About EGSH
Work permits, employment contracts, labour cards, establishment registrations, and visa quota requests must all pass through a licensed Tasheel centre or MOHRE's digital channels, with government fees ranging from AED 76 to AED 5,000 depending on the transaction type and the company's classification.
What the Tasheel System Covers
Tasheel is a government-backed platform that standardises and manages employment procedures across the UAE. Authorised Tasheel centres act as service points where employers, PROs, and authorised signatories submit applications, pay government fees, and collect approvals on behalf of their companies and employees.
The system connects private establishments directly to MOHRE's labour database. All transactions are recorded, verified, and processed in compliance with Federal Decree-Law No. 33 of 2021 on the Regulation of Employment Relationships and its Executive Regulations, which set the legal basis for work permits, contracts, and employer obligations in the private sector.
Tasheel does not process free zone establishment registrations or domestic worker employment under the standard framework. Those follow separate MOHRE procedures.
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Establishment Management Transactions
Before any work permit or labour card can be issued, a company must have an active establishment file with MOHRE. The establishment card and MOHRE company explains the distinction between the GDRFA establishment card (for immigration) and the MOHRE file (for labour), and the steps required to maintain both.
Open New Establishment
This transaction registers a new company with MOHRE, creating an establishment file that assigns an official code and records the authorised signatories. It is a prerequisite for all subsequent labour transactions. Opening a new establishment through EGSH, a government-authorised Tasheel centre, requires a valid trade licence, Emirates ID copies for all owners, and e-signature cards for all authorised signatories. The government fee starts from AED 114.
Update Existing Establishment
This transaction amends details in an existing MOHRE file, including changes to owners, PRO assignments, authorised signatories, or company information. It must be completed whenever corporate details change to maintain compliance and the ability to issue new work permits.
Add or Modify Owners and PRO
A subsidiary service linked to the establishment record allows the addition or modification of company owners or the appointment of a new PRO. The e-signature card for newly added signatories must be active before any new transactions can be submitted.
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Activate Cancelled Establishment
If an establishment file has been deactivated due to trade licence expiry or unresolved violations, this transaction reactivates it. The trade licence must be renewed and all outstanding fines resolved before MOHRE approves reactivation.
Request E-Signature Card
An e-signature card is required for electronic submission of Tasheel transactions. This service issues or replaces e-signature cards for authorised signatories of a registered establishment. Without a valid card, the signatory cannot submit applications through the MOHRE system.
Work Permit Transactions
A work permit is the formal MOHRE authorisation that allows a non-UAE national to work for a specific establishment. MOHRE issues 13 categories of work permits, each with distinct eligibility conditions and processing requirements. The cost of issuing or renewing a work permit ranges from AED 250 to AED 3,450, depending on the company's classification (A, B, or C) under MOHRE's establishment rating system.
Issuance of a New Work Permit
This is the primary permit used when a non-national joins a MOHRE-registered establishment for the first time, transfers from another company, or replaces an existing worker. Applying for a new work permit through EGSH includes eligibility verification, document review, and direct submission through the MOHRE system. According to the UAE Government, the permit is issued within two working days of a complete submission.
The employer must hold an active trade licence, a sufficient visa quota, and an establishment file with no violations. The worker must not have an absconding report filed against them.
Mission Work Permit
A mission work permit is issued for a short-term assignment linked to a specific project. It is valid for three months from the date of entry and must be submitted through the Tasheel system within one week of the employee's arrival. Late submission results in a fine of AED 500 for every 10 days of delay.
Temporary Work Permit
A temporary work permit is granted to a person who holds a UAE residence visa under another company's sponsorship or under family sponsorship. It is valid for six months from MOHRE approval and is cancelled automatically upon expiry.
Modification of Work Permit
This transaction updates information in an existing permit, such as the employee's name, nationality, or passport number. According to MOHRE, the modification must be submitted by the establishment's authorised signatory and the new occupation must be consistent with the company's licensed activities.
Replacement of Work Permit
An employer may replace an existing employee on a valid work permit with a new worker, retaining the same permit allocation. The replacement must occur while the original permit is still valid. A standard work permit is valid for 60 days and may be extended for a maximum of 30 additional days.
Work Permit Cancellation
Cancellation is required when an employment relationship ends, a worker leaves the UAE, or a contract is terminated. It must be submitted by the employer and coordinated with the employee's residence visa cancellation through the GDRFA or the ICP. Outstanding fines must be resolved before MOHRE processes the cancellation.
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Labour Contract Transactions
An employment contract must be registered with MOHRE for every non-national employee in the private sector. According to MOHRE, the contract must be submitted within 14 days of the work permit issuance, and the work permit must be finalised within 60 days of the employee's entry or status change.
Issue Labour Contract (New or Renewal)
This is the most frequently used Tasheel transaction for employers. Issuing a labour contract through EGSH involves preparing the contract, verifying all details against MOHRE records, and submitting it for approval. MOHRE processes the contract within two working days of a complete submission.
Modify Labour Contract
This transaction records approved changes to an existing employment contract, including updates to job title, salary, or occupation. Modifying a labour contract through EGSH requires the authorised signatory's approval and confirmation that the amended occupation is consistent with the company's licensed activities. MOHRE processes amendments within two working days.
Labour Card Issuance
A labour card is issued alongside the employment contract and serves as the employee's formal work authorisation document within MOHRE's system. For a standard new labour card, the application must be submitted through a Tasheel centre within 60 days of the employee's entry. Late submission results in fines imposed by MOHRE. A separate procedure applies for UAE and GCC nationals.
Labour Card Modification, Renewal, and Replacement
Labour card modification covers changes to recorded employee details such as salary, occupation, or personal information. Renewal must be completed before the card's expiry. A replacement can be issued if the original card is lost or damaged. All three transactions are processed through the Tasheel system and require the authorised signatory's submission.
Labour Card and Contract Cancellation
Cancellation applies when employment ends. MOHRE provides specific cancellation procedures for standard termination, sickness, death, employees outside the country for more than six months, and cases involving a labour dispute. The employer must confirm that all employee entitlements have been settled before cancellation is approved.
Labour Card Transactions for UAE and GCC Nationals
UAE nationals and GCC citizens follow separate procedures for labour card issuance and modification. Their cards are not linked to a standard work permit in the same way as expatriate cards. The relevant transactions include labour card issuance for UAE and GCC nationals and labour card and employment contract modification for this category. Both must be submitted through a licensed Tasheel centre.
Absence Reports and Compliance Transactions
MOHRE provides specific transactions for managing work absence, cancellation of absence reports, and fine exemption requests. Under Federal Decree-Law No. 33 of 2021, an employer must notify MOHRE if an employee is absent for more than seven consecutive days without the employer's knowledge of the employee's whereabouts.
Absence Report Submission
The employer submits the report through the MOHRE portal or a Tasheel centre. The report initiates a formal record in the system and affects the employee's work permit status.
Cancellation of Absence Report
If the employee returns or a mutual agreement is reached, either party may apply to cancel the report. Documentation confirming the resolution must be submitted through the Tasheel system.
Fine Exemption Request
Establishments may apply for an exemption from fines where delays were caused by circumstances beyond the employer's control. Approval is at MOHRE's discretion and is not guaranteed.
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Art of Living Mall, Al Barsha 2, Dubai
Operating hours
Monday–Thursday, Saturday: 9:00 am–5:00 pm
Friday: 9:00 am–12:00 pm, 2:00 pm–5:00 pm
Sunday: Closed
Wage Protection and Compliance Obligations
All MOHRE-registered establishments must comply with the Wage Protection System (WPS), which requires timely payment of salaries through approved financial institutions. Non-compliance can result in suspension of MOHRE services, including the inability to issue new work permits. According to the UAE Government, firms that fail to comply with the WPS face administrative suspension of their establishment file, blocking all Tasheel transactions until compliance is restored.
How to Access Tasheel Services in Dubai
Tasheel transactions can be submitted through three channels: the MOHRE e-services portal (using UAE Pass or registered credentials), the MOHRE Smart App, or in person through a licensed Tasheel service centre.
EGSH — Emirates Government Services Hub — is a government-authorised Tasheel centre in Dubai, fully integrated with MOHRE's systems. EGSH facilitates all Tasheel transactions listed in this article. The centre verifies eligibility, prepares documents, submits applications directly through the official MOHRE system, and processes government fees at the regulated amounts. EGSH does not issue work permits, labour cards, or government approvals — all approvals are issued by MOHRE upon review of the submitted application.
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Frequently Asked Questions
What is Tasheel and what services does it provide in Dubai?
Tasheel is the official MOHRE system for processing private-sector labour transactions in the UAE. It covers work permits, employment contracts, labour cards, establishment registration, and visa quota requests. All transactions must pass through a licensed Tasheel centre or MOHRE's digital channels.
How long does it take to process a new work permit through Tasheel?
According to the UAE Government, a new work permit is issued within two working days of a complete and compliant submission. Incomplete applications or establishments with active violations may face delays.
What documents are required to issue a labour contract through Tasheel?
The required documents include a valid passport, UAE entry permit, medical fitness results, a passport-sized photo, and a signed employment offer. The establishment must have a valid trade licence and no active violations. For regulated professions, applicable licences from the competent authority must be attached. Full details are available on MOHRE's employment contract service.
What fines apply for late submission of a labour card?
MOHRE imposes financial penalties when a new labour card is not submitted within 60 days of the employee's entry or status change. For mission work permits, the application must be submitted within one week of arrival, with a penalty of AED 500 for every 10 days of delay. Exact current fine amounts should be confirmed directly with MOHRE.
Can a small company request a visa quota through Tasheel?
Yes. Both small and large establishments may submit a quota request. Establishments with 50 or fewer employees follow the standard procedure. Larger establishments submit an electronic quota request that requires a Taq'eem compliance report. The quota is approved by MOHRE and linked to the company's licensed activities.
How do I download my MOHRE-approved labour contract?
An approved labour contract can be viewed and downloaded through the MOHRE Smart App, the MOHRE e-services portal, or by visiting a licensed Tasheel centre. The employee's labour unified number or work permit number is typically required to locate the record.
Is EGSH an authorised Tasheel centre in Dubai?
Yes. EGSH is a government-authorised Tasheel centre accredited by MOHRE. It is directly integrated with MOHRE systems and processes all establishment management, work permit, labour contract, and quota request transactions on behalf of employers. All approvals are issued by MOHRE.
What is the difference between a work permit and a labour card?
A work permit is the MOHRE authorisation that allows a non-national to work for a specific establishment. A labour card is the document issued alongside the approved employment contract that formally records the employee's status in MOHRE's system. Both are required for legal employment in the UAE private sector.
Explained by
Amira Ali Alhammadi
Ministry of Human Resources and Emiratisation (Tasheel) Consultant
Amira Ali Alhammadi is a MOHRE (Tasheel) Consultant with 10 years of experience in commercial licensing and labour services. She handles contract issuance, amendments, and labour file management, ensuring accurate and compliant processing of company and employee transactions in line with UAE regulations.
Official Sources and References
The information in this article is based on the following official UAE government sources.
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Ministry of Human Resources and Emiratisation (MOHRE) — Federal authority responsible for labour regulation, work permits, employment contracts, and the Tasheel system.
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MOHRE Tasheel E-Services Portal — Online submission system for establishment management and labour transactions.
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UAE Government Portal — Work Permits — Federal Decree-Law No. 33 of 2021 and related regulations on work permits and employment.
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MOHRE Services — Issuance and Renewal of Employment Contracts — Employment contract submission requirements and 14-day deadline.
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MOHRE Services — Modification of Work Permits and Employment Contracts — Work permit and contract amendment procedures.
Important Notice
The information in this article reflects MOHRE regulations and Tasheel service categories current at the time of publication. Government fees, transaction requirements, and procedural rules are subject to change without prior notice. All labour and work permit applications are subject to approval by MOHRE. EGSH, as an authorised Tasheel centre, facilitates applications through official MOHRE channels but does not issue work permits, labour cards, or government approvals. Applicants should verify the latest requirements directly with MOHRE before submitting any application.
