real estate trustee office dubai

What Is a Rental Dispute Appeal Case in Dubai?

Legal Route to Challenge Tenancy Judgments

A rental dispute appeal allows a party to challenge a judgment issued by the primary committee, the execution judge, or the judge of provisional matters at the Rental Dispute Settlement Centre (RDC) in Dubai. The appeal must be filed within 15 days from the date of the original judgment, in accordance with RDC rules.

This procedure applies to tenancy-related cases where a party believes the initial judgment was incorrect or unjust. A higher committee within RDC reviews the appeal and results in a new, binding judgment.

Through EGSH, a government-authorised Real Estate Services Trustee, clients can file appeal cases in full compliance with legal requirements. The entire process is handled digitally — registration is completed within 10 minutes, and the appeal is processed within 13 business days.

Legal Route to Challenge Tenancy Judgments

How to File an Appeal Case for a Rental Dispute

EGSH Assists With Complete Appeal Preparation and Filing

01

Visit Our Centre

Meet with an EGSH specialist to confirm eligibility and appeal deadlines under RDC rules.

02

Submit Case Documents

Provide the appeal justification and supporting evidence in Arabic or a certified translation.

03

Pay the Required Fees

EGSH calculates and processes the appeal deposit, as well as all applicable government fees and charges.

04

Receive the Final Appeal Judgment

Attend the remote RDC session and access the official appeal decision online.

Visit EGSH for VIP Service Without Queues

You can stop by EGSH during working hours without an appointment or book your visit at a time that suits you best.

Address
Art of Living Mall, Al Barsha 2, Dubai

Operating hours
Monday — Saturday: 9:00 am — 5:00 pm
Sunday: Closed

Documents Required to Submit a Rental Appeal

Legal and Supporting Documents Are Essential for Filing

Appeal Grounds Statement

Provide a written list of reasons for appeal, outlining the legal basis for the challenge.

Supporting Case Documents

Include relevant evidence such as notices, bills, correspondence, or cheque copies.

Legal Representative Documents

If represented, submit a notarised POA, Emirates ID, and law firm licence (if applicable).

Arabic Translation of All Documents

All documents must be in Arabic or have been legally translated before being submitted digitally to RDC.

About EGSH

Trusted Legal Support for Tenancy Litigation and Appeals

EGSH is an officially licensed Real Estate Services Trustee, authorised by the Dubai Land Department (DLD) to submit rental dispute and appeal cases through the Rental Dispute Settlement Centre (RDC).

As a government-authorised channel, EGSH provides access to the official RDC platform for digital filing, document compliance, and payment processing.

All steps — from appeal eligibility review to submission and session coordination — are handled in one place, in full accordance with RDC rules. EGSH ensures that appeal cases are submitted within the legal deadline and with all required documentation.

Trusted Legal Support for Tenancy Litigation and Appeals

Why EGSH

EGSH makes all public services available in one place—fast, transparent, and compliant. We deliver convenience, personalised support, and priority processing for every client, focusing on innovation and sustainability.

Our Mission

To simplify life in Dubai by providing secure, seamless access to all government and real estate services from a single centre.

Our Vision

To set the benchmark for integrated government solutions, delivering efficiency and exceptional client care across the UAE.

Our Values

Transparency, efficiency, innovation, and complete client satisfaction.

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Who is eligible to file a rental dispute appeal in Dubai?

Any landlord or tenant can appeal a rental dispute in Dubai if the RDC’s First Instance Circuit issued the judgment and the case value exceeds AED 100,000, or if there was a legal or procedural error. The appeal must be filed within 15 days from the judgment date and include clear legal grounds and supporting documents. You may submit an appeal personally or via a legal representative holding a notarised Power of Attorney. EGSH assists with full online filing, translation, and compliance as a government-authorised service provider.

What government fees apply to a RERA appeal for tenancy judgments?

For a RERA appeal against a tenancy judgment, the following government fees apply: Appeal deposit: 50% of the amount adjudicated in the original judgment (if the case involves a financial claim). This is a refundable deposit. AED 100: Advertisement fee AED 25: Power of attorney registration (if applicable) AED 10: Knowledge fee AED 10: Innovation fee If submitted via a Real Estate Services Trustee, an additional AED 130 + VAT is charged as a service partner fee. EGSH will calculate the exact fee amount based on your case.

Can a legal representative submit an appeal on my behalf for a rental dispute?

A legal representative may act on your behalf if they provide a notarised Power of Attorney (POA) and a valid Emirates ID. For law firms, a copy of the firm’s licence is also required. If the person submitting is a firm representative, an authorisation letter from the law firm must be included. All documents must be in Arabic or accompanied by a certified Arabic translation.

What happens if I miss the deadline for appeal at RDC?

If you fail to file within 15 days from the date of judgment issuance, your right to appeal is forfeited under RERA procedures. The original decision becomes final and enforceable. In rare cases, a reconsideration petition may be filed if new evidence or procedural violations are proven.

How long does the tenancy appeal process take in Dubai?

The tenancy appeal process at the RERA Rental Dispute Centre (RDC) typically takes 13 business days from the date of submission, provided all documents are complete and compliant. Through EGSH, a government-authorised service centre, the appeal is registered digitally in just 10 minutes, and the case proceeds directly to judicial review without the need for multiple in-person visits.

Is the appeal deposit refundable in rental judgment appeal cases in Dubai?

When filing an appeal against an RDC rental judgment, a refundable deposit equal to 50 % of the adjudicated amount must be paid. If the appeal is successful or not dismissed due to procedural fault, RDC returns the deposit via official channels.

Still have any questions?

Why File Your Rental Appeal with EGSH

Professional Legal Service That Gives Your Case a Second Chance

Government Authorisation

EGSH is an officially authorised Real Estate Services Trustee, fully compliant with Dubai Land Department regulations.

One-Stop Service

All procedures, document submissions, and payments are handled in one place, eliminating the need to contact multiple offices.

Confidentiality Guaranteed

All personal data and documents are processed securely and confidentially in accordance with UAE law.

Multilingual Support

Our team speaks several languages, ensuring clear communication for clients of almost all backgrounds.

Personalised Assistance

Each client is assigned a dedicated consultant for individual support throughout the process.

Flexible Appointment Scheduling

Book your visit at a convenient time—our office is open six days a week, from Monday to Saturday, from 9:00 AM to 5:00 PM, to accommodate your schedule.

What Our Clients Say About Us

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Good morning, I needed to apply for the Golden Visa and went to this EGSH Emirates office. I was very impressed by their facilities and the peaceful atmosphere. We were fortunate to be assisted by María Claudia García, who provided exceptional service. She advised and helped us every step of the way, guiding us through the entire process until we obtained the Golden Visa. Honestly, people with this level of professionalism and personal touch make one feel more at ease and integrated into this country. Thank you!

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I would like to express my appreciation to Ray from EGSH for his outstanding assistance in handling the transfer of our property at Rove Hotel. He was very helpful, accommodating, and patient throughout the entire process, from addressing transaction concerns and verifying documents to the actual property transfer and ensuring the new owner received the title deed…

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I worked with Amir and Zara, they took care of everything, I only had to send the mandatory information. In a very short time, everything was completed. I was amazed, considering how difficult it had seemed before. Not to mention, the fees were the same or even lower than those of the other companies I mentioned. For me, it was a 10/10 experience, the quickest and smoothest process someone could have in this journey. Strongly recommend them.

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Zara assisted me with my Ejari registration, and she was absolutely amazing. She demonstrated exceptional professionalism, efficiency, and delivered everything promptly. Truly a pleasure to work with!

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THE BEST!!! Zara you are as always star

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Thanks to EGSH and to Zara for Excellent service — professional, attentive, and truly pleasant experience. Highly recommended!

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Had an amazing service for the transfer of property there, specially Rachel Rahmat she was very helpfull throughout the process, looking forward to work more.

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Visited for the first time for a property transfer and had an amazing experience with Jessieca! She was professional, helpful, and made the entire process smooth and stress-free. Highly recommended for all government services excellent customer service!

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Personally, I find this the best centre in Dubai. They always go the extra mile. Especially Maria Garcia has help out so much in such an efficient way! Thank you!

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Went there for ejari cancellation. Excellent place. Staff was so cooperative. Ms Maria and Ms Fatima assist me and it was a fast process.

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This is probably the best government service hub in Dubai. You come in, asked to be seated, and the staff will come to you instead of standing on the reception and on queue. They will offer you tea and water are available at each table. Really embodies the Emirati hospitality and what seamstresses Dubai is known for.

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I was here the morning of this post. The concierge like service with a contact person arranging for you all the difeerent interactions is making the interactuon as smooth as possible. A truly delightful experience and a true commitment to service excellence, thank you for the great experience and for the initiative to present government interactions in this way!

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Outstanding service — fast, friendly, and highly professional. Thank you very much!

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I’ve been here for the first time and I can say that this organization definitely worth to come here and make all proceeds with their help! We were changing the owner and such difficult process was really easy for us with your help and most of the time it was done online. So I’m very grateful to Mrs Zara and her support during all the process❤️

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I had an excellent experience with Natalia Baiamonte from EGSH while getting Ejari certificate. From the very beginning, she was professional, attentive, and extremely helpful. Natalia guided me through the process clearly, answered all my questions with patience, and made task feel simple and stress-free. Highly recommend Natalia for her outstanding customer service and dedication!

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We had great experience with Amal She is so helpful and awesome She stayed with us over her duty today just to finish her work Thanks Amal

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I had a really good experience with EGSH (Emirates Government Services Hub). Everything went smoothly and the team was super helpful. Special thanks to Zara and Amal. they were so supportive and kind throughout the process. Really appreciate it!

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I had a great experience with this office. They handle everything related to company setup, residency, Golden Visa, DLD, and more. The office is very clean, modern, and welcoming, and the staff are extremely professional and polite. A special thank to Ms. Zara for her kindness and guidance throughout the process so smoothly and professionally, and to Ms. Amal for managing the administrative registration.

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Zara is the best always attentive to every requests and helping with a solving problems without delay thank you Zara❤️🌸 …

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Absolutely stunning office, i am awestruck. No one can beat Dubai for the kind of hospitality you get in a government office… Its mind-blowing 😍 i wish i could give a 10 star rating (double) on 5 🤩

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I had a great experience with EGHS. I was assisted by Sarah Almeida and she delivered an amazing service. Very attentive, promptly responded my messages and guided me throughout the process. It was all very smooth and done very quickly. I highly recommend and I’ll definitely use their services again.

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I received really attentive and fast service from Sarah, got all the documents even earlier than promised. Thank you! 😁

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One of the best people to work with. These guys are really smart and professional. Thanks to Ms Zara

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Zara helped me with my services and the process was very easy and she was very helpful