A Faster, Legal Way to Resolve Rental Disputes
Amicable dispute settlement is a formal procedure that enables landlords and tenants to resolve rental disputes without resorting to litigation. The process is conducted through the Rental Dispute Settlement Centre (RDC) and results in a legally binding agreement approved by a supervising judge.
The service applies to cases involving contract renewal, termination, eviction, unpaid rent, or breaches of tenancy terms. The agreement issued through this process carries the force of an executive instrument and can be enforced without further court action.
Through EGSH, a government-authorised Real Estate Services Trustee, clients can file a dispute case, submit all required documents, attend a remote conciliation session, and receive an approved settlement within a legally defined timeframe.
Follow Our Simple Process With EGSH Support
02
Submit Case Documents
Provide the tenancy contract, ID, management contract, and any other relevant supporting documents.
03
Pay the Required Fees
An EGSH specialist calculates and collects the official fees based on the type of your case.
04
Receive the Settlement Outcome
Attend the RDC conciliation session remotely and receive the signed agreement online.
01
Visit Our Centre
Meet with an EGSH specialist to review your dispute case and required documentation.
Gather Documents to Support Your Tenancy Claim
Tenancy & ID Documents
Provide a valid Ejari contract and Emirates ID (individual or company manager).
Property & Bank Details
Submit a valid management contract and proof of an IBAN from a bank letter or statement.
Legal Notices & Authorisations
Include a legal notice with delivery proof and power of attorney if represented.
Supporting Evidence (If Any)
Attach relevant emails, bills, cheque copies, renewal offers, or other proof.
Trusted Legal Assistants for Dubai Tenancy Disputes
EGSH is an officially licensed Real Estate Services Trustee, authorised by the Dubai Land Department (DLD) to submit rental dispute cases through the Rental Dispute Settlement Centre (RDC). Authorisation includes access to RDC systems for digital case registration, document verification, and compliance with submission protocols.
All steps — from case review and documentation to submission and follow-up — are carried out through EGSH in accordance with RDC protocols. Clients receive comprehensive legal assistance without needing to visit multiple offices or interact directly with government portals.
EGSH ensures secure handling of tenancy dispute cases, with legally valid outcomes approved by a supervising judge and recognised under Dubai property law.
Why EGSH
EGSH makes all public services available in one place — fast, transparent, and compliant. We deliver convenience, personalised support, and priority processing for every client, focusing on innovation and sustainability.
Our Mission
To simplify life in Dubai by providing secure, seamless access to all government and real estate services from a single centre.
Our Vision
To set the benchmark for integrated government solutions, delivering efficiency and exceptional client care across the UAE.
Our Values
Transparency, efficiency, innovation, and complete client satisfaction.
Who is eligible to file a rental dispute case for amicable settlement in Dubai?
Can a property dispute be resolved without court proceedings in Dubai?
What are the official fees for registering a rental dispute case in Dubai?
Can non-residents submit a rental dispute case in Dubai through EGSH?
How long does the RDC rental dispute process take?
What happens if the other party refuses to settle the real estate dispute?
Still have any questions?
Legal Accuracy, Fast Processing, and Reduced Conflict
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