in an exceptionally short time — mine in three days and my wife’s in just one day. We are extremely satisfied with the service provided by EGSH Emirates Government Service Hub.

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Exceptional service every step of the way For showing your great example of services Remarkable dedication of consultant mrs Maria Garcia regalado. Thank you EGSH service Hub team

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Amazing service! They went above and beyond to assist and resolved my concern there and then! Highly recommended anyone to visit this centre, the ladies are very helpful

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Went there for a consulting. Booked an appointment in advance thro their website. Came early — no line — which is good. Very pleasant interior. My consultant Rachel, was polite. Answered all my questions. Can’t judge regarding the process once applied for an exact service, but consulting went well.

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Amazing support and communication during the whole process. Rachel, Yara and Maria were super well organized and assisted in record time. We finished the whole process from star to end in 4 business days for 10 year Golden Visa!

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I had an excellent experience with the wonderful help of Maria Claudia Garcia. Her professionalism and attention to detail made the whole process easy.

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They are really very amazing very kind I was having problem with my residency and my license miss Zara and miss Amna they really help me from start to end and they are really very kind and professional highly recommend if any wants to setup there business go with egsh and thanks miss Zara 🙏 you are really very amazing person

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I had such a great experience with EGSH (Emirates Government Services Hub)! Everything went super smoothly, and the team was really helpful. A big shout‑out to Ms. Zara Moshiri—she was kind and supportive the whole way through. Truly appreciate it!

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Super quick and efficient service. Maria was available via WhatsApp and responded very quickly to all messages.

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I got a delightful service from them to upgrade my visa category half of the expected timeline. Compared with my previous place, this the best and I would like to recommend any of visa service for all of you. * reasonable fair (I was asked twice my previous what I paid). * fast service and delivering before timeline. * Authentic service. Thank you so much Maria for your dedicated service.!

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An exceptional service from Zara at EGSH. She guided us perfectly through the process and managed to get us even more than we had anticipated. A world class service center with exceptional staff. Would recommend them to anyone who wants to get sorted for government services

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Hello, My Name is Kelvin it was my first time to hear EGSH Emirates Govt from my sponsor. I was assisted By Mrs Maria Claudia Garcia the experience was amazing from the beginning to the End she has been supporting and guiding me through all the process. I am grateful to her and the entire team for the help. I trust and believe EGSH is a place to recommend to family members and friends.

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A very hassle free experience from EGSH. Special mention of Ms.Zara who was most helpfull. Her quick response to queries and swift action are much appeciated.

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We had the pleasure of being assisted by the lovely Ms Maria and Ms Randa. They were clear concise and super professional throughout our whole process of renewing our Ejari and business licence. Maria provided continued support while we were waiting for our business Ejari to come through and made it a simple seamless process.

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EGSH in art of living is the best Hub center for every thing that you want in dubai Specially Ms.ZARA MOSHIRI is the advisor and assistance and she is beside you in every step Thank you Ms.ZARA MOSHIRI and EGSH

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I recently visited this institution had an exceptional experience! Ms. Maria Claudia took the time to understand my needs and preferences. I really appreciate her support and services.

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Good morning, I needed to apply for the Golden Visa and went to this EGSH Emirates office. I was very impressed by their facilities and the peaceful atmosphere. We were fortunate to be assisted by María Claudia García, who provided exceptional service. She advised and helped us every step of the way, guiding us through the entire process until we obtained the Golden Visa.

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I would like to express my appreciation to Ray from EGSH for his outstanding assistance in handling the transfer of our property at Rove Hotel. He was very helpful, accommodating, and patient throughout the entire process, from addressing transaction concerns and verifying documents to the actual property transfer and ensuring the new owner received the title deed…

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I worked with Amir and Zara, they took care of everything, I only had to send the mandatory information. In a very short time, everything was completed. I was amazed, considering how difficult it had seemed before. Not to mention, the fees were the same or even lower than those of the other companies I mentioned. For me, it was a 10/10 experience, the quickest and smoothest process someone could have in this journey. Strongly recommend them.

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Zara assisted me with my Ejari registration, and she was absolutely amazing. She demonstrated exceptional professionalism, efficiency, and delivered everything promptly. Truly a pleasure to work with!

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THE BEST!!! Zara you are as always star

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Thanks to EGSH and to Zara for Excellent service — professional, attentive, and truly pleasant experience. Highly recommended!

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Had an amazing service for the transfer of property there, specially Rachel Rahmat she was very helpfull throughout the process, looking forward to work more.

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Visited for the first time for a property transfer and had an amazing experience with Jessieca! She was professional, helpful, and made the entire process smooth and stress-free. Highly recommended for all government services excellent customer service!

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Personally, I find this the best centre in Dubai. They always go the extra mile. Especially Maria Garcia has help out so much in such an efficient way! Thank you!

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Went there for ejari cancellation. Excellent place. Staff was so cooperative. Ms Maria and Ms Fatima assist me and it was a fast process.

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This is probably the best government service hub in Dubai. You come in, asked to be seated, and the staff will come to you instead of standing on the reception and on queue. They will offer you tea and water are available at each table. Really embodies the Emirati hospitality and what seamstresses Dubai is known for.

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I was here the morning of this post. The concierge like service with a contact person arranging for you all the difeerent interactions is making the interactuon as smooth as possible. A truly delightful experience and a true commitment to service excellence, thank you for the great experience and for the initiative to present government interactions in this way!

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Outstanding service — fast, friendly, and highly professional. Thank you very much!

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I’ve been here for the first time and I can say that this organization definitely worth to come here and make all proceeds with their help! We were changing the owner and such difficult process was really easy for us with your help and most of the time it was done online. So I’m very grateful to Mrs Zara and her support during all the process❤️

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I had an excellent experience with Natalia Baiamonte from EGSH while getting Ejari certificate. From the very beginning, she was professional, attentive, and extremely helpful. Natalia guided me through the process clearly, answered all my questions with patience, and made task feel simple and stress-free. Highly recommend Natalia for her outstanding customer service and dedication!

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We had great experience with Amal She is so helpful and awesome She stayed with us over her duty today just to finish her work Thanks Amal

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I had a really good experience with EGSH (Emirates Government Services Hub). Everything went smoothly and the team was super helpful. Special thanks to Zara and Amal. they were so supportive and kind throughout the process. Really appreciate it!

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I had a great experience with this office. They handle everything related to company setup, residency, Golden Visa, DLD, and more. The office is very clean, modern, and welcoming, and the staff are extremely professional and polite. A special thank to Ms. Zara for her kindness and guidance throughout the process so smoothly and professionally, and to Ms. Amal for managing the administrative registration.

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Zara is the best always attentive to every requests and helping with a solving problems without delay thank you Zara❤️🌸 …

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Absolutely stunning office, i am awestruck. No one can beat Dubai for the kind of hospitality you get in a government office… Its mind-blowing 😍 i wish i could give a 10 star rating (double) on 5 🤩

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I had a great experience with EGHS. I was assisted by Sarah Almeida and she delivered an amazing service. Very attentive, promptly responded my messages and guided me throughout the process. It was all very smooth and done very quickly. I highly recommend and I’ll definitely use their services again.

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I received really attentive and fast service from Sarah, got all the documents even earlier than promised. Thank you! 😁

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One of the best people to work with. These guys are really smart and professional. Thanks to Ms Zara

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Zara helped me with my services and the process was very easy and she was very helpful

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