Dispute Case for Amicable Rental Settlement

A rental dispute case for amicable settlement may be filed by a tenant, landlord, property manager, or their authorised legal representative. Both individuals and legal entities are eligible. Non-residents and visitors can also submit a case, provided that all required documents are complete and have been legally translated into Arabic. The applicant must present valid identification and proof of tenancy relationship as defined under Dubai tenancy law.

In Dubai, property disputes related to eviction, contract renewal, unpaid rent, termination of an active tenancy contract, or properties vacated for demolition and reconstruction can be resolved without the need for court proceedings. The RDC issues the resolution as a legally binding agreement, approved by a supervising judge, and it is enforceable without the need for litigation.

The official fees for rental dispute case registration in Dubai depend on the type and value of the claim: 3,5% of the annual rental amount for eviction, renewal, termination, or general rental cases, with a minimum fee of AED 500 and a maximum of AED 20,000. 3,5% of the financial claim amount for monetary claims, with a minimum of AED 500 and a maximum of AED 15,000. Additional fixed charges include: AED 25 for power of attorney registration (if applicable) AED 100 advertisement fee AED 10 knowledge fee AED 10 innovation fee If the dispute is resolved amicably, 50% of the basic claim fee is refunded. EGSH will calculate the exact fee amount based on your case type and claim value.

Non-residents can submit a dispute case in Dubai through EGSH, provided they supply all required documents in Arabic or with a certified translation. The applicant must have a valid tenancy relationship and present identification, tenancy contract (Ejari), and supporting evidence. EGSH assists with compliance and digital submission through the official RDC system.

The process consists of two main stages. Case registration is completed within one visit to the authorised Real Estate Services Trustee Centre, like EGSH. After submission, conciliation and finalisation typically take up to 7 business days, depending on the case and the parties' availability. All sessions are conducted remotely via the RDC system. EGSH ensures timely submission, tracks the case status, and coordinates the scheduling of your session.

If the other party does not agree to an amicable tenancy settlement, the conciliation process is terminated. The applicant may then proceed to file a formal litigation case with the Rental Dispute Settlement Centre (RDC) by standard judicial procedures. In such cases, previous submissions and supporting documents may be used in the litigation file.