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What Are Dubai Municipality Housing Fees

Update Your Dubai Housing Fee Accurately and On Time

The Dubai Municipality housing fee is a charge applied to leased and owned residential units for non-UAE nationals, calculated at 5% of the annual rental value (for tenants) or estimated rental value (for owners, according to the Real Estate Regulatory Agency index). The amount appears on the monthly DEWA bill.

A housing fee adjustment is the official procedure to amend this amount when property details change, the fee is incorrectly calculated, or an exemption applies. Tenants can update the value based on the tenancy contract, while owners can adjust it according to the latest RERA index.

EGSH, as a government-authorised service centre, manages the entire process — from eligibility check and document preparation to submission via Dubai Municipality channels — ensuring compliance and fast resolution, typically within three working days.

Update Your Dubai Housing Fee Accurately and On Time

How to Correct Your Municipal Charges in Dubai

Official Process for Updating Housing Fee Records via DEWA

01

Consult EGSH

Review your current housing fee and determine eligibility for adjustment or cancellation.

02

Prepare Documentation

Provide tenancy contract details (tenants) or property specifications (owners) and DEWA account information.

03

Submit Application

EGSH files your housing fee adjustment request via the official Dubai Municipality platform.

04

Receive Confirmation

Dubai Municipality issues a decision within three working days, with changes reflected in your DEWA bill.

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You can stop by EGSH during working hours without an appointment or book your visit at a time that suits you best.

Address
Art of Living Mall, Al Barsha 2, Dubai

Operating hours
Monday — Saturday: 9:00 am — 5:00 pm
Sunday: Closed

Documents Needed to Correct Municipal Charges

Provide Accurate Property and Rental Details for Successful Correction

Tenancy Contract (for DIFC Tenants)

Copy of the tenancy contract showing the rental value and property details.

DEWA Account Information

Valid DEWA account number linked to the property.

Property Details (for Owners)

Property type, number of rooms, and location information.

Supporting Evidence

Any documents proving the need for fee correction, exemption, or confirming the property’s occupancy status.

About EGSH

Fast, Accurate, and Compliant Municipal Charge Corrections

EGSH is an authorised government services centre in Dubai, accredited to handle Dubai Municipality procedures, including housing fee adjustments associated with DEWA accounts. The centre operates in accordance with applicable regulations and is directly integrated with official submission channels.

The process covers eligibility review, document verification, application submission, and status monitoring, providing clients with a single point of contact, transparent service, and reliable results within the standard three working days.

Fast, Accurate, and Compliant Municipal Charge Corrections

Why EGSH

EGSH makes all public services available in one place—fast, transparent, and compliant. We deliver convenience, personalised support, and priority processing for every client, focusing on innovation and sustainability.

Our Mission

To simplify life in Dubai by providing secure, seamless access to all government and real estate services from a single centre.

Our Vision

To set the benchmark for integrated government solutions, delivering efficiency and exceptional client care across the UAE.

Our Values

Transparency, efficiency, innovation, and complete client satisfaction.

Related Real Estate & Municipality Services

Property Valuation
Obtain an official Dubai Land Department property valuation certificate with EGSH.
Ejari Certificate
Register your tenancy contract through the official Ejari system with EGSH.
Title Deed Amendment
Update your property title deed information in Dubai with EGSH.
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View all Real Estate & Property Management Services

What are the housing charges on the DEWA bill, and why are they charged?

Housing charges on the DEWA bill are a Dubai Municipality fee applied to leased and owned residential properties for non-UAE nationals. The cost is calculated to fund municipal services such as public cleaning, infrastructure maintenance, and environmental health. It appears as a separate line item — housing fee on DEWA bill — and is collected through the Dubai Electricity and Water Authority on behalf of Dubai Municipality.

How is the Dubai Municipality housing fee calculated for tenants and owners?

For tenants, the Dubai Municipality housing fee is calculated at 5% of the annual rental value stated in the registered tenancy contract. For owners, it is calculated at 5% of the estimated rental value determined by the Real Estate Regulatory Agency’s rental index. The Dubai Municipality housing fee amount is then divided into monthly instalments and added to the DEWA bill.

In which cases can I adjust my housing fee by DEWA?

A DEWA housing fee adjustment can be requested if the property details or rental value used for calculation are incorrect, if there has been a change in tenancy or ownership, or if the property is vacant and qualifies for an exemption. Adjustments are also applicable when the RERA rental value index is updated. EGSH handles the adjustment from start to finish, saving clients time and ensuring correct fee calculation.

Who can apply for a Dubai Municipality housing fee adjustment?

Both tenants and property owners can apply for a Dubai municipality fee adjustment through DEWA if their housing charges on the DEWA bill are based on outdated or inaccurate information. Applications can also be submitted on behalf of the property owner or tenant by an authorised representative. EGSH acts as a licensed centre to submit and track such requests directly through official channels.

What documents are required for the municipality fee adjustment?

Required documents vary depending on the applicant’s status: — Tenants — Valid tenancy contract and DEWA account number. — Owners — Title deed, DEWA account number, and property details (type, rooms, location). — All applicants — Supporting evidence for fee correction, exemption, or property status change. EGSH reviews and verifies all documents before submission to minimise processing delays and ensure correct DEWA municipality fee updates.

What is the process for adjusting Dubai Municipality housing charges?

To request an adjustment of DEWA Dubai Municipality charges, the applicant must submit the updated property details, tenancy or ownership documents, and proof of the correct rental value to Dubai Municipality through authorised service channels. The authority reviews the submission, verifies the data against official records, and applies the revised fee if the request meets the eligibility criteria. EGSH manages the entire process on behalf of clients, ensuring accurate submissions and compliance with regulations.

How long does it take to correct a DEWA housing fee in Dubai?

Once a valid application for housing fee adjustment is submitted with all required documentation, Dubai Municipality typically processes the request within three working days. The update is reflected on the housing fee on the DEWA bill for the following billing cycle. EGSH’s direct integration with official systems helps minimise delays and ensures timely completion.

How can I check my Dubai Municipality housing fee for owners?

Property owners can verify their housing fee for owners in Dubai by logging into the DEWA online portal or mobile app, where the housing fee is displayed alongside electricity and water charges. Alternatively, a detailed breakdown is available through the Dubai Municipality service portal.

Can the Dubai housing fee be reduced or cancelled for vacant or unused property?

A Dubai housing fee reduction or exemption may be granted if a property is vacant, unused, or under specific conditions, such as ongoing maintenance that prevents occupancy. The property owner or tenant must submit proof, such as a DEWA disconnection certificate or official vacancy documentation, to Dubai Municipality for review. EGSH assists clients in preparing the required evidence and submitting the exemption request through authorised channels.

How do I dispute incorrect housing charges in my DEWA bill?

If housing charges appear incorrect, the customer can initiate a housing fee dispute process in Dubai by applying to Dubai Municipality along with supporting documents such as tenancy contracts, title deeds, or updated rental values. The authority reviews the case and makes necessary adjustments if an error is confirmed. EGSH ensures that disputes are filed with complete and accurate documentation to facilitate resolution.

What is a RERA rental value index, and how does it affect the DEWA housing fee for owners?

The RERA rental value index is an official benchmark published by the Dubai Land Department that reflects the average rental value for different property types and locations. For DEWA housing fees for owners, the municipality uses this index to determine the property’s rental value when no active tenancy contract is registered. Any changes to the index can result in an updated housing fee calculation.

How can I verify that my Dubai DEWA housing fee adjustment has been applied?

To confirm that an adjustment has been processed, check the latest housing fee in Dubai displayed on your DEWA online account or monthly bill. The updated amount should reflect the approved changes from Dubai Municipality. EGSH can assist in verifying the update directly with the relevant authorities and providing official confirmation to the client.

Still have any questions?

Why Correct Your Housing Fee with EGSH

Fast, Accurate, and Compliant Municipal Charge Corrections

Government Authorisation

EGSH is an officially authorised Real Estate Services Trustee, fully compliant with Dubai Land Department regulations.

One-Stop Service

All procedures, document submissions, and payments are handled in one place, eliminating the need to contact multiple offices.

Confidentiality Guaranteed

All personal data and documents are processed securely and confidentially in accordance with UAE law.

Multilingual Support

Our team speaks several languages, ensuring clear communication for clients of almost all backgrounds.

Personalised Assistance

Each client is assigned a dedicated consultant for individual support throughout the process.

Flexible Appointment Scheduling

Book your visit at a convenient time. Our office is open Monday to Saturday, 9:00 am to 5:00 pm.

What Our Clients Say About Us

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Hello, My Name is Kelvin it was my first time to hear EGSH Emirates Govt from my sponsor. I was assisted By Mrs Maria Claudia Garcia the experience was amazing from the beginning to the End she has been supporting and guiding me through all the process. I am grateful to her and the entire team for the help. I trust and believe EGSH is a place to recommend to family members and friends.

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A very hassle free experience from EGSH. Special mention of Ms.Zara who was most helpfull. Her quick response to queries and swift action are much appeciated.

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We had the pleasure of being assisted by the lovely Ms Maria and Ms Randa. They were clear concise and super professional throughout our whole process of renewing our Ejari and business licence. Maria provided continued support while we were waiting for our business Ejari to come through and made it a simple seamless process. I can’t thank these lovely ladies enough. We saved so much money going direct and it was refreshing knowing we are not over paying going through a PRO or typing service company that add so many fees. I saved over 6000aed just for reference. Thank you to EGSH staff. Especially Maria & Randa 🙏

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EGSH in art of living is the best Hub center for every thing that you want in dubai Specially Ms.ZARA MOSHIRI is the advisor and assistance and she is beside you in every step Thank you Ms.ZARA MOSHIRI and EGSH

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I recently visited this institution had an exceptional experience! Ms. Maria Claudia took the time to understand my needs and preferences. I really appreciate her support and services.

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Good morning, I needed to apply for the Golden Visa and went to this EGSH Emirates office. I was very impressed by their facilities and the peaceful atmosphere. We were fortunate to be assisted by María Claudia García, who provided exceptional service. She advised and helped us every step of the way, guiding us through the entire process until we obtained the Golden Visa. Honestly, people with this level of professionalism and personal touch make one feel more at ease and integrated into this country. Thank you!

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I would like to express my appreciation to Ray from EGSH for his outstanding assistance in handling the transfer of our property at Rove Hotel. He was very helpful, accommodating, and patient throughout the entire process, from addressing transaction concerns and verifying documents to the actual property transfer and ensuring the new owner received the title deed…

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I worked with Amir and Zara, they took care of everything, I only had to send the mandatory information. In a very short time, everything was completed. I was amazed, considering how difficult it had seemed before. Not to mention, the fees were the same or even lower than those of the other companies I mentioned. For me, it was a 10/10 experience, the quickest and smoothest process someone could have in this journey. Strongly recommend them.

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Zara assisted me with my Ejari registration, and she was absolutely amazing. She demonstrated exceptional professionalism, efficiency, and delivered everything promptly. Truly a pleasure to work with!

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THE BEST!!! Zara you are as always star

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Thanks to EGSH and to Zara for Excellent service — professional, attentive, and truly pleasant experience. Highly recommended!

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Had an amazing service for the transfer of property there, specially Rachel Rahmat she was very helpfull throughout the process, looking forward to work more.

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Visited for the first time for a property transfer and had an amazing experience with Jessieca! She was professional, helpful, and made the entire process smooth and stress-free. Highly recommended for all government services excellent customer service!

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Personally, I find this the best centre in Dubai. They always go the extra mile. Especially Maria Garcia has help out so much in such an efficient way! Thank you!

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Went there for ejari cancellation. Excellent place. Staff was so cooperative. Ms Maria and Ms Fatima assist me and it was a fast process.

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This is probably the best government service hub in Dubai. You come in, asked to be seated, and the staff will come to you instead of standing on the reception and on queue. They will offer you tea and water are available at each table. Really embodies the Emirati hospitality and what seamstresses Dubai is known for.

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I was here the morning of this post. The concierge like service with a contact person arranging for you all the difeerent interactions is making the interactuon as smooth as possible. A truly delightful experience and a true commitment to service excellence, thank you for the great experience and for the initiative to present government interactions in this way!

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Outstanding service — fast, friendly, and highly professional. Thank you very much!

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I’ve been here for the first time and I can say that this organization definitely worth to come here and make all proceeds with their help! We were changing the owner and such difficult process was really easy for us with your help and most of the time it was done online. So I’m very grateful to Mrs Zara and her support during all the process❤️

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I had an excellent experience with Natalia Baiamonte from EGSH while getting Ejari certificate. From the very beginning, she was professional, attentive, and extremely helpful. Natalia guided me through the process clearly, answered all my questions with patience, and made task feel simple and stress-free. Highly recommend Natalia for her outstanding customer service and dedication!

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We had great experience with Amal She is so helpful and awesome She stayed with us over her duty today just to finish her work Thanks Amal

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I had a really good experience with EGSH (Emirates Government Services Hub). Everything went smoothly and the team was super helpful. Special thanks to Zara and Amal. they were so supportive and kind throughout the process. Really appreciate it!

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I had a great experience with this office. They handle everything related to company setup, residency, Golden Visa, DLD, and more. The office is very clean, modern, and welcoming, and the staff are extremely professional and polite. A special thank to Ms. Zara for her kindness and guidance throughout the process so smoothly and professionally, and to Ms. Amal for managing the administrative registration.

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Zara is the best always attentive to every requests and helping with a solving problems without delay thank you Zara❤️🌸 …

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Absolutely stunning office, i am awestruck. No one can beat Dubai for the kind of hospitality you get in a government office… Its mind-blowing 😍 i wish i could give a 10 star rating (double) on 5 🤩

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I had a great experience with EGHS. I was assisted by Sarah Almeida and she delivered an amazing service. Very attentive, promptly responded my messages and guided me throughout the process. It was all very smooth and done very quickly. I highly recommend and I’ll definitely use their services again.

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I received really attentive and fast service from Sarah, got all the documents even earlier than promised. Thank you! 😁

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One of the best people to work with. These guys are really smart and professional. Thanks to Ms Zara

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Zara helped me with my services and the process was very easy and she was very helpful