DEWA Housing Fee Adjustment – Ensure Accurate Housing Fee

Housing charges on the DEWA bill are a Dubai Municipality fee applied to leased and owned residential properties for non-UAE nationals. The cost is calculated to fund municipal services such as public cleaning, infrastructure maintenance, and environmental health. It appears as a separate line item — housing fee on DEWA bill — and is collected through the Dubai Electricity and Water Authority on behalf of Dubai Municipality.

For tenants, the Dubai Municipality housing fee is calculated at 5% of the annual rental value stated in the registered tenancy contract. For owners, it is calculated at 5% of the estimated rental value determined by the Real Estate Regulatory Agency’s rental index. The Dubai Municipality housing fee amount is then divided into monthly instalments and added to the DEWA bill.

A DEWA housing fee adjustment can be requested if the property details or rental value used for calculation are incorrect, if there has been a change in tenancy or ownership, or if the property is vacant and qualifies for an exemption. Adjustments are also applicable when the RERA rental value index is updated. EGSH handles the adjustment from start to finish, saving clients time and ensuring correct fee calculation.

Both tenants and property owners can apply for a Dubai municipality fee adjustment through DEWA if their housing charges on the DEWA bill are based on outdated or inaccurate information. Applications can also be submitted on behalf of the property owner or tenant by an authorised representative. EGSH acts as a licensed centre to submit and track such requests directly through official channels.

Required documents vary depending on the applicant’s status: — Tenants — Valid tenancy contract and DEWA account number. — Owners — Title deed, DEWA account number, and property details (type, rooms, location). — All applicants — Supporting evidence for fee correction, exemption, or property status change. EGSH reviews and verifies all documents before submission to minimise processing delays and ensure correct DEWA municipality fee updates.

To request an adjustment of DEWA Dubai Municipality charges, the applicant must submit the updated property details, tenancy or ownership documents, and proof of the correct rental value to Dubai Municipality through authorised service channels. The authority reviews the submission, verifies the data against official records, and applies the revised fee if the request meets the eligibility criteria. EGSH manages the entire process on behalf of clients, ensuring accurate submissions and compliance with regulations.

Once a valid application for housing fee adjustment is submitted with all required documentation, Dubai Municipality typically processes the request within three working days. The update is reflected on the housing fee on the DEWA bill for the following billing cycle. EGSH’s direct integration with official systems helps minimise delays and ensures timely completion.

Property owners can verify their housing fee for owners in Dubai by logging into the DEWA online portal or mobile app, where the housing fee is displayed alongside electricity and water charges. Alternatively, a detailed breakdown is available through the Dubai Municipality service portal.

A Dubai housing fee reduction or exemption may be granted if a property is vacant, unused, or under specific conditions, such as ongoing maintenance that prevents occupancy. The property owner or tenant must submit proof, such as a DEWA disconnection certificate or official vacancy documentation, to Dubai Municipality for review. EGSH assists clients in preparing the required evidence and submitting the exemption request through authorised channels.

If housing charges appear incorrect, the customer can initiate a housing fee dispute process in Dubai by applying to Dubai Municipality along with supporting documents such as tenancy contracts, title deeds, or updated rental values. The authority reviews the case and makes necessary adjustments if an error is confirmed. EGSH ensures that disputes are filed with complete and accurate documentation to facilitate resolution.

The RERA rental value index is an official benchmark published by the Dubai Land Department that reflects the average rental value for different property types and locations. For DEWA housing fees for owners, the municipality uses this index to determine the property’s rental value when no active tenancy contract is registered. Any changes to the index can result in an updated housing fee calculation.

To confirm that an adjustment has been processed, check the latest housing fee in Dubai displayed on your DEWA online account or monthly bill. The updated amount should reflect the approved changes from Dubai Municipality. EGSH can assist in verifying the update directly with the relevant authorities and providing official confirmation to the client.