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A Faster, Legal Way to Resolve Rental Disputes

A Faster, Legal Way to Resolve Rental Disputes

Amicable dispute settlement is a formal procedure that enables landlords and tenants to resolve rental disputes without resorting to litigation. The process is conducted through the Rental Dispute Settlement Centre (RDC) and results in a legally binding agreement approved by a supervising judge.

The service applies to cases involving contract renewal, termination, eviction, unpaid rent, or breaches of tenancy terms. The agreement issued through this process carries the force of an executive instrument and can be enforced without further court action.

Through EGSH, a government-authorised Real Estate Services Trustee, clients can file a dispute case, submit all required documents, attend a remote conciliation session, and receive an approved settlement within a legally defined timeframe.

How to File a Rental Dispute Case for Amicable Settlement

Follow Our Simple Process With EGSH Support

02

Submit Case Documents

Provide the tenancy contract, ID, management contract, and any other relevant supporting documents.

03

Pay the Required Fees

An EGSH specialist calculates and collects the official fees based on the type of your case.

04

Receive the Settlement Outcome

Attend the RDC conciliation session remotely and receive the signed agreement online.

01

Visit Our Centre

Meet with an EGSH specialist to review your dispute case and required documentation.

Required Documents for Filing a Dispute Case in Dubai

Gather Documents to Support Your Tenancy Claim

Tenancy & ID Documents

Provide a valid Ejari contract and Emirates ID (individual or company manager).

Property & Bank Details

Submit a valid management contract and proof of an IBAN from a bank letter or statement.

Legal Notices & Authorisations

Include a legal notice with delivery proof and power of attorney if represented.

Supporting Evidence (If Any)

Attach relevant emails, bills, cheque copies, renewal offers, or other proof.

About EGSH

Trusted Legal Assistants for Dubai Tenancy Disputes

EGSH is an officially licensed Real Estate Services Trustee, authorised by the Dubai Land Department (DLD) to submit rental dispute cases through the Rental Dispute Settlement Centre (RDC). Authorisation includes access to RDC systems for digital case registration, document verification, and compliance with submission protocols.

All steps — from case review and documentation to submission and follow-up — are carried out through EGSH in accordance with RDC protocols. Clients receive comprehensive legal assistance without needing to visit multiple offices or interact directly with government portals.

EGSH ensures secure handling of tenancy dispute cases, with legally valid outcomes approved by a supervising judge and recognised under Dubai property law.

Why EGSH

EGSH makes all public services available in one place — fast, transparent, and compliant. We deliver convenience, personalised support, and priority processing for every client, focusing on innovation and sustainability.

Our Mission

To simplify life in Dubai by providing secure, seamless access to all government and real estate services from a single centre.

Our Vision

To set the benchmark for integrated government solutions, delivering efficiency and exceptional client care across the UAE.

Our Values

Transparency, efficiency, innovation, and complete client satisfaction.

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Who is eligible to file a rental dispute case for amicable settlement in Dubai?

A rental dispute case for amicable settlement may be filed by a tenant, landlord, property manager, or their authorised legal representative. Both individuals and legal entities are eligible. Non-residents and visitors can also submit a case, provided that all required documents are complete and have been legally translated into Arabic. The applicant must present valid identification and proof of tenancy relationship as defined under Dubai tenancy law.

Can a property dispute be resolved without court proceedings in Dubai?

In Dubai, property disputes related to eviction, contract renewal, unpaid rent, termination of an active tenancy contract, or properties vacated for demolition and reconstruction can be resolved without the need for court proceedings. The RDC issues the resolution as a legally binding agreement, approved by a supervising judge, and it is enforceable without the need for litigation.

What are the official fees for registering a rental dispute case in Dubai?

The official fees for rental dispute case registration in Dubai depend on the type and value of the claim: 3,5% of the annual rental amount for eviction, renewal, termination, or general rental cases, with a minimum fee of AED 500 and a maximum of AED 20,000. 3,5% of the financial claim amount for monetary claims, with a minimum of AED 500 and a maximum of AED 15,000. Additional fixed charges include: AED 25 for power of attorney registration (if applicable) AED 100 advertisement fee AED 10 knowledge fee AED 10 innovation fee If the dispute is resolved amicably, 50% of the basic claim fee is refunded. EGSH will calculate the exact fee amount based on your case type and claim value.

Can non-residents submit a rental dispute case in Dubai through EGSH?

Non-residents can submit a dispute case in Dubai through EGSH, provided they supply all required documents in Arabic or with a certified translation. The applicant must have a valid tenancy relationship and present identification, tenancy contract (Ejari), and supporting evidence. EGSH assists with compliance and digital submission through the official RDC system.

How long does the RDC rental dispute process take?

The process consists of two main stages. Case registration is completed within one visit to the authorised Real Estate Services Trustee Centre, like EGSH. After submission, conciliation and finalisation typically take up to 7 business days, depending on the case and the parties' availability. All sessions are conducted remotely via the RDC system. EGSH ensures timely submission, tracks the case status, and coordinates the scheduling of your session.

What happens if the other party refuses to settle the real estate dispute?

If the other party does not agree to an amicable tenancy settlement, the conciliation process is terminated. The applicant may then proceed to file a formal litigation case with the Rental Dispute Settlement Centre (RDC) by standard judicial procedures. In such cases, previous submissions and supporting documents may be used in the litigation file.

Still have any questions?

Why Resolve Tenancy Disputes with EGSH

Legal Accuracy, Fast Processing, and Reduced Conflict

Government Authorisation

EGSH is an officially authorised Real Estate Services Trustee, fully compliant with Dubai Land Department regulations.

One-Stop Service

All procedures, document submissions, and payments are handled in one place, eliminating the need to contact multiple offices.

Confidentiality Guaranteed

All personal data and documents are processed securely and confidentially in accordance with UAE law.

Multilingual Support

Our team speaks several languages, ensuring clear communication for clients of almost all backgrounds.

Personalised Assistance

Each client is assigned a dedicated consultant for individual support throughout the process.

Flexible Appointment Scheduling

Book your visit at a convenient time—our office is open six days a week, from Monday to Saturday, from 9:00 AM to 5:00 PM, to accommodate your schedule.